Luksushoteller i Hawaii Island

"The staff was amazing! Room cleaning was top notch. Amenities were great..only thing we would like to see change is remove carpet from room. Its kinds dirty/shaby.. also the shower was a little smelly. Maybe some drain cleaning under the strainer.. We look forward to the return. "

"I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the...

"Room cleaned and clean towels twice a day. Family friendly, gentle ocean, cabanas, chairs and towels."

"What an amazing property but even more importantly what a superamazing staff!! Ryan deserves all the credit. Her quick thinking kindness solved our issue so elegantly. This is indeed a VIP in all the senses. The fact that she is so likeablle made it even better!! Isiah from in room dining was great and easy to talk to. Chayan on check in made us feel like ohana! Greg upon check out conitnued to make us feel wanted and loved. Overall, a lovely property and a great experience but once...

"Beautiful, peaceful property will definitely stay there again "

"We had an amazing time! It was quiet and the staff were always willing to help. Breakfast daily was a big plus! "

"This is a great home located inside a huge resort, which I didn’t know when I booked. There is a grocery store, several shops, upscale restaurants and a private beach with great snorkeling. You will not be disappointed."

"The property itself is just as described with all amenities and conveniences for a luxurious short term stay. Our only complaint would be the constant gardening - sometimes during early morning hours. One other small issue - we paid extra for hotel access to the Mauna Kea and Hapuna hotels but the Hapuna was under massive construction with jack hammers etc, in hearing distance from the pool and beach. Needless to say, we didn't go there again during our stay."