Gå til hovedsektionen

Mercure Hatfield Oak

3.0-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

7,4 ud af 10.
Godt

Populære faciliteter

  • Parkering er inkluderet
  • Gratis Wi-Fi
  • Restaurant
  • Morgenmad tilbydes
  • Forretningstjenester
  • Bar
Mod logo
Log på for at se tilgængelige rabatter og fordele. Flere fordele til flere eventyr.
Log påTilmeld dig nu – det er gratis

Om overnatningsstedet

Mercure Hatfield Oak

  • Hotel i nærheden af University of Hertfordshire
  • Nær The Galleria og Hatfield House ligger Mercure Hatfield Oak, som byder på renseri/vaskeri, en bar og et konferencelokale. Stedets restaurant byder på morgenmad og middag. Gæster kan nyde godt af gratis Wi-Fi på værelset.
  • Yderligere fordele inkluderer:
    • Gratis selvstændig parkering
    • Morgenmadsbuffet (tillægsgebyr), en ladestander til elbiler og et pengeskab i receptionen
    • Mødelokaler, røgfrie områder og vaskeriservice
  • Værelsesfaciliteter
  • Alle 85 værelser tilbyder faciliteter og tjenester såsom gratis Wi-Fi.
  • Andre faciliteter inkluderer:
    • Affaldssortering, LED-pærer og miljøvenlige rengøringsmidler
    • Badeværelser med miljøvenlige toiletartikler og en kombination af bruser/badekar
    • Fladskærms-tv med satellitkanaler
    • Kaffe-/temaskiner, daglig rengøring og skriveborde

Lignende overnatningssteder

Udendørsområde
Aubrey Park
St Albans
  • Kæledyrsvenligt
  • Parkering er inkluderet
  • Gratis Wi-Fi
  • Restaurant
7.2 ud af 10, Godt, 1.000 anmeldelser
Prisen er 614 kr.
inkluderer skatter og gebyrer
24. maj - 25. maj
Aubrey Park
Sammenlign lignende overnatningssteder

Politikker

Indtjekning

Indtjekning fra kl. 14.00 til når som helst
Mulighed for kontaktløs indtjekning
Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 11.00
Mulighed for kontaktløs udtjekning

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt (servicedyr er tilladt, og der opkræves ikke gebyrer)

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Valgfrie tjenester

  • Gebyr for morgenmadsbuffet: 13.95 GBP pr. person (cirkapriser)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Lydisolerede gæsteværelser kan ikke garanteres
Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen

Ofte stillede spørgsmål

Er Mercure Hatfield Oak et kæledyrsvenligt overnatningssted?

Nej, kun servicedyr er tilladt på overnatningsstedet.

Hvor meget koster parkering hos Mercure Hatfield Oak?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Mercure Hatfield Oak?

Indtjekning fra kl. 14.00 til når som helst.

Hvornår er udtjekning på Mercure Hatfield Oak?

Udtjekning er kl. 11.00.

Hvor ligger Mercure Hatfield Oak?

Dette hotel ligger i hjertet af Hatfield, kun 2 km fra University of Hertfordshire og The Galleria. Derudover ligger Hatfield House og Elstree Film Studios ca. 15 km derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af

7,4

Godt

7,8

Rengøring

7,2

Området

7,8

Service og personale

7,2

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 100 af i alt 434 anmeldelser
Bedømmelse på 8 − Udmærket. 179 af i alt 434 anmeldelser
Bedømmelse på 6 − Okay. 87 af i alt 434 anmeldelser
Bedømmelse på 4 − Dårligt. 42 af i alt 434 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 434 anmeldelser

Anmeldelser

Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Location was good.
Overnattede 1 nat i august 2022
Verificeret

10/10 Fremragende

Cassandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Overnattede 1 nat i februar 2022
Verificeret

4/10 Ringe

Emma

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
Overnattede 3 nætter i februar 2020
Verificeret

2/10 Bundkarakter

Jo

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
Overnattede 1 nat i november 2020
Verificeret

4/10 Ringe

Jason

Synes ikke om: Rengøring, service og personale

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Overnattede 1 nat i oktober 2022
Verificeret

4/10 Ringe

Romero

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
Overnattede 2 nætter i november 2020
Verificeret

8/10 Godt

James

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Overnattede 1 nat i december 2022
Verificeret

6/10 Okay

Gerry

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Verificeret

4/10 Ringe

Graham

Synes godt om: Service og personale
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Verificeret

4/10 Ringe

Peter

Synes ikke om: Rengøring
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Overnattede 1 nat i november 2022
Verificeret

6/10 Okay

Steven T

Synes godt om: Rengøring, service og personale
Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Overnattede 4 nætter i oktober 2022
Verificeret

2/10 Bundkarakter

Peter

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Overnattede 1 nat i august 2022
Verificeret

6/10 Okay

Sara

Synes godt om: Rengøring, service og personale, faciliteter
Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Overnattede 1 nat i juli 2022
Verificeret

6/10 Okay

Victoria

Served a purpose but noisy and very impersonal
Overnattede 1 nat i juli 2022
Verificeret

2/10 Bundkarakter

L

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Overnattede 1 nat i juni 2022
Verificeret

10/10 Fremragende

SHYAMALA

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent for the price!
Overnattede 1 nat i maj 2022
Verificeret

8/10 Godt

Verificeret rejsende

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Overnattede 2 nætter i april 2022
Verificeret

2/10 Bundkarakter

David

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Overnattede 1 nat i marts 2022
Verificeret

8/10 Godt

Maxine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2022
Verificeret

10/10 Fremragende

Oyetunde

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Overnattede 1 nat i februar 2022
Verificeret

10/10 Fremragende

Shar Younn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room is clean and nice.
Overnattede 1 nat i september 2021
Verificeret

4/10 Ringe

David

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
Overnattede 1 nat i september 2021
Verificeret

8/10 Godt

Scott

Synes godt om: Rengøring, service og personale, værelsets komfort

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.
Overnattede 1 nat i august 2021
Verificeret

10/10 Fremragende

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasent attentive staff, rooms are large enough and well equipped although a little brightning up would help. Breakfast was adequate and freshly prepared and served with a smile.
Overnattede 1 nat i juli 2021
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale

Good location & suitable for 1 night

Good location to get to North Mymms Park for a wedding. The stay included a breakfast. Room had a kettle in the room which was nice. Hairdryer in the cupboard and few mirrors which was good. The room did get hot at night as no air conditioning.
Overnattede 1 nat i juli 2021