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Anmeldelser af Royal Guest House

2.5 out of 5
Royal Guest House
Shaneragh Rd, Harare, Harare Province

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 10 af i alt 27 anmeldelser" "
Bedømmelse på 8 − Udmærket. 9 af i alt 27 anmeldelser" "
Bedømmelse på 6 − Okay. 1 af i alt 27 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 27 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 27 anmeldelser" "

8,2/10

Rengøring

7,8/10

Service og personale

6,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Tadiwa

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
My stay there was great, rooms where clean, a great desk to work on, comfortable bed and sound proof room. However there was limited ventilation, food was too spicy but the potions where great. The wifi though wasn't for doing your weekend work, i was getting speeds of up too 2mb/s with occasional spikes of 10mb/s. Thus for work their netwrok needs improvement
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Rachel Nyirenda

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Their only mode of is cash They are too far from the airport and out of CBD The service was very poor There wasn't any hot water
Overnattede 1 nat i april 2024
Svar fra Paidemoyo den 22. apr. 2024
Thanks for your feedback and sorry that your stay was not pleasant. Please note that we are in the Northern Suburbs of the town, which is about 20km from the airport. Regarding the mode of payment, please note that we have an option to pay directly to the expedia platform. We will look into the hot water issue, but we have geysers that operate on electricity and generator.

8/10 Udmærket

Sharon

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

8/10 Udmærket

George

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Neat
Overnattede 1 nat i august 2023

10/10 Fremragende

Munyoro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The space was very accommodating and the service was immaculate. Amazing guest house and very affordable.
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Hebert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

8/10 Udmærket

Edward

Overnattede 1 nat i april 2023

10/10 Fremragende

Tongai

Synes godt om: Service og personale
Lovely staff and a beautiful place to stay will recommend. A tv remote and kettle in the room will do great.
Overnattede 15 nætter i april 2023
Svar fra Paidemoyo den 3. maj 2023
Thanks for your feedback, on the issues raised we will definitely address that. We would be pleased to host you again in future.

10/10 Fremragende

Lloyd

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe and convenient
Svar fra Mahundi den 16. feb. 2023
Thank you for the positive review

6/10 Okay

Simbarashe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Cleanliness was so amazing from the garden, lounge area,rooms, bathrooms and toilets. The place needs to look at offering better meals or setting a good restaurant on site as well beverages
Overnattede 3 nætter i december 2022

10/10 Fremragende

Hebert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GOOD
It was ok only that the rooms were hot but no cooling system and on intertainment it seems the operator did not make subscription to DSTV.
Overnattede 1 nat i december 2022

8/10 Udmærket

Hebert

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godd
The stay was satisfactory only on entertainment especially on TV Stations was bad.Only two channels were available .
Overnattede 1 nat i september 2022
Svar fra Paidemoyo den 29. sep. 2022
Thanks for the review we are going to address the requirement for more tv channels

2/10 Forfærdeligt

Nyaradzai Joselyn

Overnattede 7 nætter i august 2022

10/10 Fremragende

Hebert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay was good.
Overnattede 1 nat i juni 2022
Svar fra Mahundi den 24. jul. 2022
Thank you for the feedback

10/10 Fremragende

Munashe

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe area and wi-fi
Overnattede 1 nat i juni 2022
Svar fra Mahundi den 24. jul. 2022
Thank you for the feedback

10/10 Fremragende

Justice

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i april 2022

8/10 Udmærket

Hebert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The stay was good only that there was no hot water since it was cold.
Overnattede 1 nat i april 2022

2/10 Forfærdeligt

Mlungisi

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I booked a family double or twin room. When the guys got to the accommodation, the room was already booked. I was charged for this room but got a smaller room. I want to know if I will be refunded?
Overnattede 1 nat i marts 2022

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
It was dissapponting.On checking in I was told that there was no record of my booking yet I had booked one week in advance resulting in paying more money.Was not provided with even a single bath towel .Employees need training on customer care. The rooms were hot and the cooling system was bad.
Overnattede 1 nat i marts 2022

10/10 Fremragende

Lj

Overnattede 1 nat i marts 2022
Svar fra Paidemoyo den 11. mar. 2022
Thank you for the good review.

8/10 Udmærket

Kudakwashe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2022
Svar fra Paidemoyo den 2. mar. 2022
Thanks for the review we will do our best to main good service.Thanks for staying with us

10/10 Fremragende

STANLEY

Overnattede 3 nætter i februar 2022

8/10 Udmærket

Acusilia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2022
Svar fra Host den 6. feb. 2022
Thanks for staying at our guest house, we shall be pleased to host you again in future

4/10 Dårligt

Bysshe

Overnattede 1 nat i december 2021
Svar fra Host den 5. jan. 2022
We will do our best to improve our service for your comfort.

2/10 Forfærdeligt

Tshepo abram

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2021
Svar fra Host den 8. sep. 2021
Thanks for your review, however we would be pleased to know what affected your stay at our guest house so we could improve. Please note that we are open to any feedback because its your feedback that would assist us to improve our services.

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Værelsets komfort
Overnattede 1 nat i juli 2021
Svar fra Host den 18. jul. 2021
Unfortunately we do not know what impacted on your customer experience. We welcome feedback from our clients and we will do our best to attend to any issues of poor service.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2020