Hoteller i Hanover

"Staff were amazing and hospitable."

"I wasn't expecting the Ritz Carlton, so I went in with low expectations. All I needed was a bed and a bathroom for the night, and the hotel provided that. The staff were great! Super nice. I forgot my phone charger and the guy behind the counter provided me one to borrow for the night. The room was clean and did the job. The only bad part was the bed. It was horribly uncomfortable. It was pretty worn down and I could feel the springs and the bar in the center. Because I didn't sleep well, I laid...

"The coffee was amazing besides being clean and staff being very friendly "

"Will book again in the future! 10/10 recommend"

"Clean rooms, friendly staff"

"The hotel was great, breakfast was great, room was clean the bed was comfortable. The only thing was we were woken up at 7 am on a Saturday by workers working on the ice machine right by our room"

"Pretty new hotel with pleasant employees and god sized Roms. Few minor points pulling rating Down - ICE bucket dirty - heating & ventilation noisy constantly - breakfast delayed 10min 1day and reduced egg"

"The interior of the property was very clean, everywhere I visited. There was adequate parking and the staff was pleasant and helpful."

"Water temp in the water park was perfect! Nice and warm. Bed was a little hard. "

"Clean room, good breakfast. The entry into the hotel smelled of cig smoke. The overstuffed chair in the room had a tear in the seat cover."

"We arrived and were told there was a $5 charge for parking, not .mentioned on the website. The property was under construction, this wasn’t mentioned on the website and not anykind of discount for the inconvenience. We've been to hotels being remodeled, but the dirty left in front of our room and the elevator was ridiculous. It was left all weekend and Noone working. This should have been mentioned by Expedia, they really let us down!"

"The breakfast was good, but we had a double queen suite and the beds were not queens. The toilet was leaking and wouldn’t flush properly so we had to get plunger from front desk. The hallway had holes in the carpet in a few spots. But it looked like they were fixing up some rooms. It was very quiet though. Just biggest complaint was beds and toilet."

"The breakfast was good. "

"Room was very nice. Bathroom ceiling needed repair. Quiet, clean hotel. Nice hot breakfast.. "

"Room was infested with ants. We kindly asked the front desk to spray. We stayed two days and when we left the ants were coming out of my purse and my sweater and suitcase. At the restaurant we had ants crawling on the table. At the hospital ants were crawling out of my bag. "