Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Adgangsmuligheder
Bemandet reception
Kæledyr
Kæledyr eller servicedyr er ikke tilladt
Børn og ekstra senge
Børn er velkomne
Betalingstyper accepteret på overnatningsstedet
Vigtige oplysninger
Valgfrie tjenester
Gebyr for lufthavnstransport: 450000 VND pr. køretøj (varighed: enkelt, maks. antal personer: 2)
Gebyr pr. barn for lufthavnstransport: 450000 VND (enkelt), (fra 5 til 10 år)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Godt at vide
Dette overnatningssted administreres af en privat vært (en person, der ikke udlejer som virksomhed eller erhverv). EUs forbrugerlov, herunder fortrydelsesret, gælder ikke for din reservation. Din reservation er dog dækket af din private værts afbestillingsregler.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Vi bør nævne
Ingen kæledyr er tilladt på overnatningsstedet. Dette gælder også servicedyr som f.eks. førerhunde
Ofte stillede spørgsmål
Er THE SILK GRAND PREMIUM HOTEL & SPA et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvad koster det at overnatte hos THE SILK GRAND PREMIUM HOTEL & SPA?
Priserne for 1 nat for 2 voksne hos THE SILK GRAND PREMIUM HOTEL & SPA den 23. maj 2026 starter fra 220 kr., inkl. skatter og gebyrer, fra og med den 22. maj 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.
Hvor meget koster parkering hos THE SILK GRAND PREMIUM HOTEL & SPA?
Dette hotel tilbyder ikke parkering.
Hvornår er indtjekning på THE SILK GRAND PREMIUM HOTEL & SPA?
Indtjekning fra kl. 14.00 til når som helst.
Hvornår er udtjekning på THE SILK GRAND PREMIUM HOTEL & SPA?
Udtjekning er kl. 12.00.
Tilbyder THE SILK GRAND PREMIUM HOTEL & SPA shuttletransport til lufthavnen?
Ja, der er lufthavnstransport, der afgår (efter anmodning). Der pålægges et gebyr på 450000 VND pr. køretøj.
Hvor ligger THE SILK GRAND PREMIUM HOTEL & SPA?
Dette hotel ligger i Det Gamle Kvarter, kun 5 minutters gang fra Det Gamle Hus og Hà Nội Gammel bydel Natmarked. Derudover ligger Hoan Kiem-søen og Hồ Tây-søen ca. 2 km derfra. Du kan desuden gå til Hanoi Long Bien Station på 10 minutter og Hanoi Station på 26 minutter.
Anmeldelser
Anmeldelser af
7,6
Godt
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
7,4
Rengøring
6,8
Faciliteter
8,6
Service og personale
6,8
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 17 af i alt 42 anmeldelser
10 - Fremragende
17
Bedømmelse på 8 − Udmærket. 11 af i alt 42 anmeldelser
8 - Udmærket
11
Bedømmelse på 6 − Okay. 6 af i alt 42 anmeldelser
6 - Okay
6
Bedømmelse på 4 − Dårligt. 4 af i alt 42 anmeldelser
4 - Dårligt
4
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 42 anmeldelser
2 - Forfærdeligt
4
Anmeldelser
Verificeret
10/10 Fremragende
Eric
20. maj 2026
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay in a very convenient location
Eric
Overnattede 3 nætter i maj 2026
Verificeret
10/10 Fremragende
Masakatsu
10. apr. 2026
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
新鮮です
Masakatsu
Overnattede 1 nat i april 2026
Verificeret
10/10 Fremragende
Johanne
7. jan. 2026
Le personnel est moyennement chaleureux. Le déjeuner est très bien.
Les chambres auraient besoin de rénovation
Johanne
Overnattede 1 nat i januar 2026
Verificeret
10/10 Fremragende
Jose
30. aug. 2025
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the service and the staff was great breakfast was good the room was always clean and I liked the friendly staff
Jose
Overnattede 7 nætter i august 2025
Verificeret
10/10 Fremragende
Masatomo
21. feb. 2025
Synes godt om: Rengøring, service og personale
朝食も美味しくて、ビール通りなどへのアクセスも良く非常に満足でした。
Masatomo
Overnattede 11 nætter i februar 2025
Verificeret
8/10 Godt
Mitsuyoshi
21. okt. 2025
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
美味しい
Mitsuyoshi
Overnattede 2 nætter i oktober 2025
Verificeret
2/10 Bundkarakter
Shelley Miree
6. apr. 2026
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is nothing like the pictures, there was mould on the walls, the plugs for the bath and sink would not work. The TV would not work the phone would not work, the air conditioner would not work. Staff would respond with very sorry very sorry. We left and had to find other accommodation.
Shelley Miree
Overnattede 9 nætter i marts 2026
Verificeret
10/10 Fremragende
seungju
15. aug. 2025
Synes godt om: Service og personale
직원들이 아주 친절함
바로 옆에 맥주거리와 야시장이 열리기 때문에 밤에도 구경할 것들이 아주 믾음
seungju
Overnattede 6 nætter i august 2025
Verificeret
6/10 Okay
Stefano
26. mar. 2025
Synes godt om: Service og personale, faciliteter
Convenient for exploring Hanoi
Stefano
Overnattede 1 nat i marts 2025
Verificeret
4/10 Ringe
Charles T.
24. apr. 2026
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The electrial outlet in the corner of the roughed-in shower was scary. The right side of the toilet was installed less than 2 inc=hes from the wall, making it very awkward, to say the least. Both the phone in the room and the deadbolt on the door were non-functional.
The breakfast was horrid. Orange flavored Kool Aid drink instead of real orange juice. No other choices. Only water and FAKE OJ. The selection of fruit was sparse and of low qulity. No potatoes or meat of any kind.
The staff was nice, but the Manager was a bitter toad.
Not tecomended. AVOID.
Charles T.
Overnattede 6 nætter i april 2026
Verificeret
6/10 Okay
Tiffany
19. apr. 2025
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was ok. It’s a very old property and not the cleanest but the staff was nice and they had free breakfast in the morning.
Tiffany
Verificeret
2/10 Bundkarakter
Bankov
3. jul. 2025
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awful
Dirty room and many mice running on the area of breakfast, room with full smell.
The towel is very old
Bankov
Overnattede 4 nætter i juni 2025
Verificeret
4/10 Ringe
Verificeret rejsende
6. jul. 2025
Synes ikke om: Rengøring
J’ai attendu 40 minutes pour le check-in. Il y a ensuite eu une fuite d’eau dans ma chambre et les chambres ne sont pas propres (moisissurres etc...)
Verificeret rejsende
Overnattede 5 nætter i juni 2025
Verificeret
6/10 Okay
Enrisa
2. dec. 2025
The room that we got was very small and tight, not like the photos of the room we reserved. I had to ask to be transferred and it took a while for the manager to agree. The staff were very helpful though . We had a larger room with the view as advertised.
Another thing is that we were paid for an express laundry service, to be done before 830am, our check out time, however, they couldn't contact the laundry the morning we were leaving! The lady manager Phi promised to have it delivered to our next destination which was 2 hours away... fortunately, the clothes, still warm were brought to the hotel at 815!
Definitely not a good experience. I think the hotel ad regarding the rooms was misleading.
Enrisa
Overnattede 1 nat i november 2025
Verificeret
6/10 Okay
Anthony
19. apr. 2025
Synes godt om: Service og personale
initially moved into a standard room which was absolutely tiny. There was barely enough room to get around the bed. It was too small for one person let alone two people. For $6 more pn I was moved into a larger room which was still small but far better value. Rooms in this part of town are small but also very cheap and great value. Breakfast was adequate. The staff here are fabulous. The location is perfect, 50m to all the main restaurant and bar areas. Great live music just around the corner in the next street.
Anthony
Overnattede 3 nætter i april 2025
Verificeret
8/10 Godt
Verificeret rejsende
14. jun. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location/ value
This hotel is good for the value and location. Breakfast is standard. I stayed here on 2 separate occasions. The first time it was fine that I booked to return a few weeks later when I was passing through Hanoi. During my 2nd stay the AC kept turning off which is a punishment in during the summer heat/humidity. I called 5 times over 2 days and then just kept going restarting it and saying sorry. I was unable to sleep during my stay. Additionally during both stays the wifi was spotty in the rooms so FaceTiming was difficult. So for those reasons, I cannot wholly recommend this place.
Verificeret rejsende
Overnattede 2 nætter i juni 2025
Verificeret
4/10 Ringe
Arnaud
18. feb. 2025
Synes godt om: Rengøring, service og personale
The room I had was definitely not for 2 people. It's a bed and an unclosed bathroom with no fan so the whole room gets super humid when you shower, but that's fine, I can live with that. The part that was so annoying is there's a mechanical sound, a water pump or something that goes on and off every few seconds, 24h a day, ear plugs aren't enough, you still hear it and it has the potential to drive you mad. They knocked very loud and a few times on my door in the morning while I was asleep which is not great.
Check in was easy and quick, the reception staff was super nice, with good English, five stars to them.
Arnaud
Overnattede 2 nætter i februar 2025
Verificeret
2/10 Bundkarakter
Sarah
17. feb. 2025
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rats! Stains! Noise!
The hotel was very rundown and shabby and, although the towels and sheets were clean, everything was very old and stained. There were rats running around in the ceilings and floorboards day and night! The noise feom the reception area can be heard loudly in all of the rooms. Cooking smells from the kitchen and from nearby restaurants were in the room constantly and making my clothes smell. The staff were quite chaotic and unprofessional at times. Not worth the price - we stayed in much better places nearby for the same price. The location is very good though - right in the middle of the Old Quarter.
Sarah
Overnattede 4 nætter i februar 2025
Verificeret
2/10 Bundkarakter
Diane
17. feb. 2026
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Chambre avec trou dans les murs, malpropre J'ai des photos et je veux un remboursement
Diane
Overnattede 1 nat i februar 2026
Verificeret
6/10 Okay
Kazuhito
2. nov. 2025
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel management and staff were very helpful with the stay, arranging site seeing excursions and with laundry service. Room was small, but nice, and had a large bathroom. View was looking over Hanoi Old Quarter from 6th floor. Breakfast was simple, not huge options, but enough to get what you need. Easy walking distance of many old quarter shops and restaurants. Took some effort to find as Google Maps places you in wrong spot a block west of actual location, but if you look for the building address you will find it.
Chris
Overnattede 5 nætter i november 2024
Verificeret
8/10 Godt
Alfred
21. jan. 2025
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stuff was excellent, a very good breakfast convenient to bus lines Railroad Station many attractions. Excellent Spa service
Alfred
Overnattede 6 nætter i januar 2025
Verificeret
8/10 Godt
R
15. jan. 2025
Synes godt om: Rengøring
Room with a view from the toilet!
We arrived very tired. Our room we paid for was room with a city view. The only window in the room was inside the shower cubicle in the toilet. When we spoke to the manager he said we have a city view...but i said its from inside a shower cubicle. He said sorry we cannot move you . We will see if a rooms available tomorrow. That day came and we decided after opening our luggage just to stay in that room as we were too tired to start moving again. When we told the manager he said thats a good idea your room is better anyway. So, were not happy with this. We never stay in a room without a window especially when we pay for a city VIEW! The hotel was clean, breakfast was good. Location was fantastic!
R
Overnattede 4 nætter i januar 2025
Verificeret
8/10 Godt
MASAHIRO
7. dec. 2024
Synes godt om: Rengøring, service og personale
The facilities in the annex were old but the beds were fine. Unfortunately there was no hot water in the shower.
MASAHIRO
Overnattede 3 nætter i december 2024
Verificeret
10/10 Fremragende
Kim Hong
4. nov. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is clean & efficient. Staff are wonderful.