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"Perfect location in central Old Quarter for exploring the city sights. Extremely attentive service from everyone at the reception and all others. The breakfast is so so - Sky Bar is great. Would recommend for families and couples - though ensure it possible to get a room with a window - some rooms are without windows (also clearly advertised by hotels.com)"

"I originally booked for 2 day and turned around to extend our stay for another 2 days for a total of 4 days. We had an excellent stay Eliana Premio Hotel. Linh our receptionist was excellent along with the entire staff of the hotel. My mom got sick and could not join us on our tour and they made sure she was in good hands while we were out. The hotel and our room is very nice and clean. The location is close to everything. The breakfast was good and the entire stay was awesome and I I’ll...

"Super service. Anh at check-in was really great. But in general staff was great. Both in lobby and in the restaurant "

"I would like to start by saying that the staff were nice and helpful. But that is also the most positive thing I have to say about this hotel. We had booked our hotel room from January 10, 2026. I had contacted the hotel in advance that we would not arrive until early in the morning on January 11. But they had rented our room to someone else. We were assigned a family room without any windows. We could not get the room we had booked until after 12:00. We had booked a room with a "city view". But...

"Hotellets beliggenhed midt i det gamle kvarter gjorde opholdet perfekt for os. Personalet var super søde og hjælpsomme med at booke ture for os. Morgenmaden var god, men på et sted 5 min gang fra hotellet, som dog ikke betød det store for os"

"Property is in great location , easy access to all attractions but not in a noisy area so you can still relax. Staff are amazingly helpful and very accommodating. Property is a bit tired and needs a little love however we had a fantastic time here. We had room 701 on the top floor and the terrace was great. All in all a great budget option in the perfect location."

"Personalet var imødekommende og venlige. Rent og pænt værlese. Morgenmad ok. "

"The hotel is located on a small, quiet street, which made our stay very peaceful. We traveled as a family and booked a two-bedroom suite for a few days. The space was large enough to comfortably accommodate all of us and included a washer and dryer, which was very convenient. We arrived late on the night of December 23, and the night staff was extremely helpful—assisting us with our luggage and even helping us order food. When we checked out, he also carried our belongings to the street while...

"Centrally located in the old quarter, this apartment provided modern amenities, was stylish and provided 2 bedrooms, bathroom, living room and kitchen. The kitchen area also included a combo washer/dryer, which was very useful. The photos online looked a bit AI to us before booking, but the apartment looked exactly like the photos upon arrival. Hotel staff (Thomas) provided great service, and we booked a number of tours and drivers through the hotel, and all were well planned and executed and...

"Very nice hotel we stayed week nice breakfast no complaints perfect location highly recommended stuff really nice "

"Rigtig fint hotel at bo på i Hanoi. Ligger centralt, og personalet er utroligt søde og hjælpsomme. "

"Decent hotel with very helpfull staff in a good location "

"Selling luxury but giving you trash! Room was a mish-mash of broken parts. Staff was young and ignorant paying more attention to their phones. Unfortunately I had booked this hotel twice, before and after a trip to Sapa. If I was with someone I would have moved right away! The first time the room was dumpy with absolutely no window! The second time the room was so hot on the 6th floor that it wouldn't cool down. The windows were left wide open and it seemed that there were visitors from...

"Second time I stayed, would definitely recommend the superior room over the basic double, but it was still spacious and well appointed. Staff are fabulous, breakfast is really good and the location is excellent. Would stay again. "