Hoteller nær Hammond Regional Arts Center

"Stay was great"

"The lady I spoke with when I checked in on Sunday, not sure of her name, but it was about 7:30-8pm. She has NO customer service skills. Did not greet us when we wlaked up to the counter. When I asked her a question, she seemed annoyed. This is not who I would want speaking ro my guests if I was the manager. When I checked out Wednesday morning, around 8am, she was lovely. Very friendly, answered my questions, and was helpful. The room we stayed in was nice, but the barhroom door didn't close...

"It was pretty nice 👌"

"I enjoyed The Bistro"

"Staff was hard to talk to. Heat & air did not work. TV did not work. Telephone did not work. Next to an overnight truck stop."

"Dirty, rusty of all hardware's in bathroom, staff are rude."

"Room was clean, pool kept up Staff were helpful, pleasant"

"Rooms cleaned and fresh. Staff very respectful."

"Convenient location. Easy, quick, friendly check in. Gave papers with the key asking not to put ac below 70. Full room amenities. Blow dryer didn't work right. Free breakfast was bagels, muffins, cereal and coffee."

"This place needs cleaning. Rooms are not clean and bathroom do need renovation."

"when i arrived i received a nasty hotel room. The tub had not been cleaned and had pubic hairs all over it from someone else. The sheets were nasty and dirty with pubic hair on them floors was filthy black I was given another room when getting ready to check into that room my room had been sold to someone else so I was giving another room which was nasty and dirty so I didn’t want to continue the bounce all around so I took towels cleaning the floors wiping down, which was completely dirty and...

"It was quite"

"Bathroom sink dirty, hairs in sink. No shampoo. Pillows terrible! Thin and wore out. No top sheet on bed."

"Everything was great."

"This room had mold and a cockroach. Had not been cleaned there was mold around the front entrance. I have 4 pictures showing the issue. We want a refund. "