Hoteller i Hammond

"The staff was quiet and straight to the point. Wasn’t overly that friendly. We booked a 2 queen room non smoking for 2 adults and 2 kids. Check in: they couldn’t find my reservation so I had to get with expedias tech support to help get this resolved. They did however end up resolving it fairly quick. That being said they found us a room and didn’t count for 2 extra people. So we were lacking towels. The towels had yellow stains all over them. Our door had the top locking latch broken. So we...

"The phone did not work, so we had to walk to the front office whenever we had an issue. They never came to clean our room or give us fresh towels in the 3 days we were there. The tv jet coming on spontaneously in the middle of the night the first night. The bed was very comfortable & the diner just a few minutes away was amazing!"

"They did not have my preregistration that I did. They vharges my card three times. "

"We paid for two queen size bed and sofa with bed but they told us that they don’t have it so squeezed three people one bed. Less breakfast options and breakfast seats were less we rushed we eat breakfast so we can give space for other people. Over all the lady that works in the morning she is very nice and welcoming."