Hoteller nær Hamilton Place Mall

"What a beautiful place to stay. Would stay again."

"The person at the front desk acted like they couldn't honor the rate promised so I had to use my points."

"When we arrived it was our dinner time. Noticed a Texas Roadhouse within walking distance. The front desk person offered a coupon and listened to our request to be away from the pool. He was helpful, friendly and gave good advice. Breakfast the next morning was full and ready when we arrived. Parking well lit and felt safe."

"I've been staying at this hotel for a very long time and normally I have very good customer service and experience but this time they overbooked and had tons of cars and one of the customer service representative suggested that I park my car across the street at midnight I’ve been coming from my church function. The parking is horrible and unsafe and when ask for security escort, they could not provide one to me."

"Extremely good value for money, nice rooms, friendly staff. Hotel is new and well kept and rooms are fully equipped and clean. Breakfast was yummy!"

"The room/hotel was very clean and bed was comfortable. The breakfast was typical watery scrambled eggs, potatos, waffle, biscuit and gravy. The biggest complaint was the people above us sounded like a herd of elephants from 8-10pm. The TV service was very spotty."

"Staff very friendly. Breakfast was outstanding. Room was very clean and well designed with thoughtful housekeeping."

"Staff was amazing. Hotel was aged somewhat but just served the purposes of sleeping for early flight."

"large room"

"The rooms were clean and didn't have the dank/musty smell like many other hotel rooms. The bed was comfortable and the room was stylish designed. The breakfast buffet was a little small but still tasted good."

"The only issue was that our room wasn't cleaned, despite us specifically asking for it to be cleaned and the hotel saying it would."

"Clean room, breakfast wasn’t good but not there to rate food but lodging and cleanliness."

"While the receptionist was helpful, it's an old property in need of repairs. The bathroom was in terrible shape. Okay to spend night."

"We found out that the mattress was covered in stains as we were packing up to leave on our last day if I had seen that when I got there I would not have stayed there, when my wife saw the mattress it made her sick it was disgusting, when we got to the room we noticed the bedroom windows were left open and they had no screens had to kill a few flying bugs in the room and the kitchen table was so wobbly were afraid to sit anything on it this was room 408 I will not be staying there again"

"NIce hotel, but the floors are thin because we could hear our neighbors above us to well to break our sleep all night."

"Stay was great for the price. Everyone was very friendly"

"EXCELLENT"

"The property was very smelly. The room smelled like cigarettes. There was hair and cigarette burns in the sheets. No soap in the bathroom. The whole place just felt very dirty. I guess that’s what you get for 65 bucks though. If I were you, I would definitely spend the extra money to stay elsewhere, even if you’re just passing through for the night like us."

"the hotel needs maintenance and cleaning of the rooms"