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Anmeldelser af Ramada by Wyndham Hamilton City Center

3.5 out of 5
Ramada by Wyndham Hamilton City Center
287 Victoria Street, Hamilton

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 284 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 354 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 208 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 100 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 54 af i alt 1000 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jesper

Overnattede 2 nætter i november 2023
Svar fra Marketing Manager den 4. jan. 2024
Hi Jesper,Greetings from Ramada Hamilton.We thank you for taking your valuable time and giving us a satisfactory rating regarding your stay at our hotel.Thanks and regards,Management

10/10 Fremragende

Leif

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra Guest Services den 30. sep. 2019
Thank you for your feedback. We look forward to welcoming you back next time you are in Hamilton

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room, not big, but enough for two people. Plenty of places tomato close by.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Location
Overnattede 1 nat i maj 2024

10/10 Fremragende

Saroj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 16 nætter i april 2024

8/10 Udmærket

Michelle

Rejste med familie
Synes godt om: Faciliteter
Room was a lot smaller than we were expecting. A little over priced for the room, but I guess you pay that for something in the heart of the city. Room was comfortable enough.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Cindy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice people, laundry on our floor, great breakfast buffet.
Overnattede 1 nat i april 2024

10/10 Fremragende

Kelvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

Tanya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located on a main shopping street there was a lot of choice to eat. Easy access to Claudelands exhibition centre. Parking was very limited and incredibly tight. Comfortable room.
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 28. apr. 2024
Hi Tanya,Greetings from Ramada Hamilton. We thank you for the wonderful reviews that you have posted after your stay at our hotel. Thanks and Regards, Management

6/10 Okay

Hayley

Rejste med partner
Synes godt om: Service og personale
Pretty average. Beds are rock hard and the whole place seemed noisy. Requested a carpark when we booked but when we got there we were told to "just park in the outside carpark". The outside carpark was a shambles, tight parks and not alot of room to move. People were blocking each other in and backing into the rubbish bins to try get out. The location is great, but not sure we would stay here again.
Overnattede 2 nætter i april 2024
Svar fra Marketing Manager den 27. apr. 2024
Hi Hayley,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Dion

Rejste med partner
Synes godt om: Rengøring, faciliteter
Staff on arrival were really good and made the sign in all easy The room was okay there was a big of a funny smell in the room coming from the bathroom - mouldy drain smell Parking was very tight to get in to - not much room to get through gate or turn around to park Massage chairs didn’t work - put money In and they did nothing House keeping was good room was back to looking clean - still the same funny smell though On departing staff weren’t very friendly - was checking out and the guy didn’t say anything - just said okay Didn’t ask us how our stay was or any question about our stay which all hotels should ask
Overnattede 2 nætter i april 2024
Svar fra Marketing Manager den 26. apr. 2024
Hi Dion,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Karla

Synes godt om: Rengøring
Very central, perfect location! Rooms are very small but completely fine when one is just sleeping a night so just need a bed and bathroom. The building is run down but clean. New carpet in all common areas will make a world of difference.
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 25. apr. 2024
Hi Karla,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Fremragende

Dennis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, and eateries all around, easy parking and perfect access to the city centre. Staff upgraded our room with no fuss to accommodate for an extra person.
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 21. apr. 2024
Hi Dennis,Greetings from Ramada Hamilton.We sincerely thank you for the excellent reviews posted after your stay at our hotel.Thanks and Regards,Management

10/10 Fremragende

Aroha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to town and amenities
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 19. apr. 2024
Hi Aroha,We thank you for the wonderful reviews posted.Thanks and Regards,Management

6/10 Okay

Mae

Rejste med familie
Synes godt om: Service og personale
Probably one of the best affordable places in Hamilton.
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 17. apr. 2024
Hi Mae,Greetings from Ramada Hamilton.We thank you for the great reviews posted which is truly inspiring. Hope to have you back to stay with us again in the future. Thanks and Regards, Management

2/10 Forfærdeligt

Jatinder

Overnattede 1 nat i april 2024

6/10 Okay

Bevan

Rejste med familie
Synes godt om: Rengøring, service og personale
Parking was offered for an extra cost which is fine, but when arriving there’s not even a place to park up and check in, the hotel for the price was not great value and I’m typically easily pleased.
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 13. apr. 2024
Hi Bevan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Devan

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Got a free upgrade on arrival as there was something room with the room I booked. Place as a whole had a bit of a musty smell and felt a little run down but the room itself was perfectly fine. There is free parking onsite but it is first in first served and not a lot of car spaces - also a bit of Tetris to get a space!
Overnattede 2 nætter i april 2024
Svar fra Marketing Manager den 11. apr. 2024
Hi Devan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

2/10 Forfærdeligt

Samantha

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Quite possibly the worst hotel experience I’ve ever had. Even travelling third world countries I’ve experienced better facilities than this. The room is tiny, barely enough space to walk around either side of the bed, for booking and paying for a “king room” one would assume there would be more space. The shower leaked water on all sides leaving the bathroom floor soaked and slippery. Questionable stains in toilet, unusable wardrobe due to strange smell. Zero soundproofing, a loud mini fridge and a heat pump rattling due to missing bolts meant that we had about an hour of sleep. Walking through the hotel corridors is like a maze and the location seems to attract an interesting mix of patrons (locals knocking on our door at 2am looking for “a party”) I never leave reviews but this one deserved some feedback, a waste of $220.
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 11. apr. 2024
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Dårligt

Tom

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Marketing Manager den 8. apr. 2024
Hi Tom,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale
Was very noisy the night we stayed. 3.30am a large group of thugs were hanging around yelling etc. Police came and took a few away.
Overnattede 1 nat i april 2024
Svar fra Marketing Manager den 7. apr. 2024
Hi Rachel,Kindly note that we are located in the centre of the city with all the restaurants and bar's very close. hence on the weekends such incidents occur on which we have no control only the civic authorities can control it. Sorry for the inconveniences caused..Kind Regards,Management

8/10 Udmærket

Te Rangi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel room close to everything. Only down call was the windows not being able to open but again that could be a safety hazard.
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 6. apr. 2024
Hi Te Rangi,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our second time staying at this property, and we enjoy the convenience of being in the city, the secure parking is really good, and the reception staff are very friendly and helpful.
Overnattede 2 nætter i marts 2024
Svar fra Marketing Manager den 4. apr. 2024
Hi Tracey,Hi Jacques,Greetings from Ramada HamiltonWe sincerely thank you for the good reviews that you have posted after your stay at our hotel.Kind RegardsMarketing Manager

6/10 Okay

Samantha, Auckland

Outdated. Couldnt get in to room due to issue with door mechanics. Ok for a one nighter.
Overnattede 2 nætter i februar 2024
Svar fra Marketing Manager den 4. apr. 2024
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Wendy

Staff were very helpful. Our room overlooked other air conditioning units which made a humming sound off and on all night, so didn’t sleep well.
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 4. apr. 2024
Hi Wendy,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Nathan

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff were fabulously friendly and helpful, this unfortunately was contrasted by a venue in need of some tlc and thoughtful renovations. Only 3 spare power outlets in the room, none of which were near the beds. The rooms looked to be painted by Boris, the town drunk. The bathroom doorframe was roughly 1/3 beige and 2/3 white. The wallpaper looked like it had been installed in the seventies. Guest parking was haphazard, thirteen car spaces (give or take) in a courtyard in front of underground gated parking that is labelled "guest parking" but is somehow not available for guests. It was comfortable and did the job. The meals in the attatched restaurant were delicious and the staff were great. Until it came time for the breakfast buffet. Mass produced white bread was disappointing considering the previously ordered delicious sourdough. The quality of the cooked breakfast food seemed let down by the organisation of storage. Items meant to be crispy (roast potato, hash brown) were stored in partitioned bain maries with mushrooms and baked beans, resulting in soggy items that should have been crunchy.
Svar fra Management den 27. mar. 2024
Hi Nathan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

lynnette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
I loved the location, beds were comfortable and clean, staff were really friendly and helpful
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 23. mar. 2024
Hi Lynnette,Greetings from Ramada Hamilton.We sincerely thank you for the great revies posted after your stay at our hotel.Thanks and Regards,Management

10/10 Fremragende

Sirpa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay and hold a workshop. Super helpful team made sure we had everything we needed
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 19. mar. 2024
Hi Sirpa,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting excellent reviews about your stay and the amenities.Thanks and Regards,Management

6/10 Okay

Delwyn

Forretningsrejsende
Synes godt om: Rengøring
Perfectly adequate for a couple of nights. Room was clean and tidy. Very compact, especially the bathroom. No power points by the beds which isn't very convenient for phone charging overnight. Fridge is in the bottom of the wardrobe so can't hang up dresses etc. Person on reception when I arrived wasn't particularly welcoming. She did come up to the room later when I was having issues with the access card but actually could have told me the eccentricities of the handles when I first checked in and saved us both some time. Cleaning staff were friendlier than any of the reception staff. Location is great - very central with lots of restaurants etc handy.
Overnattede 2 nætter i marts 2024
Svar fra Marketing Manager den 17. mar. 2024
Hi Delwyn,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting a good review about your stay at our hotel.Thanks and Regards,Management

4/10 Dårligt

Tracey

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Poor insulation from noise Location noisy and felt unsafe Rabbit warren around building
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 16. mar. 2024
Hi Tracey,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Jaquilyn

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 15. mar. 2024
Hi Jaquilyn,Greetings from Ramada Hamilton.We thank you for for good rating that you have giving us post your stay at our hotel.Thanks and Regards,Management

4/10 Dårligt

Patty

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Rundown. Needs to be updated.
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 9. mar. 2024
Hi Patty,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Caroline

Rejste med partner
Rooms are very small okay if just there a night or 2 Staff friendly enough housekeeper very nice
Overnattede 2 nætter i marts 2024
Svar fra Marketing Manager den 7. mar. 2024
Hi Caroline,Greetings from Ramada Hamilton.We sincerely thank you for taking your precious time and posting good reviews about your stay at our hotel.At this point we would also like to inform you that we are placed in a heritage building and it was arranged according to the earlier times but now we are also started to revamp our interiors to make our valuable guest stay more comfortable.Thanks and Regards,Management

6/10 Okay

Kathleen, Cicero

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
It was fine for a quick overnight and was clean. It is very basic, no chair to sit on, no blow dryer and no cups to use in bathroom. Shampoo provided was combination body wash and shampoo. No conditioner. We didn’t use the shower so I can’t speak to that. Parking lot is very small and full when we arrived so we were left circling town for street parking. Several dining options within walking distance
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 5. mar. 2024
Hi Kathleen,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Fremragende

Tanja

Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 24. mar. 2024
Hi Tanja,Greetings from Ramada Hamilton.We thank you for the excellent rating that you have given us post your stay at our hotel.Thanks and Regards,Management

8/10 Udmærket

jean

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Car parking shocking
Overnattede 3 nætter i marts 2024
Svar fra Marketing Manager den 5. mar. 2024
Hi Jean,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was clean and we had a nice room with a view! The gym was really good! Convenient to good restaurants. Parking was the only issue… we had pay for parking off site.
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 5. mar. 2024
Hi Kimberly,Greetings from Ramada Hamilton,We sincerely thank you for the great revies posted in regards to your stay at our hotel.Thanks and Regards,Management

6/10 Okay

Ervi Rose

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff were helpful. Location is good. The property may need renovation. The door won’t lock, we need to get someone everytime to help us. The toilet and shower have some stains that it looks dirty.
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 3. mar. 2024
Hi Ervi Rose,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to city centre. Comfortable bed and good bathroom facilities
Overnattede 1 nat i marts 2024
Svar fra Marketing Manager den 3. mar. 2024
Hi David ,Greetings from Ramada Hamilton.We are pleased to know that you had a comfortable stay at our hotel. We also thank you for great reviews posted regarding your stay.Thanks and Regards,Management

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is great, right in the heart of the city. Excellent value for money.
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 1. mar. 2024
Hi Robert,Greetings from Ramada Hamilton.We sincerely thank you for the awesome review posted regarding your stay at our hotel.Thanks and Regards,Management

6/10 Okay

Lionel

Forretningsrejsende
Synes ikke om: Service og personale
Limited amount of parking. No subsidy on off site parking. When you have been driving all day, and long distance and arrive tired and have a late check in, all you want is an easy check in with no problems about trying to find parking. I didn’t want to carry my luggage and work bag from across the street back to the hotel. Don’t think I’ll stay here again.
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 1. mar. 2024
Hi Lionel,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was starting to show signs of age, so a little run down, but still fine especially for the price. Area was very walkable - there's shops everywhere around you. Parking was a bit rough - there's limited room in the on-site free parking, and the lot is a tight squeeze. One night I got back late and had to overnight in a garage nearby which cost ~$8(US).
Overnattede 2 nætter i februar 2024
Svar fra Marketing Manager den 28. feb. 2024
Hi Ryan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Fremragende

Jon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and central
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 27. feb. 2024
Hi Jon,Greetings from Ramada Hamilton.We thank you for posting great reviews. We sincerely hope to have you back to stay with us again in the future.Thanks and Regards,Management

8/10 Udmærket

Mike

Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 21. mar. 2024
Hi Mike,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Dårligt

Georgia Bree

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Limited car parking, shower had a dangerous step to get in and out of.. Staff not overly helpful.
Overnattede 2 nætter i februar 2024
Svar fra Marketing Manager den 25. feb. 2024
Hi Georgia,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 Udmærket

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We stayed 2 nights in this hotel and whilst the room and beds were comfy, we weren't happy with the bathroom which was up a high step up to walk in which was awkward especially at night, then an even bigger step to get in the shower. The shower door didn't open all the way as it banged onto the sink which made getting in and out difficult. We are pensioners and anyone less mobile would have had difficulty.
Overnattede 2 nætter i januar 2024
Svar fra Marketing Manager den 21. feb. 2024
Hi Catherine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Lisita

Rejste med familie
Synes godt om: Rengøring, service og personale
My parents was booked for two nights in a Studio 2 Queen beds room and check in was from 2pm, however they arrived around that time and had to wait because the room was not ready. Fair enough, must've have been short staffed, and so they left to grab some late lunch and do some shopping and went back to the hotel around 3:30-ish and still not been cleaned. At least they were able to drop off their bags to the room and wait. Also, there's limited parking spaces, which was already advertised - so, it good to pre-book your space. Unfortunately, my parents forgot to do so due to stressful check-in that they forgot to book and pay for parking on their first night - however, they booked and paid for the 2nd night. They did like their room and had a good rest from their travels, so overall an average experience. Maybe next time, if there is one, we will have a better experience.
Overnattede 2 nætter i februar 2024
Svar fra Marketing Manager den 19. feb. 2024
Hi Lisita, Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 Dårligt

Pania

Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 19. feb. 2024
Hi Pania,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 Okay

Maxine

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
The reception staff were not very helpful. Door card didn't work when we got there. Then door wouldn't lock, in hindsight we never got instructions on how to use it. No help with motel facilities. It is however, a lovely place to stay that was much more quiet then i thought it would be and really comfortable room!
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 18. feb. 2024
Hi Maxine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 Fremragende

Haley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were awesome and made it so easy for us even though we checked in super late. Complimentary late check out also. Very convenient location also!
Overnattede 1 nat i februar 2024
Svar fra Marketing Manager den 18. feb. 2024
Hi Haley,Greetings from Ramada Hamilton.We are pleased to know that you are very contended with the services of our hotel and your stay was very comfortable. We also thank you for posting such great reviews about our hotel.Thanks and Regards,Management