Udendørsområde

Anmeldelser af Best Western Plus Burlington Inn & Suites

2.5 out of 5
Best Western Plus Burlington Inn & Suites
2412 Queensway Drive, Burlington, ON

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 537 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 338 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 77 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nina

Overnattede 1 nat i august 2022
Svar fra Front Desk den 12. aug. 2022
Hi Nina, Thank you for your wonderful review, we hope you come back soon!

8/10 Udmærket

Moshe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Super fint hotel med fin indendørs pool. Rigtig god service. God morgenmad med frisk frugt. Super fine værelser med gode senge.
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Jacki

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved how close to restaurants and to the mall it was. We were there for a bowling tournament and it was just down the road from it too.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 29. maj 2024
Hi Jacki,We also think we are in a wonderful location. Right near the mall as well as so many restaurants. Right off the highway so we are easy to find. As well as reasonably priced compared to heading into Toronto.Hope we see you again soon!Thanks,

8/10 Udmærket

S E

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No dislikes. All was good. Considering its under renovations it is being kept clean. I will say the exhaust fan was not operable in our washroom but wasnt much of an issue.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 29. maj 2024
Hello Ms. Carlson,We are thrilled to hear you enjoyed your stay with us. Yes we are happy to be renovating and our housekeeping staff are doing everything they can to keep the dust down. We have taken down your room number and are sending maintenance to take a look at the fan.We hope we see you again soon!Thanks,

10/10 Fremragende

Jana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff easy check in and out.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 26. maj 2024
Hello Jana,We are so glad that our staff made such a wonderful impression upon you. They are incredible at what they do.Hope we see you again soon!Thanks,

10/10 Fremragende

rajinesh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 29. maj 2024
Hello Rajinesh,We are so happy to see you enjoyed your stay with us. Our staff are so dedicated to keeping everything clean for all our guests.Hope we see you again soon!Thanks,

10/10 Fremragende

Rosanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 27. maj 2024
Hello Roseanne,We appreciate you taking the time to craft your incredible review.We do hope we see you again soon!Thanks,

8/10 Udmærket

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was suitable and comfortable. We thought the staff were busy vacuuming in the hallway a little too early as we had just arrived in the wee hours of the morning. The exercise room was good. The breakfast was great
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 26. maj 2024
Hello Douglas,We are glad you enjoyed the room and that it was comfortable. We will be reminding housekeeping that vacuuming has to be done after a specific time in the morning. We are thrilled that you enjoyed breakfast!Hope we see you again soon!Thanks,

6/10 Okay

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
First the good. It has a good location for connecting to the surrounding areas; the check in was a breeze. The bed was reasonably comfy. The not so good. They don’t provide daily housekeeping unless you are there multi days and then they require 24 hours notice. The bathrooms have been recently renovated but there is no place to put shampoo or soap in the large walk in shower, which is a bit strange. You have to leave on toilet or travel to the sink area to fetch. Also, avoid the rooms on the first floor near the kitchen area as they prop the door open while they prepare breakfast resulting in mixed cooking smells wafting in your room at 5:30 AM. We were in #101 and it was not a nice experience.
Overnattede 4 nætter i maj 2024
Svar fra Front Desk den 26. maj 2024
Hello George.So glad you enjoyed the location and that our staff made check in so easy. We are glad you got one of the recently renovated rooms and using your feedback I will ensure that we will be getting a ledge so it is convenient for all our guests to say. I'm surprised you didn't enjoy the smells coming from the kitchen. Most of our guests look waking up to cooking eggs and bacon. See you again next time!Thanks,

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 26. maj 2024
Hello Maria, We appreciate the time you took to create your review and we hope we see you again soon!Thanks,

10/10 Fremragende

Bruce

Overnattede 1 nat i maj 2024
Svar fra Front Desk den 25. maj 2024
Hello Bruce,We appreciate your incredible review and the time you took to make it.We do hope you will come back again soon!Thanks,

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is right next to a freeway.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 25. maj 2024
Hello David,You are correct, we are right next to the highway so it is super easy to find us.We hope you stay with us again soon!Thanks,

10/10 Fremragende

Dorothy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value for the money!
Overnattede 2 nætter i maj 2024
Svar fra Front Desk den 22. maj 2024
Hello Dorothy,We can't say enough how much we appreciate your review.Thank you for taking the time and we hope we see you again soon!

10/10 Fremragende

Madalla

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything great
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 22. maj 2024
Hello Madalla,We can't say enough how much we appreciate your review.Thank you for taking the time and we hope we see you again soon!

10/10 Fremragende

Brett

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean hotel and the breakfast was great!
Overnattede 3 nætter i maj 2024
Svar fra Front Desk den 22. maj 2024
Hello Brett,We pride ourselves on our cleanliness and are glad you noticed! Breakfast is such a labour of love for our staff and we're thrilled you thought it was great.See you again next time!Thanks,

8/10 Udmærket

Les

Clean. Efficient Check in and out. Decent breakfast in a bright clean breakfast room.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 22. maj 2024
Hello Les,We are so glad we made such a wonderful impression upon you during your stay. Hope we see you again soon!Thanks,

10/10 Fremragende

Lucila

Very clean and spacious room.satisfying breakfast too.
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 7. maj 2024
Hello Lucila,We are so very glad you enjoyed your stay with us. I know when I started I also thought the rooms were very spacious. I'm glad our housekeeping staff made such a wonderful impression upon you.Hope we see you again soon!Thanks,

8/10 Udmærket

Debora

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
The building needs some good cleaning. Elevator tracks full of dirt and grit. Also pull out couch not very good legs let go and the mattress slipped down so far
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 6. maj 2024
Hello Debora,We appreciate the heads up, I will be setting housekeeping on those tasks immediately. I am glad to see that overall you did enjoy your stay with us. Please come again soon!Thanks,

8/10 Udmærket

Kayla

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent enough.
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 6. maj 2024
Hello Kayla,We appreciate your incredible review, we hope you come and see us again soon!Thanks,

10/10 Fremragende

Kendall

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 6. maj 2024
Hello Kendall,We appreciate your incredible review, we hope you come and see us again soon!Thanks,

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 6. maj 2024
Hello Susan,We appreciate your incredible review, we hope you come and see us again soon!Thanks,

6/10 Okay

Kari

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I don't know how to review this experience. The place was fine, the staff were nice BUT my son's bike was stolen from the bike rack in front of the hotel only hours after we arrived. That's pretty negative although I'm not sure how much blame the hotel bears. It was locked.
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 6. maj 2024
Hello Kari,We are so sorry to hear of the misfortune you experienced while at our hotel. We do appreciate your understanding that we can't control everyone who comes near the hotel. We are glad you enjoyed your stay and the staff made such a wonderful impression upon you.We do hope you will give us another chance to impress you again in the future.Thank you,

8/10 Udmærket

Hari, Burlington

Overnattede 2 nætter i april 2024
Svar fra Front Desk den 22. maj 2024
Hello Hari,We can't say enough how much we appreciate your review.Thank you for taking the time and we hope we see you again soon!

8/10 Udmærket

KIMBERLY

Overnattede 1 nat i april 2024
Svar fra Front Desk den 18. maj 2024
Hello Kimberly,We are so appreciative of your wonderful review! Thrilled to see you enjoyed your time with us.Come back again soon!Thanks,

10/10 Fremragende

Peter, Burlington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 29. apr. 2024
Hello Peter,We appreciate your wonderful reservation and we hope you come back again soon!Thank you,

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean. Staff, especially the late afternoon and evening staff were very cordial and helpful.
Overnattede 4 nætter i april 2024
Svar fra Front Desk den 29. apr. 2024
Hello Mark,We are so glad that our staff made such a excellent impression upon you. Its really my favourite part about the hotel. Everyone is so helpful and cheerful it's wonderful to come into work.Hope we see you again soon!Thanks,

8/10 Udmærket

John Bruce

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean unit, good service. Recommended.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 29. apr. 2024
Hello Mr. Patton,We appreciate your wonderful review and thank you for recommending us to others.We hope we see you again soon!Thank you,

6/10 Okay

Hillary

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Front Desk den 23. apr. 2024
Hello Hillary,We want to thank you for your review, we do hope you will come and visit us again soon!Thanks,

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was friendly.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 23. apr. 2024
Hello Kelly,We appreciate your incredible review, we hope you will come and see us again soon!Thanks,

10/10 Fremragende

Rhonda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very nice.pool was great hottub was nice and hot. Breakfast was very good.
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 23. apr. 2024
Hello Rhonda,We are really glad to hear that you enjoyed complimentary breakfast and all of our amenities. We do hope you will come and see us again soon!Thanks,

6/10 Okay

Catherine

We stayed Wed to Monday morning. Our room (226) had a handicapped shower. There was mold or what looks like mold at the corners on the floor. We did not use the shower until Saturday. However there was a constant wet spot around the drain. It was only after a few days did we see water dripping from one of the shower heads...it may be traveling down from the upper floor. There were 3 hockey teams of young people in the building and they had rented out 20 rooms. Knowing that we were there for 5 nights the desk should have put us on the top floor at the end of the building to minimize the noise quality generated by these kids. ON Friday night 12 young men, all about 16 yrs old, standing outside our door were talking to their friend in the room across ours,...I had to ask them to take the party elsewhere. They were seeing to their friend who had broken his collarbone and they were singing happy birthday.....at 22:45 these boys finally left just after 23:00 hrs, but I had to pull my "respect your elders" speech before they would all together leave. There was a little bit of attitude there. I did not see any parents around. When we left Monday morning, the front desk said all they can do is inform the parents, about any behavior.....we did not complain BUT I WOULD recommend that parents be told each visit to supervise more closely as not to disturb other paying clients.
Overnattede 5 nætter i april 2024
Svar fra Front Desk den 17. apr. 2024
Hello Ms. Worth,We appreciate your candor and will be sending our maintenance department to 226 for re-caulking our shower. We do occasionally have teams within our hotel. I can tell you that each team room signs a waiver when they enter regarding behaviour and quiet hours. I'm so sorry that they kept you awake. In the future please contact front desk regarding any noise issues. Our desk is manned 24 hours and our highly capable staff are always available to help with any issues.We do hope you will give us another chance to impress you in the future.Thank you,

8/10 Udmærket

Peggy

Synes godt om: Overnatningsstedets tilstand og faciliteter
Check in was slow. Overall, was great property.!!
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 17. apr. 2024
Hello Ms. Mcgregor,We are glad to see that you enjoyed your stay. We appreciate the kind words regarding our property.We apologize for the slow check in service. Harmony is one of our newest members of staff and she is still working on her skills.We hope we see you again soon!Thanks,

8/10 Udmærket

Cheryl

Overnattede 1 nat i april 2024
Svar fra Front Desk den 6. maj 2024
Hello Cheryl,We appreciate your incredible review, we hope you come and see us again soon!Thanks,

2/10 Forfærdeligt

Wendy

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Said it was non smoking and it smelled of smoke and it was concentrated in the bathroom. Had to keep the window open. Terrible smell for a non smoker
Overnattede 5 nætter i april 2024
Svar fra Front Desk den 15. apr. 2024
Hello Wendy,We are so sorry, we are a non-smoking hotel. You stayed with us for several nights and I do wish you had brought this to the attention of front desk. We would have gotten you a more appropriate room. I have since taken down the room number and we will be setting it out of service so we can get it cleared out.Thank you for bringing it to our attention.We do hope you will give us another chance to impress you in the future.Thank you,

8/10 Udmærket

melody

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk very pleasant and fast
Overnattede 1 nat i april 2024
Svar fra Front Desk den 15. apr. 2024
Hello Melody,We are so glad to hear that you enjoyed your stay! Our staff are my absolute favourite part of our hotel. They all go above and beyond.Hope we see you again soon!Thanks,

8/10 Udmærket

Seung Hwan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 15. apr. 2024
Hello Seung,We are so glad to see you enjoyed your stay, we hope we see you again soon!Thanks,

8/10 Udmærket

zain

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked my stay at the western plus. The staff was very nice and friendly. The room was clean and comfortable. The pool was clean and warm. The breakfast was very nice as well lot of breakfast items such as bread, mini croissants, bagel, eggs, sausage, home fried potatoes, Greek yogurt, and I really like the idea of making your own waffle. Overall for a 2 star hotel. I would rate it as 8.5 / 10. Until next time western plus!!
Overnattede 1 nat i april 2024
Svar fra Front Desk den 15. apr. 2024
Hello Zain,We can't thank you enough for your incredible review! Our staff are really the most amazing part of the hotel. But we are happy to provide breakfast with a plethora of options and the pool for relaxing.We hope we see you again soon!Thanks,

10/10 Fremragende

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 10. apr. 2024
Hello Joel,Thank you for your incredible review, we appreciate you taking the time to let us know.We hope we see you again soon!Thanks,

8/10 Udmærket

Wendy

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was close to where I had to work
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 10. apr. 2024
Hello Wendy,We are so glad to hear you enjoyed your stay, it's always nice when it's conveniently located.Hope we see you again soon!Thanks,

8/10 Udmærket

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 10. apr. 2024
Hello Dennis,Thank you for your incredible review, we appreciate you taking the time to let us know.We hope we see you again soon!Thanks,

8/10 Udmærket

Subramanian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice. There was squeaking noise in bathroom fan which can be repaired.
Overnattede 3 nætter i marts 2024
Svar fra Front Desk den 3. apr. 2024
Hello Subramanian,We appreciate your wonderful review. We will also get maintenance to take a look at the bathroom fan right away. Thank you for making us aware.We hope we see you again soon!Thanks,

10/10 Fremragende

Jeff

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs a no slip shower mat
Overnattede 3 nætter i marts 2024
Svar fra Front Desk den 28. mar. 2024
Hello Jeff,We appreciate your review and are so glad you enjoyed your stay with us. We are getting renovated in the new year and will be adding shower mats!We hope you stay with us again soon!Thanks,

8/10 Udmærket

Kendra, Kapuskasing

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very quiet when I stayed. Easy access to 403
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 28. mar. 2024
Hello Kendra,We are thrilled you enjoyed your stay with us! We pride ourselves on being a quiet hotel even though with the easy access to the highway.We do hope you will stay with us again soon!Thanks,

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, great service, great price!
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 28. mar. 2024
Hello Victor,We so appreciate your review, thank you for taking the time. We are proud of our great services and great prices!We do hope you will stay with us again soon!Thanks,

4/10 Dårligt

Elizabeth

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
There was a very noisy team of girls that were so loud we were unable to use the pool area then kept us awake at night. Staff were not effective in responding to noise issue. I was there the night before a running race and this contributed to very poor race day. Also breakfast area is NOT safe for food allergies. Foods are allowed to mix haphazardly.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 25. mar. 2024
Hello Ms. Layton,We apologize for the issues you incurred during your stay. We appreciate you letting us know we will be retraining staff on techniques to keep noise down so all the guests can enjoy a good nights sleep. We do hope you will give us another opportunity to impress you in the future.Thank you,

6/10 Okay

murray

Rejste med familie
Hotel is old and plain jane type
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 25. mar. 2024
Hello Mr. Murray,I have good news, we are getting renovated this year. We are very excited to begin so our guests can have a more unique experience when staying with us.Thank you,

10/10 Fremragende

Kim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, comfortable beds, clean and friendly staff
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 25. mar. 2024
Hello Kim,We are so glad to see you enjoyed your stay with us. We are always hearing wonderful things about our beds. Our staff are what we are really know for and we are so proud of them and all the effort they put in to put our guests at ease.Thanks,

8/10 Udmærket

Shelley

I liked the facilities and the staff and would definitely stay there again.
Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 25. mar. 2024
Hello Shelley,We are so glad that you enjoy our hotel and that you would love to stay with us again. We would love to see you back!Thanks,

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean, bed comfortable, staff friendly, it was a pleasant stay.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 25. mar. 2024
Hi Patricia,We are so very glad to hear that you enjoyed your stay with us. Our staff are the reason we have so many people coming back again and again!Hope we see you soon.Thanks,