Dear Hanan Fahed, thank you very much for your great feedback. We are glad that you enjoyed your stay with us and we hope to welcome you back with us soon. Best regards, Inga Kahle (Director of Sales, Holiday Inn Hamburg)

Lieber Khaled, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr darüber, dass Sie sich bei uns wohl gefühlt haben. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Hamburg, Inga Kahle (Director of Sales, Holiday Inn Hamburg)

Lieber Gast, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr darüber, dass Sie sich bei uns wohl gefühlt haben. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Hamburg, Inga Kahle (Director of Sales, Holiday Inn Hamburg)

Liebe Louise, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr darüber, dass Sie sich bei uns wohl gefühlt haben. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Hamburg, Inga Kahle (Director of Sales, Holiday Inn Hamburg)

Dear guest, thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsChristopher NicodemouFront Office Senior Shiftleader

Dear guest, thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsChristopher NicodemouFront Office Senior Shiftleader

Dear guest, thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsChristopher Nicodemou(Front Office Shiftleader)

Dear Janie,thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsNadja Wagner(Guest Relations)

Dear Jorgen,thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsNadja Wagner(Guest Relations)

Lieber Daniel,vielen Dank für Ihre Rückmeldung. Es freut uns, dass wir Sie in unserem Hause begrüßen durften.Viele Grüße aus Hamburg,Nadja Wagner(Guest Relations)

Lieber Casper,vielen Dank für Ihre Rückmeldung. Es freut uns, dass wir Sie in unserem Hause begrüßen durften.Viele Grüße aus Hamburg,Nadja Wagner(Guest Relations)

Dear guest,thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. However we regret that we could not fully convince you of our services, please be assured that we will speak to our housekeeping departement about your comments.Best regardsNadja Wagner(Guest Relations)

Hello Pia,Thank you for taking the time to write a review. We're glad you enjoyed the most important meal of the day. Well-fortified, Hamburg can be discovered even better.Please visit us again soon.Best regards from the Holiday Inn Hamburg,Nadja Wagner (Guest Relations)

Liebe Mona,Lieber Gast, vielen Dank für Ihre Rückmeldung. Es freut uns, dass es Ihnen bei uns an den Elbbrücken gefallen hat und wir zu einem gelungenen Hamburg-Besuch beitragen durften. Gehen Sie auch bei Ihrem nächsten Hamburg Besuch bei uns an der Norderelbe vor Anker – wir freuen uns auf Sie! Viele Grüße aus Hamburg, Nadja Wagner (Guest Relations)

Dear guest, thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsNadja Wagner(Guest Relations)

Dear Fajer,thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsNadja Wagner(Guest Relations)

Dear mogens,thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regardsNadja Wagner(Guest Relations)

Lieber Torben,vielen Dank für Ihre Rückmeldung. Es freut uns, dass wir Sie in unserem Hause begrüßen durften.Viele Grüße aus Hamburg,Nadja Wagner(Guest Relations)

Liebe Kristine, vielen Dank für Ihren Aufenthalt bei uns und das damit verbundene Feedback. Schade, dass wir Ihre Erwartungen nicht in allen Punkten treffen konnten. Gerne hätten wir erfahren, was genau Ihnen während Ihres Besuchs bei uns nicht zugesagt hat, damit wir zukünftig an diesen Punkten arbeiten könnten. Es wäre uns eine Freude, Sie bald einmal wieder als unseren Gast in Empfang nehmen zu dürfen. Viele Grüße Nadja Wagner (Guest relations)

Lieber Benjamin, vielen Dank für Ihre Rückmeldung. Es freut uns, dass es Ihnen bei uns an den Elbbrücken gefallen hat und wir zu einem gelungenen Hamburg-Besuch beitragen durften. Gehen Sie auch bei Ihrem nächsten Hamburg Besuch bei uns an der Norderelbe vor Anker – wir freuen uns auf Sie! Viele Grüße aus Hamburg, Nadja Wagner (Guest Relations)

Lieber Nick, vielen Dank für Ihre Rückmeldung. Es freut uns, dass es Ihnen bei uns an den Elbbrücken gefallen hat und wir zu einem gelungenen Hamburg-Besuch beitragen durften. Gehen Sie auch bei Ihrem nächsten Hamburg Besuch bei uns an der Norderelbe vor Anker – wir freuen uns auf Sie! Viele Grüße aus Hamburg, Nadja Wagner (Guest Relations)

Dear guest, thank you for your feedback. We are happy that we could welcome you here at Holiday Inn Hamburg. Best regards Nadja Wagner (Guest Relations)

Liebe Camilla, vielen Dank für Ihre Bewertung. Gerne hätten wir Details zu möglichen Kritikpunkten erfahren, denn nur mit Ihrer Hilfe können wir unser Angebot und unseren Service stetig optimieren. Herzliche Grüße Nadja Wagner (Guest Relations)

Dear Erik, Thanks a lot for choosing to stay in our hotel and for sharing your feedback with us. We are glad to read that you were generally happy during your stay. However, we are sorry to read that you felt as our parking and breakfast are overpriced. The price for our parking spots are market conform and similar to other car parks in Hamburg. We would also like to offer our guests excellent gastronomic quality - but this can only be realized at a reasonable price. We hope that we will be able to welcome you once again in the future. Best regards from Hamburg Nadja Wagner (Guest Relations)

Dear guest, many thanks for taking the time for a review. We regret that we could not convince your during your stay with us. We are even more sorry you did not feel comfortable due to the corona measures. As you have already mentioned, our pool, sauna and fitness area unfortunately have to remain closed due to legal requirements. Also due to legal regulations, we are currently dispensing with the coffee and tea station in the rooms as well as the cleaning of the room during the stay. Of course, we will be happy to change the linen or dispose of the rubbish on request. On explicit request, we will of course also carry out cleaning during your stay. Due to the legal regulations we are also currently not allowed to offer a breakfast buffet in Hamburg, so we serve our guests breakfast at the table. We ask for your understanding that we cannot reduce the price for breakfast, as the personnel costs are many times higher than for a breakfast buffet. The current situation is also a challenge for us and we are working hard to adapt and optimize processes and procedures. Your feedback is very helpful and will be discussed in detail internally in order to further improve. We hope to be able to welcome you again despite the inconvenience. Best regards, Julia Stendel (Guest Relations)

Dear guest, thank you for your review. We regret that we could not meet your expectations during your stay. Please take our apology for the inconvenience regarding your room bookings. We will discuss your feedback internally to optimize our service and offer. Nevertheless, we hope that you give us the chance to welcome you back again in the future. Kind regards, Julia Stendel (Guest Relations)

Dear guest, many thanks for your review. We are sorry that we could not meet your expectations during your stay. Please be assured that we attach great importance to perfect hygiene. We would like to apologize for the misunderstanding about the prices in our underground car park. The regular price is 20 € per day. In addition to our underground car park with 220 parking spaces, there are about 60 free parking spaces available around the hotel building. These can be used by our guests according to availability. We hope to welcome you again in the future and to be able to convince you of our quality. Best regards, Julia Stendel (Guest Relations)

Dear guest, many thanks for your review. We would have liked to hear any details about possible points of criticism since it is only through our guests feedback that we can constantly optimize our service and facilities. Nevertheless, we hope to welcome you back again in the future. Kind regards, Julia Stendel (Guest Relations)

Dear Niels, thank you for taking the time for a review. First of all we are glad you enjoyed most of our facilities and services and especially our high-quality breakfast. It is sad to see that our service at the front office during your check-in as well as our wellness are did not meet your expectations. Your feedback ist very important to us so we will forward it to the responsible departments and use it for further optimization. Nevertheless, we hope to welcome you again at our hotel during your next stay in Hamburg. Kind regards, Julia Stendel (Guest Relations)

Dear guest, thank you for taking the time for writing a review. Unfortunately we could not convince you in every aspect of our hotel and our services. We regret that we were fully booked during your stay and that therefore we were not able to change your room. We want to assure you that we take your feedback seriously and want to apologize for the inconveniences you have had due to this. We would be delighted to have you back as our guest in the near future to prove better service. Kind regards,

Dear Katharina, thank you for taking the time for writing a review. We are delighted that you had a pleasant stay in Hamburg and that you enjoyed our good service and the reasonable price. We already look forward to seeing you again in the near future. Kind regards,

Dear Eva, thank you for your feedback. We are pleased to hear that you had a good time with us and that we contributed to a pleasant Hamburg getaway. We would be delighted to welcome you back as our guest in the near future. Kind regards,

Dear Kim, thank you for your honest feedback. Unfortunately we could not convince you with our friendly service and our gastronomic offer in the restaurant. Please be assured that your experience does not correspond to our standard and that we will discuss your feedback internally to improve the guest experience. Please do not hesitate to inform our service staff whenever you do not enjoy the food. This way we can find a solution for the problem and offer you something different. We want to apologize for the inconvenience you have had. We would be happy to welcome you back as our guest in the near future. Kind regards,

Dear Jesper, thank you very much for your feedback. We are glad, that you started the day with our rich breakfast and that you enjoyed our restaurant. It would be our pleasure to welcome you again as our guest. Best regards,

Dear guest, thank you very much for taking the time for writing a review. We are delighted that you enjoyed your stay with us and that we could contribute to a pleasant Hamburg getaway. We already look forward to seeing you again in the near future. Warm regards,

Dear Klaus, thank you very much for taking the time for writing a review. We are delighted that you enjoyed your stay with us and that we could contribute to a pleasant Hamburg getaway. We already look forward to seeing you again in the near future. Warm regards,