Hoteller nær Hainan Museum

"Perfect location"

"I was extremely disappointed with my recent hotel experience, as I felt completely deceived by the use of the name "Courtyard by Marriott" in the advertising. The name led me to believe I was booking a stay at a full-service Marriott property with the standards and quality typically associated with the brand. Instead, what I arrived to was a hotel that fell far below those expectations—both in terms of service and facilities. This kind of branding is deeply misleading. While technically...

"Good location, in a smallish centre off a main highway. Lots of food places, convenience store etc. very nearby. Can use phone to translate l. Staff at the hotel very helpful."

"Arrived at 9.15pm after 36 hours travel and no bars, restaurants or room service available. Ended up buying stuff from a 7/11. Very disappointing."

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"Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the...

"Justin 服务周到服务特别好，特别关心旅客"

"Great hotel, location, staff and food"

"Fantastic stay. Thank you!"

"早餐以中小型酒店來說算不錯，cold cuts 沒選擇，沒有 breakfast tea bags 及中國茶包。但 餐廳的 強哥很好，很貼心也勤快醒目。個別的大堂服務員就不是很 helpful, 不懂英文，就算用普通話提問也說不知道，幸好不是每一位服務員都是如此待客，只是有一兩位。因我們連續住了四晚，遇上不同的職員罷了，所以有比較！酒店周邊沒有可以逛的地方，出酒店門口是大馬路，小綿羊很多，人車爭路，不宜出外散步。客房不錯，隔音也不錯，早上不會被開門聲弄醒，但房間沒有夜燈。"

"Great hotel near airport. Note staff unfortunately don’t speak any English "

"International island but very few staff spoke any English. No internet access or WhatsApp connection. The hotel.com messages to the hotel from me, were unavailable to see when on site. Difficult to communicate to staff apart from phone translator!"

"Best value for money with high quality rooms and service. Even with my short stay I enjoyed the time in this hotel I highly recommend this hotel for all visitors to Haikou."