Hotel i Haijima, Akishima

"Our stay was okay We were there in 4 days and room was never maked up. The location was fine "

"Hotel i super stand og 500m til toget, som gør man meget nemt kan komme omkring. Dertil rigtig fin afstand til Shinjuku centrum med gode restauranter, shopping mv. I underetagen desuden direkte adgang til 7/11 som har åben 24/7. I forhallen fri adgang til alle former for produkter til personlig pleje. Kan klart anbefales! "

"Den ekstra sengvar meget hård"

"Super dejligt hotel i roligt område "

"Man kommer nemt til hotellet med limousine bussen fra lufthavnen. Bussen køre fra dør til dør. Hotellet ligger ca. ti min. gang fra den store togstation hvorfra man let kommer rundt i byen. Værelset var fint. Manglede dog et sted at gøre af vores tøj. Stor morgenbuffet med masser af japanske retter og god udsigt. God/høj service alle steder. På vej til stationen er der mange restauranter. Vil klart anbefale."

"First impression was alright until we opened the door to the washing area and bathroom. The smell of mould was overwhelming. Shortly after, we noticed two lines of badly smelling and sticky spots on the floor by the couch. The spots could be removed though. We went to the reception to tell then about the mould smell, but they couldn't do anything about it. After we had baths the next morning, the mould smell got worse. They did an extra cleaning of the bathroom, but it didn't help at all. Two of us woke up with bad headaches, one with symptomes like a cold and one with irritated eyes. We contacted hotels.com, and they did a lot to help us, but the hotel wouldn't grant us any refunds. Mould is not healthy for anyone, so we decided to find another hotel for the remaining nights, which cost us a whole lot of extra money. Some hours after we've left, the symptoms were gone, so it was worth it. "