Udendørsområde

Anmeldelser af Hampton Inn Hadley-Amherst Area

2.5 out of 5
Hampton Inn Hadley-Amherst Area
24 Bay Rd, Hadley, MA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 458 af i alt 798 anmeldelser" "
Bedømmelse på 8 − Udmærket. 257 af i alt 798 anmeldelser" "
Bedømmelse på 6 − Okay. 53 af i alt 798 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 798 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 798 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice. Needs better sound proofing
Overnattede 2 nætter i april 2024
Svar fra David den 3. maj 2024
Hello Ian,Thank you for staying with us. We are glad that you enjoyed your stay. We will take your feedback about noise levels under consideration as we plan our upcoming property renovation.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
G
Overnattede 1 nat i maj 2024
Svar fra David den 3. maj 2024
Hello John,Thank you for taking the time to rate your experience at our hotel. We hope to see you again soon!

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean!
Overnattede 1 nat i april 2024
Svar fra David den 27. apr. 2024
Hey Jennifer,Thank you for acknowledging how hard our housekeeping team works to ensure that our hotel is clean and inviting at all times. We appreciate you choosing to stay with us and hope to see you again soon!

8/10 Udmærket

Jennifer

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Property was a little dated.
Overnattede 1 nat i april 2024
Svar fra David den 21. apr. 2024
Hello Jennifer,Thank you for staying with us. We appreciate you taking the time to provide us with your feedback. We hope to host you again soon!

10/10 Fremragende

Paul

Overnattede 2 nætter i april 2024

8/10 Udmærket

Dr. Janet

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Very friendly staff
Overnattede 1 nat i april 2024
Svar fra David den 13. apr. 2024
It's so nice to hear that our staff made you feel welcome during your stay! We look forward to welcoming you back the next time you are in our area!

10/10 Fremragende

Debbie

Synes godt om: Rengøring
Very clean and woman who was at the front desk and check us in was great!
Overnattede 1 nat i april 2024
Svar fra David den 13. apr. 2024
Thank you for shouting out the great service you received when checking-in. Our front desk staff works hard to provide a smooth and friendly check-in experience for all of our guests, and it is always nice when that hard work is appreciated! Our housekeeping staff also appreciates being acknowledged for all of their work keeping our hotel clean.

10/10 Fremragende

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lots of amenities on the ground level.
Overnattede 1 nat i marts 2024
Svar fra David den 31. mar. 2024
Hannah,Thank you for highlighting our diverse offering of hotel amenities. Many of our guests appreciate our fitness center, heated pool, treat shop, and business center which are all on the 1st floor. Finally, we offer a hot breakfast buffet every morning from 6-10am. We appreciate that you chose to stay with us and hope you will come back to enjoy our hotel amenities someday soon!

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were very helpful and personable. Room was clean and smelled nice and bed was comfortable. Bathroom was well stocked with pump products (body wash, shampoo, etc) instead of tiny wasteful plastic bottles WELL DONE!
Overnattede 1 nat i marts 2024
Svar fra David den 31. mar. 2024
Jennifer,Thank you for taking the time to provide a detailed review of your stay! Our friendly staff and clean, comfortable rooms are a point of pride for us and are often highlighted by our guests. We recently switched to pump bathroom amenities in larger containers in order to better meet our Hilton sustainability goals. We are gratified to hear that you have noticed and appreciate this change!

10/10 Fremragende

Nazanin, Happy Valley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is great. Bed and pillows are comfy. Has all you need and breakfast in the morning!
Overnattede 1 nat i marts 2024
Svar fra David den 26. mar. 2024
We are so glad that you appreciated our comfortable bedding and hot breakfast buffet! Our staff try to make every guest feel welcome and it is good to know that we succeeded during your stay. We hope to host you again sometime!

10/10 Fremragende

Valarie, TORONTO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was my first time staying at this hotel and it’s definitely won’t be my last. I was quite impressed with the ease of check in and the friendliness of the staff.
Overnattede 2 nætter i marts 2024
Svar fra David den 31. mar. 2024
Valarie,It's wonderful to hear that your first stay with us left such a good impression! Our staff strive to make all of our guests feel welcome and appreciated. We appreciate you taking the time to leave a thoughtful review and hope to see you again soon!

10/10 Fremragende

Santiago

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Faciliteter
Excellent
Overnattede 1 nat i marts 2024
Svar fra David den 31. mar. 2024
Santiago,Thank you for reviewing your stay at our hotel. We are happy that you had a good experience and hope to see you again soon!

10/10 Fremragende

GARY, Antioch

Overnattede 1 nat i marts 2024
Svar fra David den 25. mar. 2024
It is good to hear that our hotel met your expectations. Please visit us again soon!

8/10 Udmærket

Sean

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, only thing was the cabinet door was broken that had the mini fridge, the hinge came off.
Overnattede 1 nat i februar 2024
Svar fra David den 25. feb. 2024
Thank you for taking the time to review your stay with us. We are sorry that the cabinet door was damaged. Our staff inspects the room between each stay but sometimes things are missed. We are glad that other than the issue with the cabinet you seem to have appreciated your time with us.

10/10 Fremragende

Jodi, Meriden

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing, everyone went above and beyond to assist and it was a great stay. We will be back again
Overnattede 1 nat i februar 2024
Svar fra David den 10. feb. 2024
It is good to know that our staff continue to demonstrate their exceptional guest service skills! We want all of our guests to feel welcome and try to go above and beyond to provide memorable experiences. We look forward to hosting you again!

10/10 Fremragende

jules

Overnattede 1 nat i februar 2024
Svar fra David den 10. feb. 2024
Thank you for taking the time to provide feedback on your stay. It is always gratifying to hear that we were able to provide a great experience to our guests. We hope to see you again sometime!

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a great day. We would stay there again.
Overnattede 1 nat i februar 2024
Svar fra David den 10. feb. 2024
It is always gratifying to hear that we were able to provide a great experience to our guests. Thank you for staying with us. We hope to have the opportunity to serve you again!

10/10 Fremragende

Patricia

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just nice, clean, decent sized room, good breakfast. Happy.
Overnattede 1 nat i januar 2024
Svar fra David den 28. jan. 2024
Thank you for taking the time to provide a detailed review of your time with us. Many of our guests enjoy our hot breakfast buffet and clean rooms, and it is good to know that you appreciated it as well. We hope you will consider staying with us again!

8/10 Udmærket

Carla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All was fine!
Overnattede 1 nat i januar 2024
Svar fra David den 27. jan. 2024
We are glad that you enjoyed your time with us! We hope to have the opportunity to host your again the next time you are in Western Massachusetts!

10/10 Fremragende

JOHN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra David den 26. jan. 2024
Thank you for providing feedback on your time at our hotel!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra David den 26. jan. 2024
Thank you for providing feedback on your time at our hotel!

10/10 Fremragende

Alex

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall, pretty good.
This property is perfectly fine for the price. The staff was very helpful! The rooms themselves seem to have been recently updated. Our shower wasn't very powerful or hot.
Overnattede 1 nat i januar 2024
Svar fra David den 16. jan. 2024
It is good to hear that you enjoyed your stay with us. We appreciate you taking the time to provide thoughtful and constructive feedback which we will use to improve the service that we offer future guests.

10/10 Fremragende

Jeong-Yeol

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra David den 16. jan. 2024
Thank you for taking the time to review your time at our hotel. Your feedback enables us to continuously refine our practices to better meet guest's needs.

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely site, great staff and a reasonable price. We had a great stay!
Overnattede 1 nat i januar 2024
Svar fra David den 15. jan. 2024
It is good to hear that you enjoyed your stay with us. Our welcoming staff and pleasant hotel amenities do provide a great value for all of our guests!

4/10 Dårligt

jess

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. Really outdated hotel. Rooms serious lack lighting
Svar fra David den 15. jan. 2024
Thank you for acknowledging our friendly and welcoming staff. We are sorry that our facility did not meet your expectations. We will take your feedback about the room lighting into consideration as we plan our hotel's remodel.

8/10 Udmærket

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra David den 10. feb. 2024
Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!

8/10 Udmærket

Stephen

Overnattede 1 nat i december 2023
Svar fra David den 26. jan. 2024
Thank you for providing feedback on your time at our hotel!

8/10 Udmærket

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra David den 31. dec. 2023
Thank you for reviewing our hotel! We carefully track the feedback that guests provide us as we strive to maintain and even improve the quality of our hotel and its amenities.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect for out-of-town family over the holidays
Our family member stayed here for a week over Christmas holidays. The staff was so friendly, breakfast was satisfying and the room was clean, quiet and comfortable. The location was close to our home so we were only minutes away for gathering together. Just perfect all around!
Overnattede 6 nætter i december 2023
Svar fra David den 29. dec. 2023
Thank you for providing feedback on your family member's time at our hotel. Our staff works hard to make sure our guests feel welcome while providing clean and comfortable rooms. It is always nice to hear that their work is appreciated! We wish you and your family a Happy New Year!

10/10 Fremragende

Christina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was very clean with great amenities. Breakfast offered a variety of choices.
Overnattede 1 nat i december 2023
Svar fra David den 29. dec. 2023
We are happy to hear that you enjoyed our hot breakfast buffet and other hotel amenities. Thank you for staying with us, we hope to host you again!

10/10 Fremragende

Eunhye

Overnattede 2 nætter i december 2023
Svar fra David den 29. dec. 2023
Thank you for taking the time to review your stay with us!

8/10 Udmærket

Hector F Zayas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i december 2023
Svar fra David den 29. dec. 2023
Thank you for taking the time to review your stay with us!

8/10 Udmærket

Trent

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, nice and close to Northampton. We would stay again.
Overnattede 2 nætter i december 2023
Svar fra David den 18. dec. 2023
Thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay. We are indeed very close to Northampton, less than a 5 minute drive from downtown. We hope to have the opportunity to serve you again!

10/10 Fremragende

Janet

Overnattede 1 nat i december 2023
Svar fra David den 16. dec. 2023
Thank you for reviewing your stay with us. We hope to host you again some time!

8/10 Udmærket

Kimberly

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra David den 10. feb. 2024
Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!

10/10 Fremragende

Jules

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra David den 14. dec. 2023
We are happy to hear that you enjoyed your stay with us! We hope to have the opportunity to host you again!

8/10 Udmærket

collen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra David den 14. dec. 2023
Thank you for taking the time to review your stay at our hotel. We hope to apply your feedback to ensure that future guests have a positive experience with us.

10/10 Fremragende

Robert, Norwood

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra David den 7. dec. 2023
Thank you for taking the time to review your stay with us. We use guest feedback to improve the quality of the services we provide.

10/10 Fremragende

lisandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location. Ease of checking in and checking out. The whirlpool makes it!
Overnattede 1 nat i november 2023
Svar fra David den 14. dec. 2023
We are so glad that you enjoyed your stay with us! Many guests have enjoyed the unique experience provided by our whirlpool tub rooms. We hope to see you again soon!

2/10 Forfærdeligt

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Roomed on first floor, woken up middle of the night by continuous noise coming from the morning breakfast prep. Relocated to another room with Luke warm water and bad water pressure
Overnattede 1 nat i november 2023
Svar fra David den 14. dec. 2023
We are sorry about the negative experience that you had with us. We will have our maintenance team look into the water temperature and pressue issues that you described.

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and staff were very nice. Comfy beds. Furniture had wear and tear . Would come back.
Overnattede 1 nat i november 2023
Svar fra David den 7. dec. 2023
We are glad that you enjoyed your stay at our hotel. Our staff strives to make all of our guests feel welcome and provide a clean stay. We hope to have the opportunity to host you again!

10/10 Fremragende

Marilyn, northampton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sparkling clean
Overnattede 2 nætter i november 2023
Svar fra David den 25. nov. 2023
Thank you for taking the time to provide feedback on your recent stay with us. Our housekeeping team works hard to make sure that both our guest rooms and common areas are thoroughly cleaned every day. We are glad to hear that you enjoyed your stay with us!

2/10 Forfærdeligt

John

Rejste med partner
A tired property with inept help and no service….avoid.
Overnattede 2 nætter i november 2023
Svar fra David den 24. nov. 2023
We are sorry to hear that our property and services did not meet your expectations. Feel free to reach out to our front desk if you feel comfortable providing more details about your stay so that we can make sure we address your complaints.

10/10 Fremragende

Richard

Overnattede 1 nat i november 2023
Svar fra David den 23. nov. 2023
Thank you for taking the time to provide feedback on your stay with us! We will apply your feedback to improve our hotel's operation. We hope to have the opportunity to host you again some time.

10/10 Fremragende

Denise

Overnattede 10 nætter i november 2023
Svar fra David den 13. dec. 2023
Thank you for taking the time to review your stay at our hotel. Your feedback helps us improve the quality of service that we provide our guests.

8/10 Udmærket

Heather W

Overnattede 2 nætter i november 2023
Svar fra David den 14. dec. 2023
Thank you for staying with us! We hope to use your feedback to maintain and improve our Hampton Inn standards.

8/10 Udmærket

Wanuza

Overnattede 1 nat i november 2023
Svar fra David den 19. nov. 2023
Thank you for taking the time to review your stay with us! Your feedback allows us to improve the quality of the service we provide our guests!

10/10 Fremragende

Paul

Overnattede 2 nætter i november 2023
Svar fra David den 19. nov. 2023
Thank you for taking the time to review your stay with us! Your feedback allows us to improve the quality of the service we provide our guests!

10/10 Fremragende

Ronald

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A perfect stay
I had a lovely two night stay. The room and amenities were great and more than expected.
Overnattede 2 nætter i november 2023
Svar fra David den 19. nov. 2023
We are so happy to hear that our hotel surpassed your expectations! Guests are often pleased with our combination of an indoor pool, fitness center, and complimentary hot breakfast buffet. We hope to have the oppertunity to host you again.

10/10 Fremragende

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean rooms, excellent breakfast
Overnattede 2 nætter i november 2023
Svar fra David den 19. nov. 2023
Both our housekeeping and breakfast team members work hard to provide memorable stays at our hotel. Thank you for acknowledging their hard work!