Hoteller nær Hackley Bay

"Where to begin. The staff were all super friendly and polite and the lifts work quickly, I think thats about where the good points end. The hotel is utterly falling apart. The main reception is relatively well maintained and clean looking, the other attached reception is abandoned, falling apart, the bar and resturaunt is closed and abandoned, the main door doesn't work, missing carpets with exposed rotting ply-wood on the floor and walls with random bits of rubbish and broke furniture spread...

"Staff were friendly and helpful. Couldn't do enough for us. Breakfast was not my favourite meal, overcooked egg and bacon. But next day requested it to be cooked how we like it, and they did. Parking was excellent and the rooms were very clean. The Wall lights by the bed need attention, bulbs not working. Was not worth askin g for them to be replaced at the time."

"Super venligt personale og god mad. Hotellet er lidt slidt"

"I spent five days at the lodge. The staff is excellent. Most have been working at the lodge for 20+ years. The room was clean, the bed was comfortable, and bathroom was small but functional. I appreciated being able to open the windows at night for fresh air. The pub is first rate. I strongly suggest having breakfast there. They have a selection of yogurts and cereal but the star of the show are the freshly made hot meals. I had eggs with toast and bacon each morning. Each plate is...

"Rummet var der ikke noget at udsætte på. God seng, ingen larm, rent badeværelse. Men den medfølgende restaurant virkede ikke ordentlig rengjort. Bordene var klistrede - og selvom vi bad dem om at tørre dem af, forblev de klistrede. "

"Booked a twin and double room. Rooms clean and well appointed with a communal kitchen area for use by guests. Did not use breakfast service as we left in the morning before the hotel staff had arrived. Only small complaint was that the staff were unable to open the connecting door between the 2 rooms which would have made things a lot easier. "

"Absolutely fantastic stay, from the warm and friendly atmosphere to the beautiful rooms to the wonderful food! THE place to stay when exploring Aberdeenshire."

"Nice, good sized room. Evening meal was good and breakfast was more than sufficient. Staff were helpful."

"Purchased through Expedia. My wife's father passed away and they would not reply to any of our messages and Expedia would not help with a credit or refund. Even with a death in the family. We never made it to our vacation. Sad that no one cared enough to get back to us in such a terrible family moment."

"Great accommodation and location. "