Hoteller nær Gunung Payung

"Dejligt hotel, men for dårligt, at vi skulle vente 2 timer på et værelse, på et hotel med 500 værelser."

"Lidt nedslidt badeværelse. Poolen kunne trænger til at blive renset grøn alge i kanterne. Personalet meget venlige."

"Fantastic hotel, good check-in, good service, good food, delicious pool, good fitness, nice staff and a nice clean beach with good opportunities for walks along the beach. We did have two unfortunate experiences, but they were handled very professionally. The first was that there was actually surprisingly dirty behind the bed. It wasn't something you could see immediately, but since I suffer from dust allergies it hit you very hard the first night. The staff took it very seriously and they came 3-4 men and took the whole bed apart and cleaned behind the bed. The second problem we had was that an AC pipe burst in the room above us, so there was water in our entire room including in my wife's suitcase and in all her clothes. The staff again took the problem seriously and all my wife's clothes were cleaned at the hotel's expense, we got a new room, and were compensated very fairly. Many thanks to Wenten who handled the problem very professionally. This is a hotel we will come back to."

"Great beach."

"We loved staying at Hilton! Especially with our little one, they were so sweet and even gave us extra baby friendly foods for breakfast. The hotel area was excellent and had everything we needed. Would love to go here again! "