Hoteller nær Grout Bay-området til frokost i det grønne

"Everything was fine,my kids really enjoyed the playground the only thing that was bothering me was the fridge not working properly my drinks and milk were warm. The cabin was clean and it had everything we needed to make a meal. My family wants to go back next year."

"The staff was very nice but both the shower and the bathroom didn't drain. not a good stay."

"Great location ! "

"The hotel is nice and clean. Great location near the lake. Very quiet and cozy. The coffee was good. Overall, the breakfast is not special."

"Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There...

"The property was clean and the staff are super healthy in finding your room numbers and passwords. Theres no mini fridge or microwave but honestly there’s everything you would need for a stay for a day or two. "

"I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

"Great location! Very clean room! Great staff. "

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"Old motel. Dated but I knew that when I made reservations. Needed help to get the heater and the TV going but they sent someone right away and then no further issues with them after that. Nice location. Good for a one night stay. Pool was heated which was a nice surprise for this early in the season."

"The room was clean, the staff was friendly and we had a full kitchen. The fireplaces in each room worked so well that we didn’t have to turn on a heater. We were truly impressed with the layout of the unit. We will definitely speak about our travels to whomever wishes to stay in Big Bear. "

"Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe."

"Clean room"

"The rooms were clean and so quaint, very roomy, nice hot showers, and the fireplace/heater worked great! The staff were each do delightful & friendly. The breakfast each morning was absolutely delicious!! Definitely worth the stay. Thank you for the complimentary popcorn/drinks/tea. We had an amazing stay "