Thank you for your wonderful feedback. Kind Regards

Thank you for our feedback, apologies for any disturbances during your stay.

Good evening Toni, Thank you for taking the time to leave this lovely review. We are so pleased that you enjoyed your visit. We hope to welcome you back again in the future. Best wishes, Amy

Hi Michelle, Thank you for your feedback, we don't host stag and hen parties, however I will apologise if there were any disturbances during your stay. It was a bank holiday weekend during your visit to us, and the hotel can get very busy. However we work extremely hard to limit any noise disturbances. We have a security team on site during the evening, who would've ensured there was no disturbances through the night from any residents, if this was the case they would've been asked to leave the premises. I have passed on your feedback regarding the breakfast, all of our staff are fully trained so I am not sure what has happened during your visit. I am of course pleased you enjoyed your evening meal, and I am sorry you were left so disappointed with your stay.

Hi Jackie, We are very sorry to hear that your experience was not as you expected. We have contacted you via email yesterday, following the unfortunate events on Sunday evening and are more than happy to discuss this with you further. We appreciate all of the points you have raised and are not taking the situation lightly. One of our team will contact you directly within the next 24 hours. Kind Regards, The Guest Services Team

Thank you so much for leaving a 5* review!

Dear Jack, thank you for your feedback, we are trying our very best to keep bedrooms as cool as possible in this weather. With fans, and air conditioning units. I hope this didn't impact your stay to much.

Good evening Paul, Thank you for taking the time to raise this. I apologise that you have not had the best experience on this occasion. A member of the team will contact you direct to discuss this further.Kind regardsAmy

Good afternoon Daniel, Thank you for taking the time to leave this review. I understand your comments with regards to the heat in the rooms in the peak of summer. We have tried to take every precaution possible to ensure these rooms are kept cool. To do this like you mentioned we have invested in some cooling units to try to reduce the temperature, and ensured all bedrooms have access to fans. If you do find a room to warm please speak to member of the team and we will do whatever possible to reduce this. Thank you for your lovely comments on the food. Our food is served to a two rosette standard so we feel the prices of the food reflects the quality. I can confirm we offer two different menu's. A bar menu with slightly cheaper dishes and an Al A Carte menu where the dishes are more expensive. I hope this wont prevent you from dining with us again. Best wishes, Amy

Thank you for your 10/10 review!

Good afternoon, Thank you for taking the time to leave this review. Thank you for the kind words! I am so pleased to hear you had a pleasant stay with us! We cant wait to welcome you back again on your next visit. Best wishes, Amy

Thank you so much for leaving 10/10, I hope we will welcome you back soon.

Thank you so much for leaving 10/10, I hope we will welcome you back soon. Apologies that on this occasion the hand pull wasn't on.

Thank you so much for leaving 10/10, I hope we will welcome you back soon.

Thank you so much for leaving 10/10, I hope we will welcome you back soon.

Good evening Shaun, Thank you for taking the time to leave this lovely review. We do apologise if you experienced some noise in your bedroom, unfortunately whilst we try to keep this to a minimum, we are sometimes unable to avoid this. We are more than happy to allocate you a bedroom within the inner house upon request if that is preferred for future bookings. We try to keep the bedroom decoration in keeping with the age of the building and the aesthetic of the property and its grounds, but we do appreciate this isn't for everyone.I am so pleased to hear you enjoyed your meal in the Pig & Whistle, i will pass on your positive feedback to the kitchen. With regards to the prices of the food, we believe our Two Rosette standard food is worth the few extra pennies, and we hope this wont prevent you from dining with us again. We look forward to any future bookings you have with us. Best wishes, Amy

Good afternoon Anthony, Thank you for taking the time to leave this kind review. We look forward to seeing you again in the future. Best wishes, Amy

Thank you so much for leaving a wonderful review, I hope we can welcome you again soon.

Thank you so much for your lovely review, I am pleased you enjoyed your stay, and Christmas Party night with us.

Thank you so much for your review, please do come and visit us again soon.

Thank you so much for your review, I am pleased you enjoyed the quality of standards across all room types on your stay. Also thank you for leaving lovely compliments for our restaurants.

Thank you so much for leaving a review, I apologise on the inconsistency of finding the complimentary products in your room, I am pleased the team managed to sort this for you. I am so sorry that a member of the team did this, its not professional and not the standards in which we would accept. And this is something that will reviewed internally.

Dear Lisa, I am so sorry you felt the team didn't take approach this with the seriousness it needed too. Each day our bedrooms go under a very strict room check to ensure nothing like this happens. I really do apologise if this effected your stay with us at all.