2 restauranter; serverer morgenmad, frokost og amerikanske retter
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Anmeldelser af Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

3.5 out of 5
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel
851 Congaree Rd, Greenville, SC

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 533 af i alt 976 anmeldelser" "
Bedømmelse på 8 − Udmærket. 242 af i alt 976 anmeldelser" "
Bedømmelse på 6 − Okay. 106 af i alt 976 anmeldelser" "
Bedømmelse på 4 − Dårligt. 57 af i alt 976 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 976 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Pamela

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Ok area
Overnattede 3 nætter i januar 2024
Svar fra AGM den 20. maj 2024
Thanks for staying with us. We are happy you enjoyed your stay.

10/10 Fremragende

Ashlyn

Synes godt om: Rengøring, service og personale
Friendly staff. Property and rooms were clean
Overnattede 1 nat i maj 2024
Svar fra AGM den 20. maj 2024
Thanks for staying with us. We are happy you enjoyed your stay.

2/10 Forfærdeligt

Michael

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra AGM den 20. maj 2024
Thanks for the feedback.

8/10 Udmærket

Demetria

Rejste med familie, Rejste i en gruppe
It was okay for 2 nights
Overnattede 2 nætter i maj 2024
Svar fra AGM den 20. maj 2024
Thanks for staying with us. We are happy you enjoyed your stay.

8/10 Udmærket

Brittany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Traveled solo. Felt perfectly safe. Shuttle drivers were able to take me everywhere I needed to. The front desk lady who works during the day.. I forgot her name but it starts with a T. She was beyond amazing.. Legit ran after my shuttle driver so I wasn’t late for my flight. (To her boss- totally think she deserves a raise)
Overnattede 1 nat i maj 2024
Svar fra AGM den 20. maj 2024
Thanks for staying with us. We are happy you enjoyed your stay.

10/10 Fremragende

Gregory, Rock Hill

Overnattede 3 nætter i april 2024

10/10 Fremragende

Christopher, Chardon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for dinner options and access to highway
Overnattede 2 nætter i april 2024
Svar fra AGM den 22. apr. 2024
We are happy you enjoyed your stay. Thanks for the great feedback.

8/10 Udmærket

Markita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra AGM den 22. apr. 2024
We are happy you enjoyed your stay. Thanks for the great feedback.

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was very nice.
Overnattede 1 nat i april 2024
Svar fra AGM den 22. apr. 2024
We are happy you enjoyed your stay. Thanks for the great feedback.

10/10 Fremragende

Juan, Medellin

Synes godt om: Service og personale
Overnattede 1 nat i april 2024
Svar fra AGM den 12. apr. 2024
Thanks for the feedback.

10/10 Fremragende

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was nice
Overnattede 2 nætter i april 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

10/10 Fremragende

Constance

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

8/10 Udmærket

Latosha

Rejste med partner
Overall good experience. We paid $15.99 plus tax (per person) for breakfast. I don’t recommend doing that, it’s not worth the price and the property is conveniently located to many other places that you could easily get breakfast. The other thing, we had a late check out and housekeeping came to our door on two different occasions.
Overnattede 1 nat i marts 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

10/10 Fremragende

Heavyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In a great area, close to plenty activities and restaurants.
Overnattede 1 nat i marts 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

8/10 Udmærket

Melvin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very courteous and efficient. My only complaint was with housekeeping. The bed make up looked nothing like the bed when I checked in. Clearly someone rushed through making the bed. I also left towels on the floor in the bathroom on Saturday morning and they were still there when I came back Saturday night! Otherwise, a great visit and I would come back!
Overnattede 2 nætter i marts 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

10/10 Fremragende

Kenneth

Overnattede 2 nætter i marts 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

10/10 Fremragende

Cathy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Charlie, Brandolyn, and Tanika are great assets to the company, very personable, friendly and helpful. Keep them happy.
Overnattede 3 nætter i marts 2024
Svar fra AGM den 8. apr. 2024
Thanks for staying. We appreciate the feedback.

6/10 Okay

Katherine

Rejste med familie og småbørn
The indoor pool was not heated nor were there any towels available, had to go to the front desk to request them to be refilled. Very dated rooms!
Overnattede 1 nat i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staying here again
Front desk staff were very friendly. Lobby area very clean. Hotel room was clean and bed VERY COMFORTABLE
Overnattede 1 nat i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice room and great location.
Overnattede 2 nætter i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Jason

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and clean
Overnattede 5 nætter i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Douglas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Kristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

2/10 Forfærdeligt

Danielle

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Upon arrival, the smell of cigarettes filled the air, However the staff was friendly and helpful. After checking in and going to the room hallways, I noticed the ceilings were very low, I’d imagine anyone over 6’ would have to lean forward. The property was dirty, there were no toiletries to speak of in the bathroom, the mini fridge was not only cooling but had hot air coming from it, and the bathroom hair dryer was broken. I was told at check in they had a heated pool. When visiting the pool area, the enclosed room was freezing. The AC was blowing and everyone there was talking about how cold it was and we’re leaving. People had on heavy coats by the pool. The pool water was also cold, like a cold bath water. The smell of chlorine was SO strong and the water was so foggy that you couldn’t see under. The fitness center had a glassed window separating the pool from it, so the people in there were watching everyone in the pool. Not the safest feeling, back to the room and the key fob stopped working. After a couple dozen tries, I was able to open the door. Upon my arrival I overheard another guest having issues with their key fob and had a replacement assigned. Even parking was inconvenient, on a hill and no trolley was offered. With so many options in Greenville, I wouldn’t stay here again.
Overnattede 1 nat i februar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Sherry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Couples perfect trip
My husband and I went for a quick weekend away. We love the convenience of having Ruth's Chris steakhouse right next to/ connected to the hotel
Overnattede 2 nætter i januar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and secure with great personel working.
Overnattede 5 nætter i januar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Cina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very pleasant. We were checked in quickly and efficiently. We received our keys and breakfast passes for each morning. When we didn't want to leave the room the housekeeper just handed us fresh towels and took our used ones with no hesitation. There are lots of eating and shopping options less than 15 minutes away.
Overnattede 3 nætter i januar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Alvin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great area and awesome staff
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Katie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

8/10 Udmærket

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra AGM den 5. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Aaron

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed the room,bed, pilows.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Adelin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

8/10 Udmærket

Alfonso

Overnattede 7 nætter i december 2023

8/10 Udmærket

Courtney

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel & convenient location.
Overnattede 1 nat i december 2023

10/10 Fremragende

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

6/10 Okay

Ivan

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
All furniture was worn and soiled.
Overnattede 1 nat i december 2023

4/10 Dårligt

James

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
There was no liquid soap in the shower and I was in the shower when I found this out. When I told the staff while checking out, they told me I should have called housekeeping. I told them I was already in the shower and there was no bar soap in the room either. While checking in, we waited at least 10 minutes for someone to come to the desk.
Overnattede 1 nat i december 2023
Svar fra AGM den 18. dec. 2023
Thank you for the feedback. We appreciate you staying with us.

10/10 Fremragende

Kristi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice!!
Overnattede 1 nat i december 2023

10/10 Fremragende

Charles Bryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice so far
Overnattede 1 nat i december 2023
Svar fra AGM den 18. dec. 2023
Thank you for the feedback. We appreciate you staying with us.

6/10 Okay

Connie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A BIT SURPRISING
Front desk person (She) had a loud and pushy personality that wasnt so friendly or courteous as she greeted guest. We wasnt offered water like the other check in person did after he checked in guess. Rooms are a little small, there is a fridge, but no microwaves in the room. As much as you pay for the rooms, the breakfast shouldn be included . You shouldnt have to pay an extra charge of $15+ for breafast.
Overnattede 2 nætter i december 2023
Svar fra AGM den 18. dec. 2023
Thank you for the feedback. We appreciate you staying with us.

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely friendliest staff ever. Very clean and quiet hotel. Very easy to access. Great breakfast and it’s nice that Ruth Chris Restaurant is attached.
Overnattede 3 nætter i november 2023
Svar fra AGM den 18. dec. 2023
Thank you for the feedback. We appreciate you staying with us.

4/10 Dårligt

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the staff and the room but the cleaning staff stole one of my newly bought face product, and she only made one bed and didn’t refresh the towels or anything. I will never let a cleaning person into another room where I’m staying at again. Not happy about that situation.
Overnattede 3 nætter i november 2023
Svar fra AGM den 18. dec. 2023
Thank you for the feedback. We appreciate you staying with us.

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly, hotel in great location, great to have a heated pool!
Overnattede 4 nætter i november 2023
Svar fra AGM den 28. nov. 2023
Thanks for staying. We are happy you enjoyed your stay.

10/10 Fremragende

Andre

Synes godt om: Rengøring
Overnattede 1 nat i november 2023
Svar fra AGM den 27. nov. 2023
Thanks for the feedback.

2/10 Forfærdeligt

Marie

Rejste med familie og småbørn
Room was dirty and dusty. Pullout bed for grandchildren had old food under the sofa cushions…. Change that fell out of someone’s pocket. Extremely uncomfortable… has to call for linens and make it myself. Sofa cushion stained with something. Disgusting. Bathroom door did not close. Handle broken. Smell in room. I was offered another room after calling corporate…. Will not stay there again.
Overnattede 2 nætter i november 2023
Svar fra AGM den 27. nov. 2023
Thanks for the feedback.

10/10 Fremragende

Amelia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service
Svar fra AGM den 19. nov. 2023
Thanks for staying. We appreciate the feedback.

8/10 Udmærket

Ronald

Overnattede 1 nat i november 2023
Svar fra AGM den 19. nov. 2023
Thanks for staying. We appreciate the feedback.

10/10 Fremragende

Dinu

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 2 nætter i november 2023
Svar fra AGM den 19. nov. 2023
Thanks for staying. We appreciate the feedback.

10/10 Fremragende

JIM, LADSON

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property has multiple upgraded features and designs in the lobby. Very nice spaces for meetings, informal gatherings, and work.
Overnattede 1 nat i november 2023
Svar fra AGM den 19. nov. 2023
Thanks for staying. We appreciate the feedback.