2 udendørs pools, parasoller, liggestole

Anmeldelser af Mitsis Selection Alila

5 out of 5
Mitsis Selection Alila
Faliraki, Rhodes, Rhodes

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 362 af i alt 495 anmeldelser" "
Bedømmelse på 8 − Udmærket. 96 af i alt 495 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 495 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 495 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 495 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We will return (again)
This is the best place we ever stayed. It's our 3rd time here, and we will return for a 4th time.
Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 20. okt. 2023
Dear Anders,We sincerely appreciate your outstanding review and we are honored that you have chosen our establishment as your preferred destination for the third time. Your feedback, awarding us a perfect 10 out of 10 rating, is indeed heartening.It brings us immense joy to know that you regard our accommodations as the finest you have ever experienced. Thank you for your continued trust in our establishment. We are eagerly looking forward to hosting you for the fourth time and we are committed to ensuring that your next visit will be as memorable as the previous ones.Warm regards,Mitsis Alila Resort & Spa

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel, men meget larm
Et super fint hotel. Af gode ting kan nævnes maden, personalet, pools, stranden og aftenunderholdning. Ting man skal være opmærksom på er at hotellet tillader ret store grupper af “larmende” gæster og fitness/gym var småt. Vi nyd vores ophold, men vil gerne have undværet de store grupper af fulde folk, som fyldte for meget på hotellet.
Overnattede 7 nætter i oktober 2020
Svar fra Tasos Ftaklas den 28. okt. 2020
Dear valued guest, Thank you for your review. We are very glad that you enjoyed overall your holiday in Rhodes and stay at the Mitsis Alila. We are sincerely sorry that not all expectations were met. Thank you for providing the necessary feedback so we may improve. We hope to welcome you again. Sincerely, Tasos Ftaklas Front Office Manager

6/10 Okay

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
Indtjekningen i receptionen var en langsommelig affære. Det virkede som om personalet i receptionen var nybegyndere, der løb ud og ind mellem hinanden uden mål. Utrolig dårlig akustik i buffetrestauranten. Kunne dårligt tale sammen. Venligt personale i buffetrestauranten. God mad undtagen i den græske.
Overnattede 7 nætter i april 2019
Svar fra Guest Relations Agent den 24. maj 2019
Beste gast, Hartelijk dank voor uw positieve reactie over ons hotel. Vriendlelijk dank voor het kiezen van Mitsis Alila Resort & Spa voor uw vakantie. Het was een genoegen om u als gast to hebben! Wij nemen alle reacties serieus. Wij hopen u graag nog eens te mogen begroeten in ons hotel. Met vriendelijke groeten, Mitsis Alila Resort & Spa.

10/10 Fremragende

Elisabeth Hanne Osiier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2018
Svar fra Guest Relations Manager den 20. aug. 2018
Dear Mrs. Hanne, Thank you for taking time to share your positive review with us. We hope that our resort and personnel exceeded your expectations and you will give us a chance to welcome you back in the near future. Kind regards, Mitsis Alila Resort & Spa

10/10 Fremragende

steen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2017
Dear valued guest, Thank you for choosing Mitsis Alila as your recent holiday destination and sharing your positive review with us. We hope that you had an enjoyable and relaxing stay in our hotel and we exceeded your expectations. Wishing you a wonderful summer and looking forward to welcoming you back soon! Sincerely, Mitsis Alila Exclusive Resort & Spa

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alila - super hotel
4 besøg på dette hotel som er meget lækkert - stort udvalg af restauranter på hotellet og dejlig strand lige udenfor døren

10/10 Fremragende

Tina Busk, Aalborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top klasse !!!!!!
Alila er det lækreste hotel - flink og imødekommende personale, 5 gode restauranter kan kun give allerbedste anbefalinger - har været her 3 gange.

10/10 Fremragende

Cristel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons été accueils avec des cocktails, accueil très chaleureux! Nous avons pris une chambre suite privée avec spa privé, une chambre incroyable. Des petites attentions dans la chambre à notre arrivée, une bouteille de champagne, des fruits, des mignardises, un gâteau d’anniversaire et un cadeau de bienvenue. Tout les jours une petite attention. Un choix varié de repas et le tout en all inclusive (alcool compris). Je recommande vivement cet établissement.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Miguel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Eine Zimmerzone für NICHT raucher wäre schon gewessen. Am Strand wäre ein solche Alternative ideal gewessen.
Overnattede 14 nætter i maj 2024

10/10 Fremragende

Steven, Bolton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely Hotel, staff can’t do enough for you. Very enjoyable one week stay 👍
Overnattede 7 nætter i maj 2024
Svar fra Mitsis Selection Alila den 22. maj 2024
Dear Steven ,Thank you for sharing your experience with us! We're thrilled to hear that you had a lovely stay at Mitsis Selection Alila. Our team takes great pride in providing exceptional service, and it's fantastic to know that they went above and beyond to ensure your comfort and enjoyment throughout your one-week visit. We hope to welcome you back for another unforgettable stay in the future!Warm Regards,

10/10 Fremragende

Niesiha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything!!! Money well spent! The staff is amazing very kind people!!!
Overnattede 5 nætter i maj 2024
Svar fra Mitsis Selection Alila den 22. maj 2024
Dear Niesiha,We're absolutely thrilled to hear that your stay at Mitsis Selection Alila was everything you hoped for and more! It's fantastic to know that you found value in your investment and that our staff's kindness and hospitality made your experience unforgettable. Your satisfaction means the world to us, and we can't wait to welcome you back for another incredible stay in the future!Warm Regards,

10/10 Fremragende

Kevin Ka Wing

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Mitsis Selection Alila den 16. maj 2024
Dear Kevin Ka Wing ,Thank you for taking the time to share this amazing rating about your recent experience with us.It was a pleasure having you and we are looking forward to welcoming you back in the near future.Best regards,

8/10 Udmærket

Wannie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great atmosphere and entertainment. Enjoyed the dining experience and not far to town. But for my room and its location, I would have rated it excellent.
Overnattede 5 nætter i maj 2024
Svar fra Mitsis Selection Alila den 12. maj 2024
Dear Wannie,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed the atmosphere, entertainment, and dining experience during your stay. We understand the importance of a comfortable room, and we apologize if your room's location did not meet your expectations. We hope to have the opportunity to welcome you back for an even more exceptional experience in the near future!Best regards,Mitsis Selection Alila

10/10 Fremragende

Karin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Mitsis Selection Alila den 14. maj 2024
Dear Karin,Thank you for your commendation of Mitsis Selection and for your 5 star review. We trust you had a wonderful stay and look forward to hosting you again once more.Best regards,Mitsis Selection Alila

10/10 Fremragende

Georgina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel to stay at, and so many food options. Also it's great that you get a free water bottle to keep you cool throughout your stay.
Overnattede 1 nat i maj 2024
Svar fra Mitsis Selection Alila den 11. maj 2024
Dear Georgina,Thank you for your wonderful review! We're delighted to hear that you had a great stay at Mitsis Selection Alila and enjoyed the wide range of food options available. Providing our guests with a variety of culinary choices is important to us, and we're thrilled that you appreciated it.We're thrilled that you appreciated the complimentary water bottle during your stay. It's our pleasure to provide such amenities as a small gift from us to help you remember the wonderful time you had at our hotel. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,

10/10 Fremragende

Annemarie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent quality and service, food and drinks were first class, all staff were amazing, friendly and efficient, accommodation was fantastic
Overnattede 10 nætter i april 2024
Svar fra Mitsis Selection Alila den 8. maj 2024
Dear Annemarie,Thank you very much for your kind words! We are thrilled to hear that you had such a positive experience with us. Providing excellent quality and service is our top priority, and we are delighted that you enjoyed the food, drinks, and accommodation. Our team works hard to ensure that every guest feels welcome and well taken care of. We truly appreciate your feedback and hope to welcome you back again soon!Sincerely,Mitsis Selection Alila

10/10 Fremragende

Melody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Mitsis Selection Alila den 6. maj 2024
Dear Melody,We extend our sincere gratitude for your investment of time in submitting a five-star review. Your willingness to share your positive experience is truly appreciated, and we eagerly look forward to the prospect of welcoming you again soonBest Regards,Mitsis Selection Alila

10/10 Fremragende

Noga

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Mitsis Selection Alila den 6. maj 2024
Dear Noga,Thank you for your valuable time in providing a five-star review. We sincerely appreciate your efforts in sharing your positive experience with us and eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,Mitsis Selection Alila

10/10 Fremragende

Shamsha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort!! Excellent & very helpful staff!! Very clean good food & vibes The best resort I have even been in
Overnattede 2 nætter i april 2024
Svar fra Mitsis Selection Alila den 30. apr. 2024
Dear Shamsha,Thank you so much for your kind words and exceptional review of us. We are thrilled to hear that you found it beautiful and that you had an excellent experience with our helpful staff.Ensuring a clean environment and offering delicious food and positive ambiance are top priorities for us,we are therefore delighted that you appreciated these aspects of your stay.Your feedback means the world to us, and we are honored to be considered the best hotel you have ever been to. We truly hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warm regards,Mitsis Selection Alila

10/10 Fremragende

Graham

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We would like to thank Michelle from guest relations for always being helpful and arranging a cake and wine for our anniversary she is a lovely lady. Also Nana in brunch she recognised us from 2 years ago she is another lovely lady we will miss her hugs and chats. We would also like to thank Vengellis at the beach bar a lovely young man always cheerful and remembered what we had to drink. All of the staff are lovely here. Thank you for a lovely holiday. Very clean and friendly place to go. We was a little disappointed with the food this time. They have a very good choice of food but it could be a bit hotter.
Overnattede 7 nætter i april 2024
Svar fra Mitsis Selection Alila den 28. apr. 2024
Dear Graham,Thank you for taking the time to share your feedback with us following your recent stay at Mitsis Selection Alila. We truly value your comments as they help us continuously improve and provide the best possible experience for our guests.Firstly, we are delighted to hear that Michelle from Guest Relations, Nana, Vangellis, and the rest of our team made such a positive impression on your holiday. It is heartwarming to know that their dedication to exceptional service and genuine care enhanced your anniversary celebration and overall experience with us.Your compliments regarding the cleanliness and friendliness of our resort are greatly appreciated. Maintaining a welcoming and pristine environment is a priority for us, and we are pleased that it contributed to your enjoyment.We sincerely apologize for any disappointment you experienced with the food quality during your stay. Rest assured, your feedback has been shared with our culinary team to address the temperature of the dishes and ensure that they meet our guests' expectations in the future.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another memorable visit in the future.Best regards,Mitsis Selection Alila

6/10 Okay

Emuobor

Rejste med familie og småbørn
On first impression we were impressed but a few things lowered our experience throughout our 6-night stay. 1. When we were taken to our room I saw a cigarette in our pool, however, this was removed immediately. 2. No one seemed to have the tools to amend our a la carte restaurant booking which didn't make sense since the booking was done online, that was frustrating. 3. Was not a big fan of the pebble beach experience Lindos had a better beach experience. 4. Kids club was not very engaging, and activities were very limited. No soft play options either. 5. The staff serving food in the main restaurant was slow and unattentive and this was consistent throughout. However, there was 1 extremely helpful lady I believe she was the host who showed brilliance. 6. Not as friendly as I would have expected everyone seemed to keep to themselves. Overall not a completely terrible experience but fell short of my expectations in a major way.
Overnattede 6 nætter i april 2024

10/10 Fremragende

Thamina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly, clean modern hotel with lots of dinning options. Would definitely recommend
Overnattede 4 nætter i april 2024
Svar fra Mitsis Selection Alila den 20. apr. 2024
Dear Thamina,Thank you for your kind words! We sre thrilled to hear that you enjoyed your experience with us. Providing a clean, modern environment and excellent dining options are top priorities for us, and we are glad to hear that our staff's hospitality left a positive impression on you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Best regards,

8/10 Udmærket

Xzavian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my stay . Would come back and would recommend
Overnattede 2 nætter i april 2024
Svar fra Mitsis Selection Alila den 17. apr. 2024
Dear Xzavian,Thank you for your review. We are delighted to hear that you enjoyed your stay. We look forward to hosting you again.Best regards,

10/10 Fremragende

Tiffany

Overnattede 7 nætter i april 2024
Svar fra Mitsis Selection Alila den 6. maj 2024
Thank you for your thoughtful gesture in leaving a five-star review. Your willingness to share your positive experience is highly valued, and we eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Mitsis Selection Alila

10/10 Fremragende

Pritesh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Mitsis Selection Alila den 17. apr. 2024
Dear Pritesh,Thank you for your review! We hope to welcome you back soon.Best regards,

8/10 Udmærket

Maya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful and modern hotel in Rhodes, rooms and facilities were clean and there was plenty to do in the resort. Staff were friendly and helpful, we had a bottle of rose in the room when we arrived and on our last night we had a fruit platter and lemonade delivered to the room, which I thought was really thoughtful. Would definitely stay here again so many food choices and excellent entertainment in the evenings, would highly recommend!
Overnattede 4 nætter i april 2024
Svar fra Mitsis Selection Alila den 17. apr. 2024
Dear Maya,Thank you for your glowing review of our hotel! We are thrilled to hear that you enjoyed your stay with us and that our clean rooms, plentiful facilities, and friendly staff contributed to a memorable experience. It's wonderful to know that you appreciated the thoughtful gestures, such as the complimentary bottle of rosé and the fruit platter with lemonade on your last night.We take great pride in offering a wide variety of food choices and providing excellent evening entertainment for our guests. Your recommendation means a lot to us, and we would be honored to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel, and we look forward to hosting you again soon!Best regards,

8/10 Udmærket

Noemie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Mitsis Selection Alila den 17. apr. 2024
Dear Noemie,We would like to thank you for your review. We trust that you have enjoyed your stay and that we will see you again in the future!Sincerely

10/10 Fremragende

Ann-Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Mitsis Selection Alila den 12. apr. 2024
Dear Ann-MarieWe would like to thank you for your 5 star rating. We hope to welcome you back in the future.Best regards,

8/10 Udmærket

Rupinder

Overnattede 7 nætter i marts 2024
Svar fra Mitsis Selection Alila den 17. apr. 2024
Dear Rupinder,Thank you for your review.We look forward to hosting you again in the future.Sincerely

10/10 Fremragende

Gaurav

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room are modern and clean, staff service is extremely high where ever you go they are happy to help. Loads of dining options and food is tasty and service is prompt. We were two families of 4 people each and we enjoyed our stay thoroughly. Can't recommend enough.
Overnattede 7 nætter i marts 2024
Svar fra Mitsis Selection Alila den 7. apr. 2024
Dear Gaurav,We sincerely appreciate your gracious feedback and the time you have taken to share your experience. It is truly rewarding to hear that our modern and clean facility met your expectations, and that our staff provided high-quality service with a genuine willingness to assist. We are delighted that our array of dining options and delicious cuisine, served promptly, added to the enjoyment of your stay. Your recommendation means the world to us and we look forward to welcoming you back in the near future!Best regards,

10/10 Fremragende

sevoula

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff could not do enough for us . The customer relations lady Vitalia, the reception staff Dominika & Iris & Tsampika & Rania the bar and the porter Nestor were all professional & excellent at keeping us comfortable and making our stay the most enjoyable . The stay was excellent and the kids had a lovely time. The rooms were clean & spacious with a lovely view and minibar . Our holiday was fantastic due to the lovely hotel & welcoming & helpful staff . They were very accommodating and friendly . Fantastic staff and facilities to relax and enjoy every minute .
Overnattede 1 nat i april 2024
Svar fra Mitsis Selection Alila den 7. apr. 2024
Dear Sevoula,We extend our sincere gratitude for your wonderful 5-star review. It brings us immense pleasure to hear that Dominika, Iris, Tsampika, Rania, and Nestor provided you with exemplary, ensuring your utmost comfort throughout your stay. We are delighted that your children enjoyed a memorable experience and that our immaculate rooms met your expectations. Your commendation is deeply appreciated, and we eagerly anticipate the opportunity to welcome you back for another stay.Warm regards,

10/10 Fremragende

marian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique is the architecture of this hotel, secondly it’s the staff ! Cuisine, restaurants etc. cleanliness is key here . I had room 604 sea view not as good as other sea view as it’s a little restricted with a wall instead of glass , otherwise wonderful large room 👍 Thank you Alila 💕
Overnattede 4 nætter i marts 2024
Svar fra Mitsis Selection Alila den 3. maj 2024
Dear Marian,Thank you for sharing your experience with us, and for highlighting the unique architecture and outstanding service provided by our staff. We greatly appreciate your feedback on the room. We are delighted to hear that you enjoyed the spaciousness of your room and had a wonderful overall experience with us. We look forward to welcoming you back in the future. Thank you again for choosing to stay with us!Sincerely,Mitsis Selection Alila

10/10 Fremragende

marian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our Room 604 was lovely, little restricted with a wall instead of others being glass front but lovely view 😊 . Cannot fault staff here , all food is wonderful ! Entertainment great! Very clean hotel , area’s are kept immaculate, a special thanks to all the reception staff very helpful, and well done to the pizza guy on beach 🏖️. Thanks MITSIS Alila 👍
Overnattede 1 nat i marts 2024
Svar fra Mitsis Selection Alila den 7. apr. 2024
Dear Marian,We sincerely appreciate your gracious feedback regarding your recent stay with us. It is delightful to learn that you found our culinary offerings exceptional, our hotel impeccably clean, and our reception staff exceedingly helpful. We extend our gratitude for acknowledging the exemplary service provided by our team members, including the pizza service on the beach. We look forward to the pleasure of welcoming you back for another outstanding experience in the near future.Best regards,

6/10 Okay

marian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I should have had full sea view but was given partial sea view as it had brick wall and when sitting on balcony you could not see the view! I was given room 604!!! Not full sea view 😡. Also Expedia had given false info on city tax instead I had to pay 40 euro extra not what was on Expedia invoice!!!
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Mitsis Alila Resort & Spa den 8. mar. 2024
Dear Peter, Thank you for your feedback and for rating us 4 stars on Expedia. We're pleased to hear that you had a positive experience during your stay at Mitsis Selection Alila. We appreciate your support and hope to have the opportunity to exceed your expectations in the future.Sincerely, Mitsis Selection Alila

10/10 Fremragende

Stephane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 14. nov. 2023
Dear Stephane,Thank you so much for taking the time to share your wonderful 5-star review with us! We're thrilled to hear that your experience with Expedia and your stay at Mitsis Selection Alila exceeded your expectations.Our team works hard to provide a seamless and enjoyable experience for our guests, and we're delighted to know that you found our resort to be a memorable destination. We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Once again, thank you for choosing Mitsis Selection Alila. We look forward to hosting you again and providing another exceptional stay.Warm regards,Mitsis Selection Alila

8/10 Udmærket

Wolfgang

Synes godt om: Rengøring, service og personale
Overnattede 8 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 9. nov. 2023
Dear Valued Guest,Thank you for your highly advanced rating on Expedia. We appreciate your feedback and would love to know more about your experience to continue improving. If you have any specific comments or suggestions, please feel free to share them with us directly. Your input is valuable to us and we hope to have the chance to welcome you back in the near future.Best regards,Mitsis Alila Resort & Spa

10/10 Fremragende

Henry Charles Robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel, staff are very friendly, good facilities and was a very good stay.
Overnattede 4 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 1. nov. 2023
Dear Henry Charles Robert,We're thrilled to hear you had a great stay! Thank you for your kind words about our friendly staff and excellent facilities. We look forward to hosting you again soon!Best regards,

10/10 Fremragende

Hina, London

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best resorts I have ever stayed in. The property is so clean, modern and has the best facilities. The staff is so courteous. Plenty of food options to choose from. I cant wait to go back again.
Overnattede 4 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 1. nov. 2023
Dear Hina,We're delighted that you enjoyed your stay at our resort! We appreciate your kind words about our clean, modern property, excellent facilities, courteous staff and diverse dining options. We can't wait to welcome you back soon for another great experience! Thank you for choosing us!Warm regards,

10/10 Fremragende

Dean

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 31. okt. 2023
Dear Mr. Dean,We are truly delighted to receive your excellent rating and positive review! Your satisfaction is our top priority and we are thrilled to hear that we have met your expectations. Our team works hard to provide the best possible experience and it is incredibly rewarding to see that effort reflected in your feedback.Thank you for your support and for choosing us. We look forward to welcoming you again in the future!Warm regards,Mitsis Alila Resort & Spa

8/10 Udmærket

Amit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 28. okt. 2023
Dear Amit,Thank you for taking the time to review us on Expedia and for the rating of 4/5. We value your feedback and will use it to improve our services. If there are any specific areas you believe we can enhance, please do not hesitate to let us know. We hope to have the pleasure of serving you again and exceeding your expectations on your next visit.Best regards,Mitsis Alila Resort & Spa

10/10 Fremragende

Markus

Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 28. okt. 2023
Dear Markus,We are thrilled to receive your exceptional rating of 10/10 on Hotels.com! Your positive feedback is greatly appreciated and it motivates us to continue delivering top-notch service. We look forward to welcoming you back for another outstanding experience in the future.Warm regards,Mitsis Alila Resort & Spa

6/10 Okay

Marc Sebastian

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter
Das Hotel ist okay aber viel zu teuer für die Leistung! Insg. aber kein 5-Sterne-Standard - eher 4-Sterne. Zu wenig Personal für viel zu viele Gäste. Das Abendessen war im wartesaalflair. Geschirr teilweise unzureichend sauber. Tischbestellungen (Getränke) teilweise falsch ausgegeben. Cocktails u. Softgetränke schmecken billig. Umständliche Reservierungen für die zusätzlichen Restaurants - auch hier zu wenig Kapazität. Zu kleiner Pool für dieses riesige Hotel und zu kaltes Wasser. Nur Salzwasserpool. Zu wenig Pool-Handtücher vorhanden. Pool-Liegen werden von allen (nicht nur Deutsche) sehr früh belegt. Die Zimmer sind hellhörig.
Overnattede 11 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 30. okt. 2023
Dear Marc Sebastian,We appreciate your feedback and value your perspective on your recent stay. While we regret that you didn't find our services up to your expectations, we'd like to provide a different viewpoint on some of your concerns.Our pricing reflects the quality and service we offer and many of our guests find it to be fair. We continually strive for excellence and we take guest feedback seriously.We apologize for any inconvenience you experienced during your stay, including issues with dinner ambiance, cleanliness and drink orders. We are committed to addressing these concerns with our team.We would like to kindly encourage our guests to share their concerns with us during their stay to address issues in real-time, as this helps us enhance the overall guest experience. Regarding the pool, we understand the challenges during peak times and are working to enhance the experience.Your comments about room noise are duly noted and we'll take steps to minimize any disturbances.We hope to have the opportunity to serve you better in the future!Respectfully,

8/10 Udmærket

Tuomas

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 28. okt. 2023
Dear Tuomas,We would like to express our gratitude for your review and the rating of 4/5 on ebookers. Your feedback is important to us and we are committed to continuous improvement. If you have any specific suggestions or areas where we can enhance your experience, please feel free to share. We look forward to the opportunity to serve you even better during your next visit.Sincerely,Mitsis Alila Resort & Spa

10/10 Fremragende

Peju

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved staying at Mitsis Alila. The beach and the surroundings was my favourite thing to do. The beach was so clean and I could spend a lifetime (obviously exaggerated) at this resort. The staff were so kind, helpful and always smiling. Thank you we had an amazing time with you.
Overnattede 6 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 25. okt. 2023
Dear Peju,We would like to express our sincere appreciation for taking the time to share your feedback about your recent stay at Mitsis Alila. Your kind words truly resonate with the entire team here and we are delighted to hear about your experience.We are thrilled to know that you thoroughly enjoyed your time at our resort and that the beach and its surroundings left such a lasting impression on you. Furthermore, it warms our hearts to read about your positive interactions with our staff. We pride ourselves on delivering exceptional service and their kindness, helpfulness and ever-present smiles exemplify our commitment to ensuring a memorable experience for our guests.Your gracious words are truly appreciated, and we are grateful for the opportunity to have been a part of your vacation. We look forward to the privilege of hosting you once more in the future and we are committed to providing you with another remarkable stay at Mitsis Alila.Warm regards,Mitsis Alila Resort & Spa

10/10 Fremragende

Ravi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
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Overnattede 3 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 23. okt. 2023
Dear Mr. Ravi,Thank you for the 5-star rating! We appreciate your support and are delighted to know you had a great experience with us.We look forward to serving you again soon!Warm regards,Mitsis Alila Resort & Spa

8/10 Udmærket

Raffael

Rejste med familie
Synes ikke om: Rengøring, service og personale
Max. 3* Hotel
Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 23. okt. 2023
Dear Raffael,We appreciate your feedback, but we would love to hear more about your experience to better understand how we can improve further. If you could provide more direct feedback or specific details regarding your stay, it would be immensely helpful for us in addressing any concerns or areas that may require attention. Your insights are valuable to us and we aim to make your future experiences even more enjoyable.Please feel free to share any additional information or suggestions you may have. We look forward to hearing from you.Best regards,Mitsis Alila Resort & Spa

8/10 Udmærket

Anastasia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good concept with food and activities and staff is eager to help! Pools are not heated and get really cold. Family room’s partition is not soundproof at all…
Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 23. okt. 2023
Dear Anastasia,We sincerely appreciate you taking the time to share your feedback regarding your recent visit to our resort. Your input is invaluable to us as we continuously strive to enhance the overall guest experience.We are delighted to hear that you appreciated the concept of our food and activities and we greatly value your positive remarks about our dedicated staff. It is our commitment to provide exceptional service and your acknowledgment serves as an encouraging testament to our team's efforts.We regret to learn of your concerns about the pool temperature. It's important to note that our spa facilities include an indoor heated pool and we encourage our guests to take advantage of this amenity for a more enjoyable experience.Regarding the soundproofing of our family rooms, we are grateful for your feedback. We understand the importance of privacy and tranquility for our guests and have always endeavored to maintain a high standard of soundproofing in our rooms. Your comments are taken seriously and we will certainly explore ways to further enhance this aspect to ensure a more peaceful environment for all our guests.Once again, thank you for choosing our resort and we hope to have the opportunity to welcome you back in the future, offering an even more enjoyable stay!Warm regards,Mitsis Alila Resort & Spa

10/10 Fremragende

Anja

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle Anlage für alle, die Ruhe lieben. Hochwertig, liebevoll durchdesigned (von ganz unten bis ganz oben, innen und außen), Marmorboden überall und bequeme Betten. Es sind super schicke, bequeme und dick gepolsterte Liegen an den Pools und am Strand für jeden verfügbar. Keine Belegung durch Handtücher deswegen ;-) Badetücher schleppen ist nicht notwendig, da täglich frisch am Wasser zu haben. Wer sich am Strand nur wenden möchte und baden - kein Problem. Viele Strandkellner sorgen für Getränke nach Wunsch. Badeschuhe sind wirklich vorteilhaft (sehr steinig) und auch Schwimm- oder Taucherbrille. Das Wasser ist nämlich glasklar. Die Restaurants, welche im AI bereits enthalten sind - lecker. Nach dem Check-in buchen möglich. 2 waren für uns in der 1 Woche möglich, also weise wählen. Jeden Abend wechselndes Buffet, passend zu den Spezialitäten-Restaurants. Alles sauber und ordentlich und der Ausblick vom Zimmer ist grandios. Jeden Abend geschmackvolles Abendprogramm. Hübsch rausgeputzte Menschen, viel Platz zum sein, da nichts zu eng und vollgestellt, 24h Essen und Trinken. Minibar wurde mit allem und viel, täglich aufgefüllt. Cocktails, alles was das Herz begehrt - auch, was nicht auf der Karte steht… die Barkeeper lieben Herausforderungen;-) Wir waren diesmal nur 1 Woche Urlauben, konnten im Alila aber wirklich auftanken. Taxikosten sind absolut bezahlbar und lassen Busse und Sammeltransporte blass aussehen… Rundum empfehlenswert, wir kommen bestimmt wieder.
Overnattede 7 nætter i oktober 2023
Svar fra Mitsis Alila Resort & Spa den 22. okt. 2023
Dear Mrs. Anja,We sincerely appreciate your detailed and positive review of your recent stay at our facility. Your thoughtful comments provide us with valuable insights into your experience and help us maintain the high standards we aim to uphold.It is heartening to learn that you found our resort to be a tranquil oasis, designed with meticulous care from the inside out. The marble floors and comfortable beds are indeed designed to provide the utmost comfort and luxury. We are delighted that you enjoyed the well-appointed loungers by the pools and beach and our commitment to providing fresh towels and prompt service.Your mention of the crystal-clear water and the need for bathing shoes and swimming equipment is insightful for our future guests. We are pleased that you found our all-inclusive restaurants to be delicious and appreciated the flexibility of booking after check-in. It is wonderful that you were able to sample a variety of dining experiences during your stay.Maintaining a high standard of cleanliness and providing a beautiful view from your room are top priorities for us and we are pleased that you recognized our efforts in this regard. We are equally thrilled to know that you enjoyed our evening entertainment program and the availability of food and drinks around the clock. The efforts of our bartenders to accommodate unique requests are commendable and we appreciate your acknowledgment.Your recommendation means a lot to us and we are eagerly looking forward to welcoming you back in the future. With best wishes,Mitsis Alila Resort & Spa

10/10 Fremragende

Gabriel

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Einrichtung ist eine der schönsten an diesem Strand
Overnattede 8 nætter i september 2023
Svar fra Mitsis Alila Resort & Spa den 19. okt. 2023
Dear Gabriel,Thank you very much for your excellent review. We are delighted to hear that you enjoyed your stay at our hotel and that you found our establishment to be one of the most beautiful in the area. Customer satisfaction is always our top priority and this kind of feedback encourages us to continue providing the best possible experience to our guests. We look forward to welcoming you back in the future.Warm regards,Mitsis Alila Resort & Spa