En privat strand, liggestole, parasoller, badehåndklæder
Tjek tilgængelighed

Anmeldelser af Giannoulis – Santa Marina Beach

5 out of 5
Giannoulis – Santa Marina Beach
Kato Stalos, Agia Marina, Chania, Crete Island

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 54 af i alt 184 anmeldelser" "
Bedømmelse på 8 − Udmærket. 72 af i alt 184 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 184 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 184 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 184 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

8,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2021

10/10 Fremragende

Anda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2019
Svar fra Giannoulis Hotels & Resorts den 5. aug. 2019
Dear Anda. Thank you so much for your excellent scoring and for choosing to spend your summer holidays here with us! We are looking forward to welcoming you again in the near future!!! Warmest regards, The management

6/10 Okay

Viktorija

Synes godt om: Rengøring, service og personale
Myg og dårlig internet på værelset
Det var rent og pent på hotellet, personale venlig, men vi kunne ikke sove roligt pga myg om natten... derudover næsten ingen internet på værelset og den samme noget kedelig morgenmad. Vi har savnet pandekager eller spejleg som bliver lavet når vi kommer til morgenmad, maden har tit været lun eller for kold især ved luknings tid.
Overnattede 7 nætter i oktober 2018
Svar fra Giannoulis Hotels & Resorts den 22. okt. 2018
Dear Mrs. Viktorija, Thank you very much for choosing to spend your holidays here with us and for your feedback. We would like to inform you that the management and the staff of our hotel are already informed about your notices in order to proceed with all the necessary moves. Moreover we would like to especially thank you for your compliments to our staff members. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 Fremragende

Tigran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt familieresort
Fantastisk udsigt fra restaurant, super strand, Super service, god morgenmad – med friskpresset appelsinjuice, flere flotte pools, gode aktiviteter for børn. Det eneste jeg kan sætte finger på er lidt få små værelser med lit for hårde senge.
Overnattede 16 nætter i august 2018
Svar fra Giannoulis Hotels & Resorts den 27. aug. 2018
Dear Tigran, Thank you so much for your kind words and for your excellent scoring! We are happy to read that you had such a pleasant stay here with us and that you enjoy all of our facilities and services! The management and the staff of our hotel are already informed about your notices in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future! Warmest regards, The management

8/10 Udmærket

John, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt 4 stjernet hotel på stranden
Vi havde en skøn uge på Santa Marina beach hotel og vi fik indfriet forventningerne, bortset fra manglen på amerikanske pandekager 😎
Overnattede 7 nætter i maj 2018
Svar fra Giannoulis Hotels & Resorts den 1. jun. 2018
Dear John, Thank you very much for your review and for all of your kind words! The management and the staff of our hotel are already informed about your notices regarding the American pancakes in order to proceed with all the necessary moves. We are looking forward to welcoming you again in the near future. Best regards, The management.

10/10 Fremragende

Ras

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
buffet kunne være bedre manglede græske spisaliter
Svar fra Giannoulis Hotels & Resorts den 7. maj 2018
Dear Ras, Thank you very much for choosing to spend your summer holidays here with us and for your excellent scoring! Regarding your comment about our served dishes, we would like to notice that most of the tastes of our meals based on international cuisine in order to meet the needs of most our guests. However, the management and the staff of our hotel are already informed about your notices in order to proceed with all the necessary moves. We are looking forward to welcoming you again in the near future. Warmest regards, Giannoulis Hotels & Resorts.

10/10 Fremragende

tina , danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel god mad god beliggenhed søde folk
Vi var meget glade for at bo på hotellet alt var i top
Overnattede 5 nætter i oktober 2017
Svar fra Giannoulis Hotels & Resorts den 28. okt. 2017
Dear Mrs. Tina, Thank you very much for your review and for all of your kind words and compliments!! We are happy to learn that you had such a pleasant stay here with us. The management and the staff of our hotel wishes you all the best and we are looking forward to welcoming you again in the near future. Best regards. The management

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Det var et stille område, og hotel direkte på stranden. Maden var super og med stort udvalg. Værelserne kunne godt at have været med dobbeltseng.
Svar fra Giannoulis Hotels den 25. maj 2016
Dear Peter, Thank you very much for your review and for your feedback. The management and the staff of our hotel are already informed about your notices. We are glad to learn that you had a pleasant stay in our hotel and we are looking forward to welcoming you again in the near future. Best regards, The management

8/10 Udmærket

Knud Kjærgaard, Almind

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ferie i Agia Marina
Det vi holder af ved Santa Marina er at der er kort afstand til en god strand med sandbund. At vi kan sidde og nyde alle vores måltider ude i en herlig have mellem hotel og strand med udsigt over havet, og blive serviceret af et flink og rart personale.
Svar fra Giannoulis Hotels den 24. aug. 2015
Dear Knud Kjærgaard, Thank you very much for your review and for your kind words about our staff. We are really happy to read that you had a memorable stay at our hotel and we are already looking forward to welcoming you again in the near future. Best regards The management.

8/10 Udmærket

Birgitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Giannoulis Hotels den 23. jul. 2015
Dear Birgitte, Thank you very much for taking time to rate us. We are looking forward to seeing you again. Best regards The management.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende...
Hotellet var helt igennem fantastisk. Der manglede intet: god mad, godt pool område, sødt personale og værelset var super og med en fantastisk udsigt (Direkte ud til havet)
Svar fra Giannoulis Hotels den 14. apr. 2015
Dear Guest, Thank you so much for your lovely review and for all of your kind words! We are really proud to read that you had a pleasant stay at our hotel and it will be our pleasure to welcoming you again in the near future. Best regards, The management.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Giannoulis Hotels den 10. jan. 2015
Dear Guest, Thank you very much for taking time to rate us. We are looking forward to welcoming you again at our hotel. Best regards, The management.

8/10 Udmærket

Niels K S, Vejle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
vær opmærksom på de 3 værelses muligheder hav- pool og have udsigt

6/10 Okay

Camilla, Billund

Synes ikke om: Service og personale, værelsets komfort
Det var et ok hotel
Det var et ok hotel, selvom tingene ikke var som lovet.. Vi skulle betale for internet (som skulle være gratis) hvorefter vi finder ud af, at wifi slet ikke rækker over til vores værelse.. Værelset var meget mindre end ventet, sengen utrolig hård at ligge på og sprække i døren og konstant skygge på altanen.. Det tog os ca. 25 minutter at finde vores værelse, for ingen ville vise os hvor det var.. Morgenmaden var god nok og hotellet ser også flot ud, men kundeservicen på hotellet var ikke iorden..

10/10 Fremragende

lis, albertslund

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt par og familie hotel
Dette hotel er bare pragtfuldt. Jeg har været der 6 gange og det var ikke sidste gang. Der er et dejligt venligt personale, de har været der de gange jeg har besøgt hotellet, så man føler sig helt hjemme. Der er nogle pragtfulde udenoms områder, noget for en hver smag. En skøn privat strand, som hotellet nærmest ligger på. Dette hotel kan klart anbefales hvis man vil være sikker på en god ferie. Selv om hotellet har alt inclusivt, skal man prøve de lokale restaurenter, smage ægte græsk mad.Dette hotel lever op til sine 4 stjerner.

6/10 Okay

Gillieron

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Overnattede 5 nætter i september 2023

8/10 Udmærket

Paul

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Ismo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was excellent. Beach was also very nice.
Overnattede 10 nætter i juli 2022

2/10 Forfærdeligt

Alexander

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vacation
I stayed at this hotel for one week and paid 170 euros per night. It states that its a 4 star hotel. Its maximum a 3 star hotel. Whoever states otherwise hasent travelled in their life. Rooms are like 100 years old. Bathrooms are old and the waterpipes loud. In the room you cab here your neighbor talk, go to the toilet and whenever a neighbor door closes its like a bomb going of. Impossible to sleep. Mosquitoes in the room and i spent the night killing all of them because it’s impossible to sleep aince they keep biting you. So take into consideration to apend 2 hours every night killing mosquitoes. Pool was old and very few sunbeds. If you are not the first person to the pool you will have to amtry and get a bed at the beach. Beach area not so nice. Too many rocks before getting into the water. Breakfast was the worst experience ever. Very few varieties and tasteless and to so attractive at all. Restaurant had no aircondition so you start the dlday sweating or you can sit outaide and sweat in the sun. The dont have a lugageroom which is important since there are many people with a later flight than morning flights. If going to grecce if you dont book a 5 star hotel dont go there. And for the prices they are charging it’s definitely not worth going. They have such a low standard that it’s ridiculous. Around the hotel area there are shops and restaurants. All the shops prives are ridiculously high. Alomst a scam for what they are charging tourists.
Overnattede 7 nætter i juli 2022

8/10 Udmærket

Andreas

Overnattede 7 nætter i juli 2022

8/10 Udmærket

Kent

Overnattede 4 nætter i juli 2022

6/10 Okay

Sylvie

Rejste med partner
Synes godt om: Rengøring
Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead. We received the info the next day in English. They would not give us a late check out, even by an hour and did not offer a place to shower in the interim. Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules. No water sports or hotel activities at this location. Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
Overnattede 2 nætter i juni 2022

8/10 Udmærket

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Isommat huoneet 28 neliötä,allasnäkymällä.Ei sovi liikunta rajoitteelliselle. Huoneet monen rapun jälkeen ja ovat ylhäällä. Patio tai parveke ,ei mitään yksityisyyttä.Huoneet ei ole äänieristetty
Overnattede 7 nætter i april 2022

8/10 Udmærket

Juuso

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2022

8/10 Udmærket

tuomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sunny was shining. Place was nice
Overnattede 7 nætter i april 2022

10/10 Fremragende

May- britt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Veldig bra
Overnattede 14 nætter i september 2021

10/10 Fremragende

Uriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommend
Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
Overnattede 7 nætter i august 2021

8/10 Udmærket

shawkat

Synes godt om: Rengøring, service og personale
Nice but very tiny place
The room and the bathroom are too small but overall the place is clean
Overnattede 7 nætter i juli 2021

10/10 Fremragende

Bianca

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All spaces are very nice designed and well maintained - from loby to pools areas Love a lot the restaurant and bar terrace with an amaizing sea view Very calm and relaxing place
Overnattede 2 nætter i august 2019
Svar fra Giannoulis Hotels & Resorts den 5. sep. 2019
Dear Mrs. Bianca, Thank you so much for your kind words and compliments!! We are happy to see that you had a pleasant stay here with us and we hope that you will give us the chance to welcoming you again in the near future. Warmest regards. The management

2/10 Forfærdeligt

Antonietta

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quattro stelle scadente
La struttura non é un 4 stelle. Sono più strutture assemblate. Salone ristorante con sedie con cuscini sporchi e maleodoranti. Pochi ombrelloni in spiaggia e nelle due piscine. Animazione inesistente, in una settimana i bambini sono stati coinvolti nei giochi in piscina una sola volta e per breve tempo. Bella la zona nuova ma vecchio tutto il resto. Nel bagno la porta sbatteva contro il gabinetto. Lenzuola e teli mare forati e macchiati. La vista giardino era inquietante. La struttura é attraversata dalla strada principale e per raggiungere spiaggia e ristorante c'è un tunnel sporco da attraversare. Personale per nulla cordiale ad eccezione di pochi. Il mare non eccezionale. Cibo nella norma, buoni veramente solo i dolci. Forse un tre stelle. Inesistente il supporto di hotel.com ma le lamentele per questo saranno gestite in separata sede.
Overnattede 8 nætter i august 2019
Svar fra Giannoulis Hotels & Resorts den 4. sep. 2019
Dear Antonietta, To start with, thank you for your recent stay in our hotel and also for posting your feedback. We were disappointed by your comments and would like to take the opportunity to express our apologies for our hotel not having reached your expectations. Kindly be informed, that we are officially a 4-star hotel set in 3 different complexes and even though the setting obviously did not seem to be to your liking, we wish you would have read your agent's hotel description or even visited the Hotel's official web page to find out more information about the premises as well as the facilities, prior to your booking. As a hotel we take great pride regarding our staff service and cleaning standards, still we accept all criticism and your comments will be discussed at length with our staff members to ensure improvement. All in all, we would have loved to have been given the chance to talk to you during your stay and try to rectify anything that was not right. Hopefully, your next visit on the island will be more enjoyable... Regards, The Management

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
Overnattede 7 nætter i august 2019
Svar fra Giannoulis Hotels & Resorts den 19. aug. 2019
Dear Guest, Thank you so much for your kind words and compliments!! We are honored to read that you had such a pleasant stay here with us and we are already looking forward to seeing you again in the near future. Best regards, The management

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
De la réception, en passant par les bars, les restaurants et la chambre, tout était très bien
Overnattede 7 nætter i juli 2019
Svar fra Giannoulis Hotels & Resorts den 7. aug. 2019
Dear Guest. Thank you very much for choosing to spend your summer holidays here with us and for your excellent scoring!! Your kind words are much appreciated! We are looking forward to welcoming you again in the near future!! Warmest regards. The management

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i juli 2019
Svar fra Giannoulis Hotels & Resorts den 18. jul. 2019
Dear Guest, Thank you very much for your excellent scoring! We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

10/10 Fremragende

Olga

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice place for a family vacation
Very nice friendly personnel. Great place, location, food, animation program in the day and evening, quit clean beach and pool - everything one needs for a nice vacation. All the requests we had were handled quickly. We highly recommend this place for a family vacation.
Overnattede 8 nætter i juli 2019
Svar fra Giannoulis Hotels & Resorts den 15. jul. 2019
Dear Mrs. Olga, Thank you so much for choosing to spend your summer holidays here with us and for your positive feedback! As you mention, our hotel is ideal for family holidays beside the beach. Finally, we would like to especially thank you for the recommendation of our hotel to other potential guests! We hope that you will give us the chance to seeing you again in the near future! Warmest regards

8/10 Udmærket

Werner

Synes godt om: Rengøring, service og personale, værelsets komfort
Great family holiday,go during UK school holiday
This hotel is made by the staff, they are awesome and all deserve a pay rise. We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind. It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!! The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!! It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over. Maybe we went wrong time of year for guest from UK(early June). I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision. We will miss Santa Marina, until next 😀
Overnattede 6 nætter i juni 2019
Svar fra Giannoulis Hotels & Resorts den 22. jun. 2019
Dear Werner, Thank you so much for taking the time to share your experience of your stay with us and for all of your kind words and compliments!! We are happy to read that you had such a pleasant stay and that you enjoy our person attention and care! The management and the staff our hotel wish you all the best and we are already looking forward to seeing you again in the near future! Warmest regards, The management

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2019
Svar fra Giannoulis Hotels & Resorts den 20. maj 2019
Dear Guest, Thank you very much for taking the time to rate us! The feedback of our guests is very important and useful for us in order to upgrade our services to the highest level. Please take some more time to provide us some more information about your experience. We hope that you will give us the chance to welcoming you again in the near future. Best regards.

8/10 Udmærket

Verificeret rejsende

Overnattede 7 nætter i april 2019
Svar fra Giannoulis Hotels & Resorts den 19. apr. 2019
Dear Guest, Thank you very much for taking the time to rate us. We hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future. Best regards, Giannoulis Hotels & Resorts

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2018
Svar fra Giannoulis Hotels & Resorts den 5. nov. 2018
Dear Guest, Thank you very much for taking the time to rate us. We hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future. Best regards, The management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i september 2018
Svar fra Giannoulis Hotels & Resorts den 16. okt. 2018
Dear Guest, Thank you very much for taking the time to rate us and for choosing to spend your summer holidays here with us. We hope that you will give us the chance to welcoming you back again in the near future. Best regards, The management

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, værelsets komfort
ideales Relaxhotel entlang dem schönen Strand
Upgrade zu Marina Plaza; ruhigere Lage, schöne Meeressicht, tolles Frühstücksbuffet, genügend Platz, kühler Pool
Overnattede 3 nætter i september 2018
Svar fra Giannoulis Hotels & Resorts den 11. okt. 2018
Dear Erik, Thank you so much for your kind words and for your excellent scoring! We are happy to learn that you had a pleasant stay here with us and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sehr Strandnah und gemütlich
Insgesamt schönes Hotel. Ein Teil am Strand der andere durch einen Tunnel mit dem anderen Teil (Straße gegenüber) verbunden. Wir waren auf der Seite ohne Strand dafür hat es den Pool. Essen war gut und das Personal sehr nett. Was man sich sparen kann ist die hauseigene Masseurin, fast das gleiche Preis wie in Deutschland aber wesentlich schlechter!
Overnattede 8 nætter i september 2018
Svar fra Giannoulis Hotels & Resorts den 25. sep. 2018
Dear Guest, Thank you very much for your feedback and for choosing to spend your summer holidays here with us! We are happy to read that you had a pleasant stay here with us! Moreover, we would like to inform you that the management and the staff of our hotel are already informed about your comment regarding the in-house massage treatments in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future. Warmest regards, The management

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 2 nætter i september 2018
Svar fra Giannoulis Hotels & Resorts den 22. sep. 2018
Dear guest, Thank you very much for taking the time to rate us. It would be very useful for us to take some time and share your experience of your stay with us. We hope that you will give us a second chance to welcoming you again in the near future. Best regards. The management.

6/10 Okay

Verificeret rejsende

Not very impressed
Bed and facilities were good, but room and bathroom were tiny and we asked to move to accommodate my pregnant wife but they did not allow this. The customer service was not great. The food at breakfast was also not great. Location was good and the beach and the pool were great.
Overnattede 3 nætter i september 2018
Svar fra Giannoulis Hotels & Resorts den 15. sep. 2018
Dear guest, Thank you very much for choosing to spend your summer holidays here with us and for taking the time to share your experience of your stay. We are sorry to hear that the given room was not meeting your needs. However the total size of our rooms is clearly reported on the detailed descriptions of each room type, in order to avoid any misunderstandings. Moreover, as we inform you during your stay, our hotel was fully booked and there is no any alternative solution. Thank you very much once again for your feedback and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

10/10 Fremragende

Odd Ragnar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flott basseng og fin strand
Overnattede 7 nætter i september 2018
Svar fra Giannoulis Hotels & Resorts den 10. sep. 2018
Dear Odd Ragnar, Thank you very much for your excellent scoring and for choosing to spend your summer holidays here with us! We are happy to see that you had a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future! Best Regards, The management

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, just needs a few tweaks
The hotel was nice and the staff were friendly although not always that attentive. Rooms are quite small and there not enough sunloungers for the guests.
Overnattede 1 nat i september 2018
Svar fra Giannoulis Hotels & Resorts den 10. sep. 2018
Dear Guest, Thank you very much for your feedback and for choosing to spend your summer holidays here with us! The number and the positions of the sun loungers on the beach in front of our hotel are placed following the rules and the directions of the environmental service of the municipality. It is impossible to put 450 sun loungers on the beach. However, sun loungers are available in the pool areas so all of our guests have the opportunity to enjoy the sun. Regarding your notice about the attention of our staff members, we would like to inform you that we are always doing our best in order to provide personal attention to each of our guests. However, the management and the staff of our hotel are already informed about your comment. After all, we hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future. Best regards, The management.

6/10 Okay

Peter, UK

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Best part is location and setting but...
Beach setting and courtyard dining under the stars and trees were the highlight. But room was very small, shower room tiny. air conditioning poor (did not cool very much), buffet was good selection but was not kept very hot so luke warm food was the norm and what ever time you ate. All inclusive was fair. Staff were mostly pleasant, friendly and efficient. Mani at the hotel bar was brilliant at remembering your drink choices. When complained about AC at main desk was told by one gentleman 'that this is Greece'. We were not impressed - We paid for AC...
Overnattede 10 nætter i august 2018
Svar fra Giannoulis Hotels & Resorts den 7. sep. 2018
Dear Mr. Peter, Thank you very much for your review and for all your kind words about our staff members and our all inclusive program. We are sorry to hear that you faced some issues with the air condition system in your room. However, during the season some technical failures might be faced and we are always doing our best in order to fix them as soon as possible. Moreover, we would like to notify you that the management and the staff of our hotel are already in After all, we hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future! Best regards, The management

8/10 Udmærket

Verificeret rejsende

Fint.
Oppholde var fint. Hyggelige service arbeidere. Rent og fint. God buffe. Var ikke mye å gjøre på kveldene utenom å leke med kattene på parkeringen. Til de av dere som velger å bo her så husk å mat kattene.
Overnattede 7 nætter i august 2018
Svar fra Giannoulis Hotels & Resorts den 31. aug. 2018
Dear guest. Thank you very much for choosing to spend your summer holidays here with us and for your review. We are happy to read that you had a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 Fremragende

Stylianos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2018
Svar fra Giannoulis Hotels & Resorts den 25. aug. 2018
Dear Mr. Stylianos, Thank you so much for your excellent rate and for choosing to spend your summer holidays here with us! We hope that you will give us the chance to welcoming you again in the near future! Warmest regards, The management

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Kiva hotelli lähellä ranta. WC ja suihkutilat tarvitsee kyllä vähän päivitystä. Ystävällinen henkilökunta ja toimiva paketti.
Overnattede 14 nætter i juli 2018
Svar fra Giannoulis Hotels & Resorts den 11. aug. 2018
Dear Guest, Thank you very much for taking the time to review us and for your kind words. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juli 2018
Svar fra Giannoulis Hotels & Resorts den 31. jul. 2018
Dear Guest, Thank you very much for taking the time to rate us and for choosing to spend your summer holidays here with us! We hope that you had a pleasant stay and that you will give us the chance to welcoming you again in the near future. Best regards, The management.