Hoteller nær Grassy Lakes

"Very comfortable place service was excellent"

"We’ve been staying @the HIS (this SJ location) about 6 times a year, for 2 + years. Our last visit was rather unpleasant, and quite frankly rather disappointing. The grout on the bathroom floor was coming-up between the floor tiles, a mess and first noticed, as I walked in the bathroom barefoot (ouch). This was easily noticed by cleaning staff, but never rectified. An inspection would have indicated an intervention was past-due The adjacent room decided to have a party! At 1:45 am, I called...

"Staff was great, room was great, breakfast could have been better"

"Pænt og hyggeligt"

"Everything was good but room did feel a little damp with a pet smell."

"I lived in Saint John for over a decade and since moving, I’ve stayed at this hotel several times under the Hilton brand. This was my first time staying under new ownership and will give the Delta a go next time. The underground parking garage always had clear signage directing to the hotel entrance, that is gone and took some time to find the door from the parkade. While heading to the counter to check in, I stopped around the corner to put my bag down and gather my intel needed to check in-...

"The friendly hosts and the elaborate, tasty breakfast were the highlights of our stay here. The room was spacious and clean and the bed was comfortable. The shower set-up on the clawfoot tub reminded us of our first home and were fine, but a grab bar to help getting out would be helpful. The gardens were pleasant. The outside of the building was a bit tired and worn looking; I'm sure upkeep on such a large, historic building is tough."

"Office is only monitored M-F business hrs. So not sure how to communicate after hours? We arrived late on Thursday and were not in the room we booked. Dealt with that issue in the morning on Friday and it was quickly resolved and our parking space was moved to a secure indoor parking space once they noticed we had bikes. We were happy that we were there during business hours. Unsure what would have happened if this was on a weekend. There were no elevators in either building. If you have...

"Very clean beautiful hotel."

"The hotel is in bad condition and a lot of Noice also"

"Staff excellent restaurant excellent great service."

"Lav standard til prisen."

"Everything about the stay"

"The staff was lovely but the room was very unclean. Stunk of cigarettes and there was burn holes in the bedding. Empty alcohol bottles and cans everywhere. We left immediately. The staff was lovely and looked defeated. My heart goes out to them but I couldn't stay there with my immune compromised husband and children "

"No elevator"

"Stedet havde en god beliggenhed og venlig betjening."

"Clean room, friendly staff, parking in front of riom"