2/10 Forfærdeligt
David, Webster City
Rejste med familie og småbørn
30. sep. 2025
Let me first start by saying the area itself is beautiful, and the views are beautiful from the hotel, but that’s about where it ends.
We stayed there for the Superior Fall Trail Rqce, and do not stay there if you are planning on running or unless you like to never leave the room after hours.
Why? Well, they give you two key cards, that will get you in to your room. After that, the fun begin begins and neither key card will work and there is no staff after hours to help you even though they give an emergency number you cannot reach them. My partner and I and our 11-year-old stayed there and my partner and her 11-year-old had to sleep in the car for four hours after we left early in the morning for the race. She called the emergency number, but no one answered, the lobby is closed and no one is around. Completely unsafe because just imagine what would’ve happened if you left the baby in the room to run to the snack machine, which is outside and you couldn’t get back into the room and you couldn’t reach anyone to help you.
Well, I contacted Expedia and they could not help, and they could not reach the hotel, and I contacted the hotel twice and they will not respond, this is completely unacceptable from both Expedia and the hotel. The fact that you get locked out of your room is unbelievable and is extremely unsafe. I will also be contacting the local Better Business Bureau there along with the trail race Director because this place should not be even an option.
David
Overnattede 2 nætter i september 2025