Facilitet på overnatningsstedet

Anmeldelser af NH Collection Granada Victoria Hotel

4 out of 5
NH Collection Granada Victoria Hotel
Puerta Real, 3, Granada, Granada

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 682 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 41 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1001 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Niels-Ulrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra RECEPTION den 4. okt. 2023
Dear Niels,Thanks for sharing your valoration about your recent stay with Hoteles.com.Best regards

8/10 Udmærket

Sanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel with good rooms
We arrived early and was lucky to get our room. The lady at the desk was very friendly. We have booked one with balcony facing the street but got the option for an interior room. It was just facing a wall but was quiet. I sleep very light. The rooms a spacious and good beds. There was plenty of space in the bathroom and a basket for "trash" both in the bathroom and sleeping room. We travel a lot and this we do not see often but we think it is important. We did not have breakfast we think the price was too high and we do not eat a lot. We had tea in the room. The hotel is very central and we can only recommend it. There was only one thing that was not OK. We had a small bottle of water from the refrigerator and the price was € 4,20!!! This is ridiculous and not OK! there was no pricelist otherwise we would not have taken it.
Overnattede 1 nat i november 2022
Svar fra RECEPTION den 5. dec. 2022
Dear Sanne,Thank you for choosing NH Collection Victoria during your recent visit to Granada and for taking the time to share your feedback with us and Hoteles.comIt is a great pleasure to know that you enjoyed your stay with us, specially our location, the room and our staff.We just want to tell you that a QR code is available in the room with the prices of the minibar and all the hotel informationWe hope to welcome you back soon.Best Regards,

10/10 Fremragende

Dorthe, Ry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel der ligger lige midt i smørhullet. Alting var bare perfekt

10/10 Fremragende

John

Great stay but would appreciate security safe in room…
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, friendly staff
Overnattede 1 nat i maj 2024

8/10 Udmærket

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This a city centre hotel in a traditional building in a busy location very close to the main shopping area. The inside was more modern and but had been nicely converted. Getting to by car was a challenge as it sits within a restricted zone. Follow yellow signs for the Victoria public car park as there appears to only one way in through semi pedestrian streets. It would have been helpful to know this beforehand but the hotel published information on this was poor. In fact the traffic restrictions don’t apply to guests and the hotel passes your car registration number on to the police to avoid a fine, again would have been useful to know! The rooms were good, clean, and well equipped. We had a large room with an inner balcony and had hoped for a city view. This turned out to be blessing as there was a festival when we were there and the streets were crowded and noisy. The breakfast area was large in an enclosed courtyard and the breakfast was excellent with a wide choice. The staff were welcoming and friendly. If you are going to the Alhambra which is fantastic and thoroughly deserves its World heritage status, take a taxi up as it is a very steep climb and 20-30 mins walk (hailed from the street) about 7€ and walk back. Alternatively there is a good dedicated bus service from the city centre.
Overnattede 2 nætter i maj 2024
Svar fra RECEPTION den 15. maj 2024
Dear Stephen,We greatly appreciate your wonderful comment about our hotel and our personal staff. We would be delighted to see you here again. Thank you so much. Best wishes. Team NH Collection Victoria.

6/10 Okay

Danielle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, good service and location however the mattress is very hard and stiff. Because of this our sleep was very uncomfortable.
Overnattede 2 nætter i april 2024
Svar fra RECEPTION den 2. maj 2024
Dear Danielle,Thank you so much for taking a few minutes of your time to share your impression about your recent stay with us to the rest of the Expedia users.We are sorry that your stay was not what you expected due to the mattress incident.Best regards

4/10 Dårligt

Younjoo, Dix Hills

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We booked a supreme XL room. It clearly states on the site an extra bed can fit and it comes with a balcony/terrace, robes, slippers. The room we were given was barely able to squeeze in the extra bed there was no balcony or terrace and no robes or slippers. Spoke to manager who told us the room is what it is and it’s a large window not a balcony. Strangely enough room next door we were able to take a peak it was definitely larger. Managers basically don’t have an answer really disappointing. Would avoid as it seems bait and switch.
Overnattede 1 nat i april 2024
Svar fra Comentario de la recepción del hotel den 6. maj 2024
Sorry for the inconvenience, we take note of your rating to improve the conditions of our website so that it does not cause confusion again regarding the shape of the room. Again, we are sorry that the answer was not exactly correct.

10/10 Fremragende

Samanta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024
Svar fra RECEPTION den 22. apr. 2024
Dear Samanta,Thanks for sharing your opinion about your recent stay at the hotel.Best regards

10/10 Fremragende

david

Great area. Staff nice. Comfortable stay
Overnattede 2 nætter i april 2024
Svar fra RECEPTION den 22. apr. 2024
Dear David,thanks for sharing your opinion about your recent stay at the hotel.Best regards

10/10 Fremragende

deepak

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra RECEPTION den 19. apr. 2024
Dear guest,Thank you very much for your valuable evaluation. We hope to see you here again and offer you a great service.Best regards

10/10 Fremragende

Eugenio

Overnattede 3 nætter i april 2024
Svar fra RECEPCIÓN den 6. maj 2024
Estimado Eugenio,Gracias por valorarnos con la máxima puntuación a través de Expedia.Saludos

10/10 Fremragende

jessica

Overnattede 2 nætter i april 2024
Svar fra RECEPCIÓN den 6. maj 2024
Estimada Jessica,Gracias por valorarnos con la máxima puntuación a través de Expedia.Saludos de todo el equipo

10/10 Fremragende

Blanca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelent
Overnattede 2 nætter i marts 2024
Svar fra RECEPTION den 14. apr. 2024
Dear Blanca,First of all, let me show you our sincere gratitude for taking the time in sending us your review through ExpediaHoping to welcome you for your next stay with us in Granada.Receive our best regards

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous stay. Location was great. Everything was easily accessible on foot. Would highly recommend
Overnattede 2 nætter i april 2024
Svar fra RECEPTION den 14. apr. 2024
Dear Jennifer,Thank you for taking the time to share your recent experience through Expedia.comWe appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future

10/10 Fremragende

Denis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
L’hôtel nécessiterait un rafraîchissement. Chambre un peu vieillotte. Déjeuner exceptionnelle. Difficulté pour l’arrivée en voiture aucun debarquadere et le parking est bien cachée pour les non-initiés
Overnattede 1 nat i april 2024
Svar fra RECEPTION den 19. apr. 2024
Dear Denis,Thank you for choosing NH Collection Victoria during your recent visit to Granada and for taking the time to share your feedback with us.We hope to welcome you back soon.Best Regards

10/10 Fremragende

Rosa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff went above and beyond to provide a room with great views and with early check in. Great location in the heart of Granada.
Overnattede 1 nat i april 2024
Svar fra RECEPTION den 14. apr. 2024
Dear guest,Thank you so much for your kinds words and your good puntuation, I am glad to hear that everything was perfect during your stay. We hope to see you soon.Best regards.

10/10 Fremragende

Chun Wa

Overnattede 1 nat i marts 2024
Svar fra RECEPTION den 2. maj 2024
Dear Chun Wa,Thanks for sharing your opinion.Best regards

8/10 Udmærket

CONNIE, Miami

Overnattede 3 nætter i marts 2024
Svar fra RECEPTION den 19. apr. 2024
Dear Connie, We appreciate your rating to continue offering the best service to our customers. Greetings from the NH Collection Victoria team

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Accommodated us leaving our bags there after check out to go to the Alhambra. Breakfast was excellent as well. Highly recommend
Overnattede 1 nat i marts 2024
Svar fra RECEPTION den 28. mar. 2024
Dear Michael,Thanks for your fantastic review about your recent stay with us.Hoping see you soonBest regards

10/10 Fremragende

ELVIRA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
City center. Nice staff.
Overnattede 2 nætter i marts 2024
Svar fra RECEPTION den 15. mar. 2024
Dear Elvira,Thanks for sharing your opinion about your recent stay.Best regards

10/10 Fremragende

Maricela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel with great parking and very clean
Overnattede 2 nætter i marts 2024
Svar fra RECEPTION den 20. mar. 2024
Dear Maricela,Thanks for sharing your opinion about your recent stay at the hotelBest regards

10/10 Fremragende

Lam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy walkable to all majors attractions
Overnattede 2 nætter i marts 2024
Svar fra RECEPTION den 11. mar. 2024
Dear Lam,Thanks for sharing your opinion about your recent stay.We hope you come back again.Best regards

10/10 Fremragende

Loyd Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service in a superb location, thank you.
Overnattede 5 nætter i februar 2024
Svar fra RECEPTION den 29. feb. 2024
Dear Loyd Anthony,Thanks for sharing your experience with Expedia Community. It is a pleasure that you have enjoyed your stay at the hotel.Hoping see you soon.

2/10 Forfærdeligt

Kimmo

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Better to avoid if you appreciate good night sleep
Terrible noice during night because night club visitors screaming on th streets next to hotel
Overnattede 2 nætter i februar 2024
Svar fra RECEPTION den 3. mar. 2024
Dear Kimmo,Thank you so much for your good review and on the other hand, sorry for the inconveniences about the room and the noise. Will will work in order to improve what we can. Hoping see you, kind regards.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
아주 좋았습니다
깨끗하고 편안합니다. 무엇보다 조식이 완전 맛있음.
Overnattede 1 nat i februar 2024
Svar fra RECEPTION den 29. feb. 2024
Dear guest,Thanks for sharing your opinion about your recent stay with us.Best regards

10/10 Fremragende

André

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wifi très médiocre
Overnattede 2 nætter i februar 2024
Svar fra RECEPTION den 3. mar. 2024
Dear André,Thank you so much for your opinion.Best regards

6/10 Okay

Sofia

Overnattede 4 nætter i februar 2024
Svar fra RECEPCION den 21. mar. 2024
Estimada Sofía,Gracias por valorar su ultima estancia con nosotros.Saludos

10/10 Fremragende

NilaJoy

Overnattede 3 nætter i januar 2024
Svar fra RECEPTION den 7. feb. 2024
Dear NilaJoy,Thanks for you excellent punctuation.Best regards

10/10 Fremragende

Seong Tahk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
레스토랑이 훌륭합니다. 다양한 차 종류, 주문 오믈렛, 주문 Fried egg를 제공하고 모든 재료가 신선하고 건강식입니다.
Overnattede 2 nætter i januar 2024
Svar fra RECEPTION den 7. feb. 2024
Dear Seong, Thank you very much for your positive review of our hotel.hoping see you soon.Best regards

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra RECEPCION den 7. feb. 2024
Estimado cliente,Gracias por valorar su estancia en el hotel con la máxima puntuación.Saludos

10/10 Fremragende

Hector

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra RECEPCION den 14. jan. 2024
Estimado Hector,Gracias por valorarnos con la máxima puntuación.Esperamos recibirle en otra ocasión.Saludos

10/10 Fremragende

Francisco

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay. Very easy from Metro-Train station. Walkable. Accesible. Great room. Close to everything. Great experience I will return and recommend
Overnattede 2 nætter i januar 2024
Svar fra RECEPTION den 14. jan. 2024
Dear Francisco,Thank you so much for your kinds words and your good punctuation, I am glad to hear that everything was perfect during your stay. We hope to see you soon.Best regards.

10/10 Fremragende

Jin Ho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra RECEPTION den 10. jan. 2024
Dear Jin Ho ,Thank you for sharing your punctuation about your recent stay at the hotelBest regards

10/10 Fremragende

Alvaro

Overnattede 2 nætter i december 2023
Svar fra RECEPCION den 10. jan. 2024
Estimado Álvaro ,Gracias por compartir su puntuación sobre su reciente estancia en el hotel.Atentamente

10/10 Fremragende

Yikang

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra RECEPTION den 10. jan. 2024
Dear Yikang ,Thank you for sharing your punctuation about your recent stay at the hotelBest regards

10/10 Fremragende

mahlojian fard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, nice location, friendly staff,
Overnattede 1 nat i december 2023
Svar fra RECEPTION den 7. feb. 2024
Dear Mahlojian,Thank you for choosing NH Collection Victoria during your recent visit to Granada and for taking the time to share your opinion.Best regards

10/10 Fremragende

Michael, Toronto

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is perfectly located - walkable to any attraction/shopping/dining. The only issue i had is to find a parking garage - I was expecting to see it at the entrance to the hotel - in fact it was on a parallel street (1 San Anton) without a direct access from the hotel entrance. It took me some time to find it after asking a cab driver. My advice is to add a note to the property details indicating the parking address onsite
Overnattede 2 nætter i december 2023
Svar fra NACHO GARCIA den 27. dec. 2023
We would like to thank you for the time you took to complete the Customer Satisfaction Survey referring to your stay at the NH Collection Victoria and for your comments received, as well as for the trust you have placed in our chain NH hotels GroupWe are grateful for your comments as it does allow us to improve on the services offered, We hope,to welcome you back to our hotel in the near future and we remain at your entire disposal.Best Regards

10/10 Fremragende

Marco

Overnattede 1 nat i december 2023
Svar fra RECEPCION den 10. jan. 2024
Estimado Marco ,Gracias por compartir su puntuación sobre su reciente estancia en el hotel.Atentamente

10/10 Fremragende

DIANE

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, perfectly located. Staff and amenities were lovely.
Overnattede 1 nat i december 2023
Svar fra Comentario de la recepción del hotel den 22. dec. 2023
Dear Diane, Thanks for sharing your opinion with Expedia We are delighted that you have enjoyed your stay at our hotel. Hoping see you soon. Best regards NH Collection Victoria Team

10/10 Fremragende

Alejandro

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra RECEPCION den 10. jan. 2024
Estimado Alejandro ,Gracias por compartir su puntuación sobre su reciente estancia en el hotel.Atentamente

10/10 Fremragende

Patti

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome location! We didn’t get the breakfast, but there are tons of places right there. Try Don Croissant across the street!
Svar fra NACHO GARCIA den 12. feb. 2024
Dear Patti.Thank you for your comments.Best Regards.

10/10 Fremragende

Juan Eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente
Perfecta localizacion, más céntrico imposible.Calidad de alojamiento y servicio excelente.Vilveremos
Overnattede 1 nat i december 2023
Svar fra Comentario de la recepción del hotel den 22. dec. 2023
Muchas gracias por dedicar unos minutos para valorar su estancia. Nos alegramos que todo haya sido de su agrado. Esperamos verle pronto.

2/10 Forfærdeligt

Fernando

Overnattede 2 nætter i december 2023
Svar fra RECEPCION den 10. jan. 2024
Estimado Fernando,Lamentamos no haber estado a la altura de sus expectativas. Nos sorprende la puntuación recibida ya que no tenemos constancia de que tuviera algún problema durante su estancia.Esperamos recibirle en otra ocasión.Saludos

10/10 Fremragende

Jigar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and plenty to do nearby.
Overnattede 1 nat i december 2023
Svar fra Comentario de la recepción del hotel den 22. dec. 2023
Thanks for sharing your opinion. We are delighted that you have enjoyed your stay at our hotel. Hoping see you soon. Best regards NH Collection Victoria Team

6/10 Okay

YANNICK

Rejste med partner
Synes godt om: Service og personale
Accueil professionnel mais... Hôtel veillissant, déco datant de 40 ans... Dans notre chambre très bruyante, le parquet était collant, la porte raclait le sol, le tissu de la chaise était élimé, les robinets étaient mal fixés, les liseuses n'avaient pas d'ampoule, les appliques en tissu pas très nettes.... Bref, le rapport qualité/prix n'est pas au rendez-vous (506 Euros pour 3 nuits dans cet hôtel 4 étoiles). Je ne comprends les commentaires qualifiant de "magnifique" cet hotel !
Overnattede 3 nætter i november 2023
Svar fra Comentario de la recepción del hotel den 22. dec. 2023
Nous sommes profondément désolés que votre séjour ne vous ait pas plu. Une rénovation est prévue cette année dans toutes nos installations. Nous espérons vous revoir lors d'une deuxième opportunité parmi nous.Merci d'avoir pris quelques minutes pour évaluer votre séjour dans notre hôtel.

10/10 Fremragende

Pia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location in the city centre, friendly staff and great berakfast.
Overnattede 1 nat i november 2023
Svar fra RECEPTION den 4. dec. 2023
Dear PiaWe would like to thank you for the time you took to leave a comment about your recent stay at NH Collection Victoria. We hope to see you soon.Best regards.

10/10 Fremragende

Julio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra RECEPCION den 4. dec. 2023
Estimado Julio,Gracias por compartir su valoración con la comunidad de Expedia.Esperamos recibirle próximamente.Saludos

4/10 Dårligt

ILYA

Rejste med partner
Location is good
Overnattede 1 nat i november 2023
Svar fra RECEPTION den 4. dec. 2023
Dear Ilya,Thanks for sharing your opinion about your recent stayHoping see you soon in NH Collection Victoria.Best regards.

10/10 Fremragende

CLAUDIA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, near from all the Granada´s spirit. Wonderful service from the staff. Nice breakfast. Last but not least, an epic bed...a key fact when travelling.
Overnattede 1 nat i november 2023
Svar fra NACHO GARCIA den 27. nov. 2023
We would like to thank you for the time you took to complete the Customer Satisfaction Survey referring to your stay at the NH COLLECTION GRADANA VICTORIA.We are grateful for your comments as it does allow us to improve on the services offered,We hope,to welcome you back to our hotel in the near future and we remain at your entire disposal.Best Regards