Havepavillion

Anmeldelser af Riosol Hotel

3 out of 5
Riosol Hotel
C/ Isla De Lobos Nº1, Puerto Rico, Mogan, Gran Canaria

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 165 af i alt 773 anmeldelser" "
Bedømmelse på 8 − Udmærket. 373 af i alt 773 anmeldelser" "
Bedømmelse på 6 − Okay. 136 af i alt 773 anmeldelser" "
Bedømmelse på 4 − Dårligt. 66 af i alt 773 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 773 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jens

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotellet er meget slidt og trænger til en kærlig renovering.
Overnattede 7 nætter i februar 2024
Svar fra Community Manager den 7. mar. 2024
Dear Jens,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.We have taken note of your comments on the need to renovate our facilities to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 Okay

Tommi Lyck

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overnattede 7 nætter i februar 2024
Svar fra Community Manager den 23. feb. 2024
Dear Tommi,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 Okay

Guri

Synes godt om: Rengøring
Synes ikke om: Service og personale
Dårlig service, kun en delvist fungerende elevator
Vi gjorde i forvejen opmærksom på at værelset skulle være handicapvenligt, men da hotellet kun har en fungerende elevator, og denne var ude af drift i 3½ dag i de 3 uger vi var der, så skulle man gå trapper op og ned 5 etager. En dame i receptionen mente vi bare kunne finde et andet hotel, absolut elendig service hotellet er nedslidt
Overnattede 21 nætter i januar 2024
Svar fra Community Manager den 14. feb. 2024
Dear Guri,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.We have taken note of your comments on the lift and the need to renovate our facilities and improve the service to study how we can enhance the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Bent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i januar 2024
Svar fra Community Manager den 14. feb. 2024
Dear Bent,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Soren

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Kunne være så godt
Riosol ligger fantastisk med bedste udsigt og sol det meste af dagen. Personalet i reception, i restaurant og bar og rengøring alle flinke og hjælpsomme. Morgenmads- og aftenmadsbuffet med stort udvalg. Stort udvalg i forskellige lejligheder, de fleste med stor altan og flot udsigt. Desværre er Riosol meget slidt og trænger meget til at blive renoveret. Overalt ses afskalninger på vægge og inventar slidt eller itu. Miljø belastes af daglig skift af håndklæder, selvom disse kun er meget lidt brugt samt skift af sengetøj hver 3. dag
Overnattede 5 nætter i februar 2024
Svar fra Community Manager den 14. feb. 2024
Dear Soren,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our helpful staff, breakfast and dinner buffet, large balconies, sunny conditions, great location, and amazing views. It is a pleasure to check that you enjoyed your holiday with us.We have taken note of your comments on the need to renovate our facilities to study how we can improve the experience for our guests. Your feedback is essential to us. Thank you very much for letting us known.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

6/10 Okay

Kristian

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Community Manager den 7. feb. 2024
Dear Kristian,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

2/10 Forfærdeligt

Sigrún

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad conditions
Three star hotel, so we did not expect much The apartments are in a bad shape, shower drain blocked , which I discovered while taking a cold shower due to heating problems. We requested help regarding the blocked drain, without a success (they said they would come, but did not). Everything about the apartment needs to be restored. Sewer stink was in the apartment (perhaps because of the drain), but also outside, leaking pipes).
Overnattede 1 nat i december 2023
Svar fra Community Manager den 12. jan. 2024
Dear Sigrún,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.We have taken note of your comments on the need to renovate our rooms and improve the maintenance to study how we can enhance the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 Okay

Christiane

Rejste med familie
Synes ikke om: Service og personale
Vi kommer IKKE tilbage
Maden var rigtig fin, dog blev der ikke fyldt op i buffeten, så hvis du kom i slutningen af åbningstiden, var udvalget lille. Personalet var generelt ikke særligt smilende, dog med tre undtagelser en ung fyr i restauranten og en kvindelig og mandlig receptionist, som var smilende og imødekommende. Nogle af dem var direkte uvenlige. Poolområdet er fint og der er fint med liggestole, men du må ikke lege med en badebold eller have en luftmadras eller lignende i poolen, så ikke så sjovt for børnene. Standen var også rimelig dårlig, værelserne og især badeværelserne trængte til en grundig renovering.
Overnattede 7 nætter i november 2023

10/10 Fremragende

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2023
Svar fra Community Manager den 26. okt. 2023
Dear Brian,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

10/10 Fremragende

Linda Marianne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vi syntes at det var et dejligt sted, smuk beliggenhed, lækker varieret buffet morgen, middag og aften. Behjælpeligt personale, hyggelig underholdning, mange udendørs aktiviter i nærheden.
Overnattede 7 nætter i juni 2023
Svar fra Community Manager den 21. jun. 2023
Dear Linda Marianne,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our helpful staff, delicious buffet, pleasant entertainment, and beautiful location. It is a pleasure to check that you enjoyed your holidays with us.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Lisa

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 11 nætter i maj 2023
Svar fra Community Manager den 9. jun. 2023
Dear Lisa,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 Okay

Martin Kingo Lindegaard

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2023
Svar fra Community Manager den 18. apr. 2023
Dear Martin,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Skøn beliggenhed
Dejligt sted beliggende højt over Puerto Rico med skøn udsigt over havnen og lagunen. Dejlig balkon til værelset, god pool på taget af hotellet og god cafemad i cafeen v. poolen. Bygningerne/værelserne lidt trætte, men totalt set et helt fint sted, hvor jeg gerne vil komme igen
Overnattede 5 nætter i februar 2023
Svar fra Community Manager den 10. mar. 2023
Dear Skøn,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our food, swimming pool, nice balconies, location, and beautiful view. It is a pleasure to check that you enjoyed your holidays with us.We have taken note of your comments on the need to renovate our rooms to study how we can improve the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

4/10 Dårligt

Joe

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Riosol en stor skuffelse
Hotel Riosol er slidt og de har svært ved at få foretaget de reparationer/udbedringer der er nødvendige. Pool området er OK, receptionen ser fin ud, men lejlighederne er meget slidte og mange ting fungere ikke. Desuden er der ikke samme standard for ens lejligheder med hensyn til hvad der er i lejligheden når du ankommer. Sevice er ikke ens og der er for lidt, der er ingen knive der kan skærer, køleskabet er rustent, de ekstra senge er hårde som sten, der var fuld af myrer og taget var utæt så det regnede ind i lejligheden, armatur på vasken var løst i køkkenet og badeværelset var slidt med afskallet maling og dårlige fuger.
Overnattede 7 nætter i februar 2023
Svar fra Community Manager den 22. feb. 2023
Dear Joe,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our reception and pool area.We have taken note of your comments on the need to renovate our apartments, improve the maintenance, the kitchen equipment, and sofa beds, and eliminate the ants to study how we can enhance the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i februar 2023
Svar fra Community Manager den 22. feb. 2023
Dear Maria,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Kim

Overnattede 7 nætter i januar 2023
Svar fra Community Manager den 22. feb. 2023
Dear Kim,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

4/10 Dårligt

Dan

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel Riosol nedslidt og med total dårlig service
Indtjekning gik fint Værelser fugtige og lugtede kraftigt af skimmel, vinduer måtte stå åbne døgnet rundt for lidt udluftning. Morgenbuffet Ok, dog med utroligt ugideligt og negativt / surt personale. Generelt var personalet utroligt dårligt servicemindet, og opførte sig som konger, der kun serverede lige når det passede dem. Middags og aftenbuffet var generelt utroligt dårligt. Eksempler: Rib eye og andre stykker kød, skåret på en pålægsmaskine i ca 5 mm tykkelse og dermed stegt til sålelæder. Stedet bærer tydeligt præg af at være nedslidt, og at dømme ud fra personalets humør, var de mindst ligeså nedslidte. Man kunne ikke lade være med at tænke flere gange dagligt: hvis jeg var så træt af mit job, ville jeg ha skiftet job straks. Hotellet ligger med en fantastisk udsigt over havn og By fra alle værelser, men her stopper det positive så også. Har man lyst til en god og hyggelig ferie, er Riosol absolut ikke et sted man skal vælge. Hotellets stand er med store sætnings revner overalt, og kun et spørgsmål om tid, før nedfaldne betonstykker rammer personer. Værelser meget nedslidte og med tydelige skimmelangreb. Rengøringspersonalet er som de eneste, glade og gør en god indsats. Serveringspersonale i restaurant og bar, burde udskiftes til friske og glade mennesker. Maden var absolut ikke værd at skrive hjem om. Alt i alt en rimelig dårlig oplevelse.
Overnattede 7 nætter i december 2022
Svar fra Community Manager den 4. jan. 2023
Dear Dan,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria.Thank you for praising our cleaning staff, and the fantastic view.We have taken note of your comments on the need to improve the maintenance, the apartments ventilation, and the attitude of our waiting staff, to study how we can enhance the experience of our guests. Your feedback is essential for us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i oktober 2022
Svar fra Community Manager den 27. okt. 2022
Dear Guest,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
KLART det bedste mad vi prøvet med ALL INCL- - personalet var både søde, venlige og meget hjælpsomme - vi oplevede en 3 dags storm og ingen kunne gøre det bedre end Riosol - fik ekstra service på afrejse dagen - Glæder os til et gensyn
Overnattede 7 nætter i september 2022
Svar fra Community Manager den 18. okt. 2022
Dear Michael,After reading your review about your stay at the Riosol, we are very thankful.Thank you for praising our excellent staff and food.It is a pleasure to check that you enjoyed your holidays with us and would gladly return.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Julie littau

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Overnattede 7 nætter i september 2022
Svar fra Community Manager den 18. okt. 2022
Dear Julie,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Lars B.

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice location but worn
Nice location but worn.
Overnattede 2 nætter i september 2022
Svar fra Community Manager den 18. okt. 2022
Dear Lars,After reading your review about your stay at the Riosol, we are very thankful.Thank you for praising our location. It is a pleasure to check that you enjoyed your holidays with us.We have taken note of your comments on the need to renovate our rooms to study how we can improve our facilities to make the experience for our guests much better. Your feedback is essential to us. Thank you very much for letting us know.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Stadig et godt hotel, men...
Det var 10. ophold på Riosol, og hotellet var godt som det plejer at være, dog virker værelser og fællesarealer slidte, lige som mange andre hoteller i Puerto Rico.
Overnattede 7 nætter i juli 2022
Svar fra Community Manager den 27. jul. 2022
Dear Kim, After reading your review about your stay at the Riosol Hotel, we are very thankful. Thank you for your fidelity during the last years, and also for praising our Hotel. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the need for renovating our rooms and common areas, to study how we can make the experience of our guests much better. Your feedback is essential for us. Thank you very much for letting us know. We are looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 Fremragende

Kim

Overnattede 7 nætter i juli 2022
Svar fra Community Manager den 27. jul. 2022
Dear Kim, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2022
Svar fra Community Manager den 11. apr. 2022
Dear Frank, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Anita

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Riosol: A hotel to recommend.....
My family and I were on holiday for 2 weeks - First time at Gran Canaria. We had booked 1 week at the Riosol and it was the intention that we should book another hotel after the first week. But we liked it so much that we decied to stay at Riosol the whole stay. It has a beautiful location with a wounderful view over Puerto Rico. The food in the restaurant both morning and evening was buffet and very versatile and good. The swimmingpool is also nice. The staff are friendly and helpfull. The only thing to talk negatively about is: There is music all day at the swimmingpool and it would be nice if it was quiet some times.....The hotel is very worn out and needs a loving hand, but it is Clean and that means everything for us.....We would come back at anytime again.... PS The area is stairs stairs stairs..... so if you are in bad shape or bad walking - this is not the place for you....
Overnattede 7 nætter i marts 2022
Svar fra Community Manager den 1. apr. 2022
Dear Anita, We are very thankful after reading your review about your first stay at the Riosol Hotel. Thank you for praising our friendly and helpful staff, food, cleanliness, swimming pool, location, and views. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We have taken note of your comments on the need for renovating our facilities, and the music at the swimming pool, to study how we can make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Britt

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 7 nætter i februar 2022
Svar fra Community Manager den 25. feb. 2022
Dear Britt, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2022
Svar fra Community Manager den 10. jan. 2022
Estimada María, Le damos las gracias por el tiempo dedicado a publicar su valoración sobre nuestro establecimiento . Siempre nos alegra leer que la experiencia que ofrecemos satisface las expectativas de nuestros huéspedes, esto nos motiva a seguir trabajando en la misma línea. Saludos cordiales, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Anne Kaagaard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lever fint op til 3 stjerner. Dejligt poolområde med opvarmet pool, god mad og den mest fantastiske udsigt. Desuden ligger hotellet godt ifht sol.
Overnattede 7 nætter i december 2021
Svar fra Community Manager den 10. jan. 2022
Dear Anne, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our food, swimming pool area, location, and amazing views. It is a pleasure to check that you enjoyed your holidays with us Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 Fremragende

Allan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2021
Svar fra Community Manager den 6. jan. 2022
Dear Allan, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

2/10 Forfærdeligt

Helene

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i oktober 2021
Svar fra Community Manager den 8. nov. 2021
Dear Helene, We thank you for the time dedicated to rate your stay in the Riosol Hotel. We are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

6/10 Okay

Camilla Ålbæk

Rejste med familie
Synes godt om: Rengøring, service og personale
Fine værelser. God pool, men den lukker tidligt. Sødt og hjælpsom personale. Hotellet, særligt værelserne trænger til en renovering.
Overnattede 7 nætter i oktober 2021
Svar fra Community Manager den 8. nov. 2021
Dear Camilla, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our sweet and helpful staff, rooms, and swimming pool. We have taken notes of your comments on the need for renovation to study how we can improve our facilities to make our guests' experience much better. Your feedback is very important for us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale
Super fint hotel beliggende højt med flot udsigt.
Overnattede 7 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
Der er en skøn udsigt og personalet er venlige og smilende. Maden er god og rigelig med vi kan godt se, at det visse steder ser noget slidt ud.
Overnattede 14 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Overnattede 11 nætter i marts 2020

10/10 Fremragende

Denise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et hotel der bør opleves
Kan klart anbefale at bo på Riosol, vi er tilbagevendende kunder. Vi har besøgt hotellet 5 gange nu og er helt vilde med det. Fantastisk udsigt og personale. Man skal dog kunne lide at gå på trapper eller stejle bakker, men ellers er der selvfølgelig altid mulighed for taxa til 3-4 euro.
Overnattede 7 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra Community Manager den 27. feb. 2020
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Verificeret rejsende

Overnattede 7 nætter i februar 2020
Svar fra Community Manager den 23. feb. 2020
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan varmt anbefales
Fantastik hotel hvor vi er for anden gang. Kommer helt sikkert tilbage igen. Skøn udsigt fra værelserne. Sødt personale. Det eneste minus er at folk spærre liggestole med håndklæder fra morgenen. Det burde hotellet gøre op med og fjerne.
Overnattede 6 nætter i februar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel Thank you for your loyalty, excellent rating, and also for praising our staff, and views. It is a pleasure to check that you enjoyed your holidays with us and that you would gladly return. We have taken notes of your comments on our sunbeds procedures of use, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Super udsigt- og dejlig store terasser super service ved indtjekning mm
Overnattede 5 nætter i februar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for your excellent rating, and also for praising our service, terraces, and views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

10/10 Fremragende

anders

Overnattede 7 nætter i januar 2020

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisk beliggenhed Vi havde et ok dobbeltværelse med havudsigt men Brusekabinen er ikke for voksne mennesker. Alt for lille med for kort badeforhæng med vand på gulvet bagefter 😞 Irriterende
Overnattede 7 nætter i januar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our rooms, views, and location. On the other hand, we have taken notes of your comments on the showers, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisk udsigt og venligt personale. Godt at der nu er 2 elevatorer. Eneste ulempe er alle de trapper.
Overnattede 11 nætter i januar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, elevators, and views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

10/10 Fremragende

Rasmus

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hyggeligt
God udsigt varm pool
Overnattede 7 nætter i januar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Rasmus, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for your excellent rating, and also for praising our heated swimming pools and views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

6/10 Okay

torben

Rejste med familie
Synes ikke om: Rengøring
Dårlig it forbindelse
Overnattede 4 nætter i december 2019
Svar fra Community Manager den 10. jan. 2020
Dear Torben, We are very thankful after reading your review about your stay at the Riosol Hotel. We have taken notes of your comments on the quality of the internet connection, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 21 nætter i november 2019
Svar fra Community Manager den 22. dec. 2019
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 Fremragende

Thi Hanh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
REPEAT
Hotellet var over alt forventning. Flot flot flot inventar, rummeligt og fantastisk placering med den skønneshe ugsigt. Rigeligt med sol og meget hjælpsomme og venlige personale. Stor og variende morgen og aften buffet. Ikke noget at sætte fingre på. 6 stjerner ud af 5 her hos os. det var Vores første tur til Øen men det blir ikke den sidste gang vi besøger øen eller hotellet. På GENSYN 😊 tak for en fantastisk og uforglemmelig ophold og oplevelser.
Overnattede 6 nætter i december 2019
Svar fra Community Manager den 22. dec. 2019
Dear Thi Hanh, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, Restaurant, location, views and the experience we deliver. It is a pleasure to check that you enjoyed your holidays with us and that you would gladly return. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Rosol Riversun – Touristic

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 6 nætter i november 2019
Svar fra Community Manager den 11. nov. 2019
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 Fremragende

Mehria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk sted
Fuld tilfreds :)
Overnattede 8 nætter i juni 2019
Svar fra Community Manager den 1. nov. 2019
Dear Mehria, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, faciliteter
Der kunne godt være meget larm om natten hvor ens naboer holdt fest til langt ud på natten. Og der er rigtig mange trapper at gå på ikke for folk med gang besvær .
Overnattede 7 nætter i juli 2019
Svar fra Community Manager den 21. jul. 2019
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on your neighbours´ behaviour in order to study how we can make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
fint for os men ikke for gangbesværede mange trapper. dejlig swimmingpool med sol fra morgen til aften
Overnattede 3 nætter i april 2019
Svar fra Community Manager den 28. apr. 2019
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our situation and swimming pool. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic