2/10 Forfærdeligt
Arvi
Rejste med partner
7. jan. 2026
Disappointing experience with reception staff.
This morning I phoned the reception to politely ask if we could extend our stay for a few minutes. Unfortunately, the request was declined, which I understand — however, the way it was handled was disappointing.
I was told there was a “big bus arriving at 12:30 PM” and that we needed to vacate the room ASAP. I also asked about the time and was told it was already 10:00 AM, when in fact it was only 9:00 AM. This felt misleading and unnecessary.
This is the first time I’ve had such a poor experience with a receptionist.
Clear, honest, and respectful communication goes a long way, and sadly this interaction fell short. Please improve your courtesy & customer service.
Arvi
Overnattede 1 nat i januar 2026

















