"It was an unpleasant experience at the hotel. In the end, we decided not to stay the night we paid for due to the terrible service. The room was very cold, and the heater did not work. We will not go back again."
"Overall, our stay was okay, mainly because the location was excellent. Everything we needed was within walking distance, which made getting around really easy.
There were a few things that let the room down, though. We had booked a room with a king bed, but it was actually two single beds pushed together, which made the bed feel uneven and uncomfortable. The bathroom also had some maintenance issues; water was dripping while showering and even when using the hand basin tap. Another issue was...
"What a beautiful old hotel! The staff were absolutely wonderful and the room was clean and comfortable :) we had dinner in the bistro and it was delicious and fresh! Great location, we went for a lovely hike around the lake! Thanks for having us!"
"Sullen receptionist who had to be pressed when asked about complimentary breakfast and still didn't give clear directions. Clean bed linen but room overall shabby and somewhat dirty with broken things. No locks on any windows made it unsafe.Some things rusty and dirty.Breakfast room clean and though austere was adequate. Self service. Overall disappointing."
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