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Anmeldelser af Best Western Mountainview Inn

2.5 out of 5
Best Western Mountainview Inn
1024 11th Street N, Golden, BC

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 407 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 419 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 121 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1001 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra GS den 29. maj 2024
Dear Sharon, thank you for taking the time to rate your most recent stay. We appreciate your business and hope to see you again soon. Kind regards,

6/10 Okay

Annalee

Synes godt om: Service og personale
Synes ikke om: Rengøring
The staff was very friendly and the main room was nice but the bathroom fixtures did not work well in the shower , the mirror was covered in a spray and didn’t appear to have been cleaned and there was grime on the bathroom floor.
Overnattede 1 nat i maj 2024
Svar fra GS den 25. maj 2024
Dear Annalee, thank you so much for sharing your feedback. On behalf of all our staff I would like to apologies for the cleanliness of your bathroom. This is not common for us and will be sure to review with the cleaning staff. Thank you again and we do hope to see you again. Sincerely, GS

6/10 Okay

Angela

Rejste med partner
Synes ikke om: Rengøring
rooms was clean bathroom was not. check in and check out was too long of a process, their system seemed a little archaic
Overnattede 1 nat i maj 2024
Svar fra GS den 21. maj 2024
Dear Angela, thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

10/10 Fremragende

Don

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy to get to from the highway.
Overnattede 1 nat i maj 2024
Svar fra GS den 23. maj 2024
Dear Don, thank you for sharing your most recent stay. We hope to see you again soon. Sincerely, GS

2/10 Forfærdeligt

Amy

Overnattede 1 nat i maj 2024
Svar fra GS den 21. maj 2024
Dear Amy, thank you for filling out the review. Should you wish to discuss further, please do not hesitate to contact me directly at the hotel. Sincerely, Dylan

10/10 Fremragende

Annalee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to find
Overnattede 1 nat i maj 2024
Svar fra GS den 20. maj 2024
Dear Annalee, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

6/10 Okay

Nancy, Abbotsford

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The quality and selection of food for the hot breakfast was satisfactory but selection was very limited. They need a better coffee making process as coffee was tepid at best. Overall rating 3 out of 5
Overnattede 1 nat i maj 2024
Svar fra GS den 20. maj 2024
Dear Nancy, we really appreciate your feedback and taking the time to review your most recent stay. We hope to see you again soon. Kind regards, GS

10/10 Fremragende

Davinderjit

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good overall
Overnattede 1 nat i maj 2024
Svar fra GS den 17. maj 2024
Dear Davinderjit, thank you for your feedback. We hope to see you again soon. Sincerely, GS

10/10 Fremragende

Mohammed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
beautiful view
Overnattede 1 nat i maj 2024
Svar fra GS den 16. maj 2024
Dear Mohammed, thank you for taking the time to rate your most recent stay. We value your business and hope to see you again soon. Sincerely, GS

8/10 Udmærket

Akshil

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property seems not broken but, very old. Room was very poorly lit.
Overnattede 2 nætter i maj 2024
Svar fra GS den 14. maj 2024
Dear Akshil, we truly appreciate your feedback and do hope you enjoyed your stay. Thank you again. Sincerely, GS

8/10 Udmærket

Deepika

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra GS den 15. maj 2024
Thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

2/10 Forfærdeligt

Ghulam

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GS den 7. maj 2024
Dear Ghulam, does not appear as though you enjoyed your stay. Should you wish to further discuss please contact the property. Regards, GS

8/10 Udmærket

Lana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reena & The Mountainview Inn Team den 5. maj 2024
Good evening, Lana,Thank you for choosing us as your primary accommodation choice during your recent stay in Golden.Proud to hear that we were able to provide you with superior service and excellent quality of care. Wishing you safe travels and a speedy return.

10/10 Fremragende

Joyce, Claresholm

Rejste med partner
Room and front areas of the hotel are very clean. There is an odour to the hallways, but it could be because of pets. Staff were friendly and efficient. They even called before we got far to come back for my coat. Breakfast was very good.
Overnattede 1 nat i april 2024
Svar fra Reena & BW TEAM den 1. maj 2024
Thank you, Joyce! It was a pleasure to host you during your recent stay with us. We are currently doing a renovation in the hall above your floor, which would’ve been the glue down on our brand new carpet, And shall certainly settle within the next day. We’re happy to hear how much you enjoy the friendly service and the excellent breakfast to start your day off right.We look forward to having you back. Safe travels,

8/10 Udmærket

Linda

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter
Check in was excellent - fast and friendly!
Overnattede 1 nat i april 2024
Svar fra GS den 29. apr. 2024
Dear Linda, thank you for your review. Looks like you had a great stay. Thank you for your feedback and we hope to see you again soon. Sincerely, GS

10/10 Fremragende

Don

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was on excellent condition. The staff was friendly. Breakfast buffet was very good.
Overnattede 1 nat i april 2024
Svar fra GS den 29. apr. 2024
Dear Don, thank you for the review of your most recent stay. Great to see you enjoyed the accommodations and amintities. Thank you again and we hope to see you again soon. Sincerely, GS

10/10 Fremragende

Mark

Overnattede 1 nat i april 2024
Svar fra GS den 17. maj 2024
Dear Mark, thank you for taking the time to rate your recent stay. We hope to see you again soon. Sincerely, GS

8/10 Udmærket

Cindi

Overnattede 1 nat i april 2024
Svar fra GS den 3. maj 2024
Dear Cindi, thank you for taking the time to rate your most recent stay, We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

6/10 Okay

Ragaie

Rejste med familie
Synes godt om: Rengøring, service og personale
Staff is very friendly and cooperative. Drainage system seems to be old. The W.C got clogged and they offered us to use another one in another room which was helpful for us. The pool is clean and the parking was completely empty. There was a floor under renovation during our stay.
Overnattede 2 nætter i april 2024
Svar fra GS den 13. apr. 2024
Dear Ragaie, thank you for sharing your most recent stay. We appreciate your feedback and hope to see you again soon. Sincerely, GS

6/10 Okay

Yoones

Synes ikke om: Service og personale
They knocked on the door at 8 am to do room service service which disrupted my sleep. Who does that at 8 am?! Asked them to come back later. They never did. The room missed a hair dryer. Had to wait a bit to get one after I asked for it. The breakfast was good though. And the room was clean. The mattresses were not as comfortable. Too soft.
Overnattede 1 nat i marts 2024
Svar fra GS den 6. apr. 2024
Dear Yoones, thank you for sharing your feedback. Sorry to hear that you were disturbed during your stay. This is not a practice we use and will be sure to review with the housekeeping staff. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely, GS

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GS den 4. apr. 2024
Dear Stephen, thank you for completing a review of your recent stay. We value your feedback and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Shannon

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff, very clean property
Overnattede 1 nat i marts 2024
Svar fra GS den 2. apr. 2024
Dear Shannon, thank you for your feedback. We appreciate your business and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were very friendly and helpful!
Overnattede 1 nat i marts 2024
Svar fra GS den 1. apr. 2024
Dear Kathleen, thank you so much for your feedback. We will be sure to share with the staff and hope to see you again soon. Sincerely, GS

8/10 Udmærket

Bert Vander

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lots of train noise, but what can you except in the mountains.
Overnattede 1 nat i marts 2024
Svar fra GS den 18. mar. 2024
Dear Bert, thank you for your feedback and for sharing your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Lisette

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons très bien dormi. Propre et tranquille
Overnattede 1 nat i marts 2024
Svar fra GS den 18. mar. 2024
Dear Lisette, thank you for your feedback and for sharing your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Tsetan

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are very nice. good breakfast.
Overnattede 1 nat i marts 2024
Svar fra GS den 17. mar. 2024
Dear Tsetan, thank you for taking the time to share your most recent stay. We truly appreciate your feedback and hope to see you again soon. Sincerely, GS

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy to stay here
Overnattede 3 nætter i marts 2024
Svar fra Guest Services den 14. mar. 2024
Dear Michael, thank you for your feedback and continued support. We hope to see you again soon . Sincerely, GS

6/10 Okay

Devin

Overnattede 1 nat i marts 2024
Svar fra GS den 31. mar. 2024
Dear Devin, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

6/10 Okay

Robert

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Very average hotel, very expensive.
Overnattede 1 nat i februar 2024
Svar fra Reena & BW Mountainview Inn Team den 29. feb. 2024
Thank you Robert for letting us host you during your recent stay in Golden. We look forward to showing our upcoming renovations to improve the property washrooms. We hope to have the opportunity to host you again in the future.

10/10 Fremragende

Steven

Overnattede 3 nætter i februar 2024
Svar fra GS den 20. mar. 2024
Dear Steven, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

8/10 Udmærket

Oleksandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Reena & BW Mountainview Inn Team den 25. feb. 2024
Thank you for being our guest, and choosing BW Mountainview Inn during your trip to Golden. We loved provided a clean, comfortable large suite to unwind in, whilst starting your day with a fresh hot breakfast buffet. We look forward to seeing you again soon.

10/10 Fremragende

Alexandra

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great and easy checkin, breakfast was great options, other than a yappy little dog across the hall our stay was nice. Pillows are small though but we had 2 each.
Svar fra Reena & the BW Team den 23. feb. 2024
Thank you Alexandra for choosing us as your primary accomodation choice in Golden. It was a pleasure to offer you exceptional service, and great breakfast to start your day of travels. We loved having you, and look forward to seeing you again in the near future.

8/10 Udmærket

Brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Reena & the BW Team den 23. feb. 2024
Thank you Brandon for electing to stay with us as your primary accomodation choice in Golden! We're happy to have provided you with a great nights rest, and wonderful breakfast in the morning to commence your travels. We look forward to seeing you again soon.

10/10 Fremragende

Krista

Overnattede 1 nat i februar 2024
Svar fra GS den 20. mar. 2024
Dear Krista, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Place
Always a great place to stay. Pet friendly with an area for pets out back.
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 6. feb. 2024
Dear Brenda, thank you for your continued support. Great to read that you enjoyed your stay and we hope to see you again soon. Sincerely, GS

6/10 Okay

Stéphane

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 23. jan. 2024
Dear Stephane, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again. Kind regards, GS

2/10 Forfærdeligt

Ariesh

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
When I was checking in that staff member was amazing and I was so pleased. Went down hill from there: The facility had a pool however there was a sign posted that the water was low temperate and we could not use it. In the morning when we went to eat breakfast the front desk clerk rudely told us that it was dine in only. I told the staff that we had a dog and he said not his problem. I asked if we could leave the dog alone in the room and he said no that is against the pet policy that I signed at check in. I asked could we then bring our dog to eat our included breakfast he said no. After a bit of back and forth he said only 1 person could take thier food back to the room. We were a group of 4 so one person had to eat alone in the room. I can understand that maybe some people take lots of food and maybe pack it for later. I even offered for him to see our plates and there wouldn’t be extra food taken.He kept saying because it was a hot breakfast we can’t take to our room. I had stayed at a best western 4 days before this trip and they had a much better hot breakfast and there was no rule of eating dine in only. Like I said I can understand the need for the rule but there was no need to be rude and if you are a pet friendly hotel you should have some ways around dine in only. Making family members eat breakfast seperate from each other and 1 person eating in the room alone is bad especially since it’s the start of a new year.
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 23. jan. 2024
Thank you for your feedback.

8/10 Udmærket

Pradip

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Guest Services den 8. jan. 2024
Thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Erin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing staff, very friendly and helpful!
Overnattede 1 nat i december 2023
Svar fra Guest Services den 7. jan. 2024
Dear Erin, thank you so much for your kind words. We hope you enjoyed your stay in Golden and hope to see you again soon. Sincerley. GS

8/10 Udmærket

Michael

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place in Golden . Super dig friendly and accommodating, friendly staff.
Overnattede 4 nætter i december 2023
Svar fra Guest Services den 1. jan. 2024
Dear Michael, thank you for your feedback and for taking the time to write a review. We hope to see you again soon. Sincerely, GS

6/10 Okay

TERRY

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Guest Services den 1. jan. 2024
Dear Terry, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Kind regards, GS

8/10 Udmærket

Lindsay

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is excellent in very way. The Expedia platform didn’t properly book our required pet friendly option with them but the staff were flexible and able to remedy it.
Overnattede 1 nat i december 2023
Svar fra Guest Services den 31. dec. 2023
Dear Lindsay, thank for taking the time to share your feedback. Great to read our staff was able to remedy any concerns. We hope you had a great time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Excellent
Overnattede 1 nat i december 2023
Svar fra Guest Services den 22. dec. 2023
Dear Linda, thank you for your feedback. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Jim

Overnattede 1 nat i december 2023
Svar fra Guest Services den 22. dec. 2023
Dear Jim, thank you for your rating. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

ROGER

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Guest Services den 16. dec. 2023
Dear Roger,Thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

daron

Overnattede 1 nat i december 2023
Svar fra Guest Services den 31. dec. 2023
Dear Daron, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

DAWN

Overnattede 1 nat i november 2023
Svar fra Guest Services den 16. dec. 2023
Thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

8/10 Udmærket

Timothy Mark

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Guest Services den 26. okt. 2023
Dear Timothy, Thank you for your feedback and for taking the time to score your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Fremragende

Kartikkumar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good Hotel with clean rooms and good staff. Nice breakfast too !!
Overnattede 1 nat i oktober 2023
Svar fra Guest Services den 14. okt. 2023
Dear Kartikumar, thank you for your feedback and sharing your review. We appreciate your business and hope to see you again soon. Sincerely, GS

8/10 Udmærket

Eldon

Overnattede 1 nat i oktober 2023
Svar fra Guest Services den 31. okt. 2023
Dear Eldon, thank for taking the time to score your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon.