Hoteller nær Glenwood Theatre at Red Bridge

"Very disappointing stay. The hotel is extremely outdated and in desperate need of renovations. The rooms felt old, the furniture was worn, and the overall property did not match the expectations set online. It wasn’t as clean or well-maintained as I had hoped. I wouldn’t choose to stay here again."

"There was nothing in the kitchen for cooking. I brought my own supplies. If there were, I would not have used them. They took a $100 deposit so if you used any of their supplies, you paid for them. The kitchen was so dirty that I used my own kitchen spray bleach to clean dried food off counters, sprayed handles on refrigerator to use it. No ice machine, just leaking ice trays in freezer. The floor was filthy as if not washed since previous guest. I did not eat their food. The breakfast...

"Good hotel with friendly and serviceminded staff. Nice room and a decent breakfast. All in all a good and fair hotel at a reasonable price. "

"Eclectic hotel with an unusual setup, but very comfortable, beautifully appointed, with lots of amenities."

"I am shocked at how high of stars this hotel had when it is average at best. The hotel is a whole complex which was difficult to navigate and even find the hotel. It is on a beautiful property, but the beds feel like you’re laying on cheap plastic and the breakfast is disappointing. (No waffle maker, which is always what I’m looking for at hotel breakfast). Overall it was a fine overnight but certainly does not deserve the excellent rating listed. Okay at best"

"This is a rebranded Drury Inn. The rooms were clean, but lobby and hallways were dated. Key Cards were not staying coded and heard other guests having the same issue. Booked two rooms through Expedia. On arrival was charged a $50 incidentals fee to my CC (not a preauthorization like most hotels) they said it would be refunded at checkout. I asked for a receipt to make sure I was charged what I was quoted and had record of the $100 refund, but was told I would get a receipt from Expedia even...

"My kids and I left with bed bug bites, our room did not cool off..... the hotel reaked of marijuana. The first night the receptionist had a friend or someone there with her rolling joints on the lobby. The 2 this morning were outside smoking and on their cell phone complaining about another employee that worked at the hotel cursing left and right in front of my children. We will not be back"

"The room was good. Breakfast did not make sense. They don’t have the drinks available and we need to ask staff. It is not convenient and they expect us to tip. Completely unnecessary service. They could just make the drinks available."

"The staff in this hotel goes above and beyond to maje your stay a pleasant one. I booked hitel for my daughters babyshower....the event was very smooth. I would definitely stay here again."

"The staff are very helpful and will go out of their way to help guests."

"We had a wonderful stay at the Sonesta Hotel in Overland Park, Kansas! From the moment we arrived, the staff was friendly, welcoming, and always willing to help with anything we needed. Our room was exceptionally clean, comfortable, and well-maintained, making it easy to relax after a long day. The beds were comfortable, and we appreciated the quiet atmosphere, which made for a great night’s sleep. The hotel’s location was also very convenient, with plenty of restaurants and shopping nearby....

"No hot tub. Good otherwise."

"Everything was good! Would stay again. But do wish breakfast was served a little later. For vacation travelers, 9:00 can be early. I actually arrived a few minutes before 9:00 & food items had already been put away."