Hoteller i Glencoe

"Great space"

"Helpful staff"

"Our front desk attendant was passed out in the back office. I had to wake her up to get a new room key after it didn't work."

"The hot tub in the room was amazing . The staff are really nice , and the building is quiet and next to a lot of places to eat and stores . The air conditioner wasn’t cooling the air in the room very well and the bed was loud probably needs to be replaced ."

"The beds are old and dated along with the covers and blankets. There were two large dead beetles on the bathroom floor. The bathroom had one ply of Kleenex left in the dispenser. The television did not operate. The a/c unit was set at 62. It ran continuously even when adjusted to 76. I had to unplug it. The clerk taking the payment was rude and ill tempered. Overall a poor experience. Would not stay here again."

"Expedia over booked so we didn't have a room when we got there and it was a busy weekend. The owner said she told them she was full but they booked me anyway. So I don't think I'll be using Expedia again."