Hoteller nær Glazey Days

"The room looked better than the photos online. It was spotless and everything was just right - the linens, the carpet, the water temperature in the shower. Sam was an amazing host - when there was an issue with the booking and I encountered issues trying to resolve it with the booking platform - she was helpful and reassuring. My stay was comfortable and the breakfast was delicious - loved the granary bread and I forgot to ask Sam about the coffee - exceptional blend, I want to buy some....

"Had booked two nights. Room was ordinary with a view to the carpark and a partial view to the river,m. The bed was quite uncomfortable - fairly narrow and hard. After the first night we did have someone in the room - apparently to clean it… but the trash bag was left on the bed, the towels had not been replaced, and the desk has not been cleaned. So not sure what they did (apart from moving the trash bag from the bin to the bed). The breakfast was ok. Cereals, juice, etc. and a choice between...

"Pleasant stay , clean and tidy , nice breakfast"

"We paid online for 2 nights after trusting the reviews it was a horrible smelly hotel and the room was tiny we walked out and booked somewhere else"

"Good location for what we needed, rooms equipped with all you need. Clean and comfortable space. Staff helpful and good communication. Would stay here again"

"Parking was great room was small and hot when windows were open could hear a constant dripping sound. Hotel needs a lot of work plenty of staff but no direction maintenance man was loading plates for dishwasher at breakfast. Why not repair the skirting coming away in accessible bathroom or replace the broken lights even clean the windows. Breakfast was off poor quality would not stay again"

"Overall great stay"

"Lovely owners, lovely room, great breakfast (wide cereal selection & cooked option). The bedroom and bathroom were both so spacious and there was a large amount of storage space. Very clean. Nice location. We would have stayed longer if we had time."

"Old but gold"

"The reception experience was not good. It was advertised as bed and breakfast but when I got there, I was told that I had to pay extra for the breakfast and never saw anyone to cook the breakfast if I wanted one."

"Tim was wonderful, couldn't do enough to help and gave excellent advice for places to eat. His communication was very quick. The apartment was very clean and close to the tram stop."

"The hotel is overlooking the sea. The breakfast was nice. Self service and plentiful. The staff were very kind and attentive. We enjoyed our stay very much."

"Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area. Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to...