Spahoteller i Ghoom

"Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese...

"The room I was given needed a fair bit of attention from the cleanliness of the bathroom,filling in the toilet roll and tissues Restaurant was ok but the food needed more variation.However the staff at the restaurant were very nice and helpful. Although it says there is a spa they mean it only offered massages. I feel Expedia could have done a better job with verifying all that is claimed in the description.I think it should be only a Two star rating. "

"Great value for the purchase. We prolonged our stay. Nice big room with a view over Darjeeling and Kangchendzonga. The cleaning and roomservice is efficient. The reception is efficient too and very kind with advices. Thanks to Priyanka. "

"El ambiente es de total relajación, hay poco personal capacitado, a pesar de pertenecer a la cadena Taj no hay un estándar en calidad de servicio. Les falta atención al cliente y no servir té en bolsitas cuando se está en una plantación de té "

"Das Personal ist sehr freundlich und hilfsbereit das Essen sehr lecker. Wir haben uns gut aufgehoben und wohl gefühlt "

"Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. "

"Very comfortable stay. "

"We very much enjoyed our stay at the Elgin Hotel. Our deluxe room was spacious, clean and comfortable. It also had a nice view. We loved the Victorian style of the main building where the reception, bar, lounge and library are located. All the rooms including the dining room were tastefully decorated. The antique furniture and the artifacts take you back to the colonial times. The food served in the restaurant was tasteful. What made the dining experience special was the excellent quality of...