Udendørsområde
Tjek tilgængelighed

Anmeldelser af Ramada by Wyndham Jacksons Point

3.5 out of 5
Ramada by Wyndham Jacksons Point
49 Lorne Street, Jacksons Point, Georgina, ON

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 244 af i alt 746 anmeldelser" "
Bedømmelse på 8 − Udmærket. 230 af i alt 746 anmeldelser" "
Bedømmelse på 6 − Okay. 143 af i alt 746 anmeldelser" "
Bedømmelse på 4 − Dårligt. 66 af i alt 746 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 63 af i alt 746 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bed

Rejste med partner
Synes godt om: Service og personale, faciliteter
The staff are very friendly and helpful. Dinner options at the restaurant is limited but they're all very good.Spa services also available onsite...it was a relaxing stay...
Overnattede 2 nætter i maj 2024
Svar fra Frankie den 25. maj 2024
Hello Bed, thanks for your recent stay with us. I look forward to seeing you in your next visit.CheersFrankie

10/10 Fremragende

Nicole

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i maj 2024
Svar fra Frankie den 22. maj 2024
Morning Nicole, thanks for your recent stay with us, I look forward to welcoming you in next visit.Cheers Frankie

6/10 Okay

braiden

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Poor cell reception and dirty room
Overnattede 2 nætter i maj 2024
Svar fra Frankie den 21. maj 2024
Morning Braiden Well received your messages. Pool Cell reception. indeed, this is a common issue in Jackson's Point. The issue has had sent to City Office for attention.In terms of dirty room. my colleague mention to me and has changed the dirty towel immediately, also I left a handwritten message under your door because the DND sign was on however didn't get a chance to speak with you in person even your departure in next day. Anyway, the guest profile has updated in order to alert in your next visit. Best Regards,Frankie

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Frankie den 21. maj 2024
Hello Sandra, thanks for your great comment. My colleagues and I are tried hard to provide service to our guests with good hospitality experience. We look forward to welcoming you in your next visit.Frankie

8/10 Udmærket

Kate

Overnattede 1 nat i april 2024
Svar fra Frankie den 16. maj 2024
Morning Kate, thanks for your recent stay with us. I look forward to seeing you in your next visit. Frankie

8/10 Udmærket

Gordon

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Frankie den 15. maj 2024
Hello Gordon,Thanks for your recent stay with us, I look forward to seeing you again.Frankie

6/10 Okay

Ryan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I found that the rooms were dated and needing improvements staff in kitchen were fantastic looks like new owner is working hard for the right changes! Thank you
Overnattede 1 nat i april 2024
Svar fra Frankie den 10. maj 2024
Indeed Ryan, we work hard to improve our service, and corporate standard. we will continue to head into the right direction to servicing our customers and local communities. CheersFrankie

10/10 Fremragende

Edwin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Frankie den 6. maj 2024
Thanks Edwin, Thanks for your recent stay with us. My colleagues and I are looking forward to welcoming you in your next visit. Frankie

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, faciliteter
Staff was incredibly friendly and welcoming upon arrival. There was obvious pride in their work! The exterior of the building and surrounding property could use a little updating. Gorgeous views of Jackson’s Point right from the comfort of your room!
Overnattede 1 nat i maj 2024
Svar fra Frankie den 5. maj 2024
Thanks Andrea your recent stay with us. My colleagues and I are looking forward to welcoming you back in short future.Frankie

10/10 Fremragende

alankrita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view was mesmerizing, it reminded me of my home country. Best place to relax on vacations. Walkable restaurants around 6-7 mins with different cuisine. Will be back definitely soon.
Overnattede 2 nætter i april 2024
Svar fra Frankie den 28. apr. 2024
Hello Alankrita, thanks for your recent stay with us. My colleagues and I are looking forward to welcoming you back in near future. Frankie

6/10 Okay

Gerald

??
Overnattede 2 nætter i april 2024
Svar fra Frankie den 22. apr. 2024
Hello Gerald, could you please tell me more about your recent stay with us, Frankie.

10/10 Fremragende

Janet

Rejste med partner
Wonderful stay
Overnattede 2 nætter i april 2024
Svar fra Frankie den 15. apr. 2024
Thank you, Janet, FYI our summer menu is ready with patio open in following Monday, look forward to seeing you again. (enjoy the sunshine at Ramada by Wyndham Resort & Spa)

8/10 Udmærket

Cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful Lakeview from the room The room was clean but dated Good Complimentary breakfast
Overnattede 1 nat i april 2024
Svar fra Frankie den 12. apr. 2024
Thank you, Cindy, my colleagues and I are looking forward to welcoming you back in summer which our patio is ready with new menu. Frankie

6/10 Okay

Brian

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Recently booked 3 nights of stay, every night, the door cards required reactivation. After 10pm with the lobby being closed, a call in to the receptionist was required to have someone come down to my room to let me in. On-top of this they wanted to check through my phone emails and spend a half an hour confirming that my stay was legit, I didn't get inside the room until 1am. Not happy. 2 nights in a row this occurred
Overnattede 3 nætter i april 2024
Svar fra Frankie Wong den 9. apr. 2024
Dear Brian, so sorry and please accept my apology for the incident. The lobby was closed during the winter low season at mid night and reopen at 7am. during this period of time, we post an emergency number by the door. At 12.45am, I received your call and open the door for you. for security purpose, we need to check the ID and message in order to protect the guest privacy.

10/10 Fremragende

Beverly

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here lots of times so things are familiar. Staff are friendly and caring. We have an Austistic 10 year old and staff know we need to be in the main building, not Lakeside. We also have a busy 3 year old and everyone is understanding.
Overnattede 1 nat i marts 2024
Svar fra Frankie Wong den 9. apr. 2024
Thank you

8/10 Udmærket

Deepali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and lovely view.
Overnattede 1 nat i marts 2024
Svar fra Frankie Wong den 9. apr. 2024
Thank You Deepail

10/10 Fremragende

Zichen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Kathy den 18. mar. 2024
Thank you for your positive feedback. We are delighted that you enjoyed your stay. Your comments motivate us to continue providing excellent service to all our guests.

10/10 Fremragende

Caleb

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra Kathy den 18. mar. 2024
Thank you for your positive feedback. We are thrilled to hear that you had a great experience. We look forward to welcoming you back in the future.

10/10 Fremragende

Marie

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Frankie Wong den 9. apr. 2024
Thank You Marie

10/10 Fremragende

Ryan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, clean rooms
Overnattede 1 nat i marts 2024
Svar fra Kathy den 18. mar. 2024
Thank you for your positive feedback. We are thrilled to hear that you had a great experience. We look forward to welcoming you back in the future.

8/10 Udmærket

Beverley

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The staff was very good. My only problem was: with so vacant rooms, why did we get "up-graded" to a room that was on the second level at the end of the building which was a very long distance from the main building? Using the main buildings' facilities ie: pool, hot tub, etc. was very inconvenient from where our room was located (it's a very big resort).
Overnattede 2 nætter i marts 2024
Svar fra Frankie Wong den 9. apr. 2024
Dear Beverley,Got your message, your profile has been updated.

4/10 Dårligt

Sarah

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
One thousand percent different from photos. The gentleman was great but the lady at the desk was rude. Super dated. Not at all like photos.
Overnattede 1 nat i marts 2024
Svar fra Kathy den 6. mar. 2024
We apologize for falling short of your expectations. We value your feedback and will use it to make necessary improvements to enhance our guests' experience.

8/10 Udmærket

Kate

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet
Overnattede 1 nat i februar 2024
Svar fra Kathy den 6. mar. 2024
Thank you for your feedback. We will use your comments to enhance our services for future guests.

10/10 Fremragende

Dave

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice cheap clean big rooms
Overnattede 1 nat i februar 2024
Svar fra Kathy den 6. mar. 2024
Thank you for your positive feedback. We are thrilled to hear that you had a great experience. We look forward to welcoming you back in the future.

8/10 Udmærket

Erick

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff was a little underwhelmed, the receptionist gave me attitude for no reason. Than apologized At first got a room full of spider and dirty washrooms.
Overnattede 2 nætter i februar 2024
Svar fra Kathy den 23. feb. 2024
We appreciate your feedback and apologize for any shortcomings during your stay. We will work diligently to address the issues you mentioned and improve our services.

2/10 Forfærdeligt

Aaron

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty room. Horribly loud neighbours. Bad stay. Only saving grace were the staff. Although only two out of three staff interactions were good.
Overnattede 2 nætter i februar 2024
Svar fra Marketing Team den 21. feb. 2024
We're sorry to hear that your experience was unsatisfactory. Please contact our guest services team at +1 (905) 572-6232 to discuss your concerns further and see how we can improve.

2/10 Forfærdeligt

Doris

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sorry to say very disappointed receptions staff and restaurant staff rude, attitude not answer my questions terrible service, rushing on us, cockroaches in room plus ants, of course pool in maintenance I have pictures of both. I am travelling for work and business often so I’ve been in hotels a lot but this escape which was a family long weekend celebration and my wedding anniversary Horrible memories Never put my foot there again! They were not busy at all so they had time to welcoming us and treat us like humans,but unfortunately NOT! Not recommended!
Overnattede 2 nætter i februar 2024
Svar fra Marketing Team den 21. feb. 2024
We're sorry to hear that your experience was unsatisfactory. Please contact our guest services team at +1 (905) 572-6232 to discuss your concerns further and see how we can improve.

6/10 Okay

Rob

Overnattede 2 nætter i februar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Rob, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Udmærket

Ronald

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place, great value
Room was comfortable and clean; pool and hot tub were very nice, clean and set at a comfortable temperature. The included breakfast was a nice touch. Overall value was great.
Overnattede 1 nat i februar 2024
Svar fra Marketing Team den 21. feb. 2024
Thank you for your positive feedback. We are delighted that you enjoyed your stay. Your comments motivate us to continue providing excellent service to all our guests.

8/10 Udmærket

Murni

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jenna at the check in counter was kind to check us in earlier because we booked a couple massage at the spa for 4pm. Our room was spacious and clean.
Overnattede 1 nat i februar 2024
Svar fra Marketing Team den 21. feb. 2024
Thank you for your positive feedback! We're delighted you had a great experience. We will continue to work hard to exceed your expectations.

10/10 Fremragende

Dale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was off season so quiet. Facilities were very clean and the staff were excellent. Friendly, efficient and helpful
Overnattede 1 nat i februar 2024
Svar fra Marketing Team den 21. feb. 2024
Thank you for your fantastic review! We're thrilled you had a perfect stay. We look forward to welcoming you back for another exceptional experience.

10/10 Fremragende

Bryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great spot
Overnattede 1 nat i februar 2024
Svar fra Marketing Team den 21. feb. 2024
Thank you for your fantastic review! We're thrilled you had a perfect stay. We look forward to welcoming you back for another exceptional experience.

4/10 Dårligt

Anne

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Close to job site but property needs updating and repair
Overnattede 1 nat i februar 2024
Svar fra Marketing Team den 21. feb. 2024
We're sorry to hear that we didn't meet your expectations. Your feedback is valuable, and we will use it to make necessary improvements.

10/10 Fremragende

ROBERT

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
did not like the tac on $$$for possible room damage-50$, also trailer parking 35$
Overnattede 3 nætter i februar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Robert, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Alexandra

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Our family had a great stay. Breakfast was included. The pool was great for the kids. Hot tub was lovely for the adults. Rooms were clean. We went in the winter and could see the potential for the summer. Could use some updating though.
Overnattede 2 nætter i februar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Alexandra, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town, and we have already started some updates.Kind regards,

8/10 Udmærket

Kate

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Kate, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 4/5 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 Udmærket

Kate

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Kate, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 4/5 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

6/10 Okay

Kate

Overnattede 1 nat i februar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Kate, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 3/5 is great! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 Fremragende

DAVID

Rejste med familie
Everything
Overnattede 2 nætter i februar 2024
Svar fra Ramada Team den 5. feb. 2024
Thank you David. We are pleased you enjoyed your stay and look forward to seeing you again!

8/10 Udmærket

Sweety

Rejste med partner
Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Sweety, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 4/5 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 Fremragende

Rodney

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Rodney, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 10/10 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 Fremragende

Rodney

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ramada J.P Team den 9. mar. 2024
Dear Rodney, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 10/10 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 Udmærket

Leslie

Overnattede 1 nat i januar 2024
Svar fra Ramada Team den 13. jan. 2024
Dear Leslie, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We appreciate the score 4/5!Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Fremragende

Rodney

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ramada Team den 10. jan. 2024
Hi Rodney, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback 10/10 and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards,

10/10 Fremragende

Sergey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Ramada Team den 5. jan. 2024
Hi Sergey, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Udmærket

April

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Ramada J.P Team den 9. mar. 2024
Dear April, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 8/10 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 Udmærket

james

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Ramada Team den 5. jan. 2024
Hi James, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

4/10 Dårligt

Beverly

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We use this property because our kids love the pool and hot tub. Hot tub was drained and out of order. Pool use was limited. Couldn't get any reception on my Rogers phone to get calls or messages. Heat control was missing from wall so husband had to adjust it on the unit. Was either hot or cold in our room making it difficult to sleep.when we were leaving resort they told us breakfast was included which is not what the site said when I booked our room.we had gone out for breakfast the day before.Staff were trying hard to please us but facility is in need of maintenance.
Overnattede 2 nætter i december 2023
Svar fra Ramada Team den 29. dec. 2023
Dear Beverly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Also, we apologize for the inconvenience mentioned. Warm Regards.

10/10 Fremragende

Rodney

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Ramada Team den 29. dec. 2023
Dear Rodney, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your Score 10/10 we will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive excellent scores.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Warm Regards,

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Ramada Team den 29. dec. 2023
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your Score 5/5 we will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive excellent scores.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Warm Regards,