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Anmeldelser af Armenian Street Heritage Hotel

2 out of 5
Armenian Street Heritage Hotel
139, Lebuh Carnarvon, George Town, Penang

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 242 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 479 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 176 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 59 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 44 af i alt 1000 anmeldelser" "

7,8/10

Rengøring

7,8/10

Service og personale

7,0/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2020
Svar fra John den 7. mar. 2020
Dear beloved guest. Thank you for your kind feedback. Wish you all the best on your future travels. Regards

10/10 Fremragende

Michael Bernt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Great choice! Would do it again!
Overnattede 1 nat i juli 2017

8/10 Udmærket

Simone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn seng og skøn lokation
Dejligt hotel med rigtig fin placering i forhold til de mange aktiviteter i Georgetown.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Godt og billigt!
Godt hotel i gåafstand til mange seværdigheder. Værelset var rent og pænt. Ingen mulighed for morgenmad på hotellet og ingen minibar/køleskab. Venligt personale. Vil booke hotellet igen!

8/10 Udmærket

William

Ok
Overnattede 1 nat i maj 2024

8/10 Udmærket

Meng Wee

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Hotel in good location but the hotel look old and the door closed very loud.
Overnattede 2 nætter i maj 2024

6/10 Okay

leslie, SINGAPORE

Rejste med familie
Synes godt om: Service og personale
Location is near to most attractions Very easy to call Grab I stay in a 3pax room No slippers, no fabric spray nor any safe for keeping passports Wifi is very basic, not sufficient for zoom meetings Towels have holes, toiletries are super basic Aircon is a bit noisy Door is a bit faulty Think this is a super basic 3 star hotel for low expectations
Overnattede 2 nætter i april 2024

10/10 Fremragende

Kiril

Overnattede 2 nætter i marts 2024

8/10 Udmærket

William

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i marts 2024

6/10 Okay

Anastasiia

Forretningsrejsende
Synes godt om: Service og personale
The room wasnot in good condition, the walls are painted wuth different colours, the bathroom condition - MUST TO touch up. Even if you switch on air con, there is the smell of dampness, i washed some clothes and it never dried. The staff at the reception is helpful, i asked for umbrella and they helped, i asked to print some pages, they helped. The safety box in the room was closed upon arrival and i cannot use it. The breakfast restaurant is nice, on the roof top. The breakfast itself, can find the food for your choice, in general okay. The location is perfect, 10 kinutes to Komtar, few minutes to Penang street art. Few restaurants around, less small shops around, 7.11 around 10 minutes walk The only thing that they need to work on is room condition.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Eugene, Coppell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Heen Onn

Synes godt om: Service og personale
Location was superb!! Great food places nearby
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Gabbi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Hotel is in a great location, nearby plenty of restaurants and artisan cafes, walking distance to many tourist spots. Safe area to go around at night. Has a nice playground/ park just across the street. Hotel looked good from the outside, but inside it's old. Had issues with the door lock - making an alarm bec it won't close properly. Walls are thin, expect to hear your neighbors talking. Water heater and pressure was great. Bidet did not work (no water flowing). Staff were very helpful and friendly. Overall, hotel is still great value for money! I recommend this hotel if you're not too particular of these cons mentioned.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Wong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Roy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Like it but not so fabulous
Hotel is a bit run down due to wear and tear but the location was very good near to the heritage area.
Overnattede 1 nat i januar 2024

8/10 Udmærket

MICHITOSHI

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
すぐ近くがアルメニアンストリートですので、観光には便利な立地です。施設は少し古いですが、それもまたいいのかもしれません。
Overnattede 1 nat i januar 2024

8/10 Udmærket

LAO

Overnattede 1 nat i januar 2024

8/10 Udmærket

LAO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Jeremy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was very convenient and good value for money. Staff were very helpful. The room was comfortable and the shower and A/C worked well. I would recommend it and would also stay there again.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Jan-Åke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i november 2023

6/10 Okay

lung, na

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel's air con was really loud and noisy. Kept me awake almost the whole night. Kimberly road street food and Chulia road street food is near the hotel.
Overnattede 2 nætter i november 2023
Svar fra Josh den 29. nov. 2023
Dear Sir / Miss,Greetings.We appreciate for taking the time and giving us your feedback. We truly apologies for the inconvenience caused during your stay at the hotel. The matter has been brought to the management. All the best in your future travels,Regards,JoshuaFront Office Team

8/10 Udmærket

Tu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
雖然離清真寺很近早上會聽到念經聲，但因為念經聲很催眠，所言被吵醒又立刻睡回去，沒什麼影響。唯一美中不足的是飯店是古蹟，所以入住的時候有個不知道是什麼鈴壞了，晚上時不時的響起，幸好員工的動作還算快的關掉了。
Overnattede 2 nætter i november 2023

6/10 Okay

RICARDO

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023

10/10 Fremragende

Viswa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Keep Up The Good Work
Overnattede 2 nætter i august 2023

10/10 Fremragende

Raffles Kean Yee

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
When I first checked in, another guest managed to open the door to my room. Upon my complaint, the counter staff gave me another room. I then realized that I could even use the new room key to open the door to my old room! Good thing was that with the new room, only the designated card was able to open its door.
Overnattede 3 nætter i september 2023

8/10 Udmærket

ASRIN YUSAIRI

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i september 2023

8/10 Udmærket

Agnes

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
The hotel is very tired but considering the price it is good value for money. We arrived early and they managed to get a room cleaned up and let us check in early which was very helpful. The only complaint is our tea cups in the room were never cleaned in the 5 days we stayed there. there was a dirty tea cup when we went into our room and I washed it thinking it was an oversight. The hotel is in a great position within walking distance to restaurants, food courts, shops, shopping centres and bus terminal and ferry terminal to Butterworth. The hotel is in an excellant location to everything.
Overnattede 1 nat i august 2023

6/10 Okay

Wyn

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We spent three nights in the superior double room during early August 2023. The room was generously sized, although it had a slightly musty scent upon arrival. The furniture appeared aged, and there were noticeable cracks in the floor skirting throughout the room. Fortunately, the window provided a pleasant city view. The hotel's standout feature was its exceptional location, allowing easy exploration of Georgetown with its proximity to various attractions- a great choice if you enjoy discovering places on foot. Additionally, the check-in staff was accommodating and friendly. Despite us arriving well before the official check-in hours, the staff managed to provide our room by efficiently rearranging those who had checked out early.
Overnattede 3 nætter i august 2023

4/10 Dårligt

Colin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing hotel stayed.
Hotel wasn’t well maintained. Aircon was working and asked to change room but the staffs didn’t as requested to. Was a very disappointing stayed. There are a lot better hotel nearby than Armenian Heritage.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good value.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Mohamed

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice area to stay. Walking distance to other attractions.
Overnattede 2 nætter i juni 2023

8/10 Udmærket

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Outside the hotel was not very tidy/clean. Transport early in the morning to the airport was difficult to get. The hotel restaurant has been leased and there is no room service. TV stations were very limited. Cleanliness and condition of the room has improved greatly. Staff is very helpful and courteous. I will stay there again..
Overnattede 17 nætter i juni 2023

6/10 Okay

SARAVANAN

Rejste med familie
Synes godt om: Rengøring, service og personale
Nice location and kind staffs . Room maintenance need more attention.
Overnattede 1 nat i juni 2023

6/10 Okay

Faizal

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location; but very noisy.
The best thing about the hotel is its location. From the first glance, the hotel seems alright. The room is comfortable, with a decent bed and a window that opens up to a charming view of the Armenian Street heritage area. The toilet bowl doesn't seem to have been scrubbed/cleaned regularly. The shower is clean, with good pressure. The check-in process is easy and painless. Parking isn't complimentary - you have to pay RM10/day for a spot, and it's given on the first-come-first-served basis. I stayed there for 3 nights - couldn't sleep very well each night due to the noise. The rooms aren't soundproof, the walls are thin. There are facilities such as the ironing board placed at the common area outside by the atrium, and at night, as late as 1230am, you can hear from your room the sound of families chatting loudly, kids running around, and doors being banged shut.
Overnattede 2 nætter i juni 2023

6/10 Okay

Dr. Greg

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Old hotel with old amenities.
Nice old hotel, sadly power went off every day at 7am, and it had a old woody smell and not fresh. Blood was on the walls and no hot water in the sink. Air conditioner rattled at night. Good location and nice food near hotel.
Overnattede 2 nætter i maj 2023

4/10 Dårligt

YUE THONG

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Aircon not working, have to request to change room. Toilet hose leaking. There is no face towel and also no telephone in the room. The only thing good in this hotel is the convenient location.
Overnattede 3 nætter i maj 2023

8/10 Udmærket

Kal Ling

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall is good, but the room window was damage, 2 cannot lock, and the anti noise is not really good, every night can hear outside sound. The hotel reception was very nice.
Overnattede 3 nætter i april 2023
Svar fra Regards, John den 27. apr. 2023
Dear Kal.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Udmærket

PEERAPOL

Overnattede 2 nætter i april 2023
Svar fra Regards, John den 26. apr. 2023
Dear Peerapol.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future

6/10 Okay

Edmund

Rejste i en gruppe
Synes ikke om: Service og personale
Front desk service was rude and unfriendly. Service standards definitely need lots of improvements. Wifi was not available on laptop and not stable on mobile phone.
Overnattede 3 nætter i marts 2023
Svar fra Regards, John den 15. apr. 2023
Dear Edmund,Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Udmærket

Yopi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Regards, John den 15. apr. 2023
Dear Yopi,Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

10/10 Fremragende

NOPPADON

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
สะอาด สบาย ใกล้แหล่งท่องเทียว
Overnattede 2 nætter i marts 2023
Svar fra Regards, John den 15. apr. 2023
Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Udmærket

Ingrid

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon emplacement et chambre de qualité
Overnattede 4 nætter i marts 2023
Svar fra Regards, John den 15. apr. 2023
Dear Ingrid,Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Udmærket

Nur Iliyani

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property if you prefer walking around Georgetown to explore because most attractions are in the area. But parking is a nuisance. First come, first get basis
Overnattede 2 nætter i marts 2023
Svar fra Regards, John den 15. mar. 2023
Dear Nur IIiyani.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Udmærket

Holger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I stayed there for 5 Nights in March 2023. Very helpful & friendly staff. Fantastic location for discovering Old Penang. Clean, but very (!!!) slow room service. Many times they have not made my room at 4 pm.
Overnattede 5 nætter i februar 2023
Svar fra Regards, John den 15. mar. 2023
Dear Holger.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

6/10 Okay

WEI

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Good location and room is adequate. Only let down last min after the check-out: asked the front desk (Indian female in this particular case) for assistance with Grab a car to the bus terminal which was 5 mins walking distance away, she called someone then told me just wait outside but could not provide the car rego; a taxi came and mins later, again the Indian driver in this scenario charged me more than 3 times what a Grab service would ever ask. So lessons people: always use Grab when you can and don't let any hotel receptionist and her mate take advantage of you!
Overnattede 2 nætter i februar 2023
Svar fra Regards, John den 15. mar. 2023
Dear Wei.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

4/10 Dårligt

Pagon

Synes ikke om: Rengøring
ห้องพักมีเสียงดังจากด้านนอก ห้องข้างๆอาบน้ำก็ได้ยิน ห้องอื่นปิดประตูก็ได้ยินเสียง
Overnattede 3 nætter i februar 2023
Svar fra Regards, John den 15. mar. 2023
Dear Pagon.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

10/10 Fremragende

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2023
Svar fra Regards, John den 15. mar. 2023
Dear Raymond.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

2/10 Forfærdeligt

Chin Chek

Overnattede 1 nat i februar 2023
Svar fra Regards, John den 15. mar. 2023
Dear Chin.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Udmærket

LEAN CHONG

Overnattede 2 nætter i januar 2023
Svar fra John den 6. feb. 2023
Dear Lean Chong.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.Regards,

6/10 Okay

Ichino

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
3泊したが、1泊目の部屋には開かずの扉があり、そこからエアコン室外機の騒音が夜中中鳴り響き寝られなかった。(しかも自分はエアコン不使用だったので隣人の使用音)酷いので翌日以降は部屋を変えてもらったが、このような十分な睡眠を提供できないホテルは失礼過ぎる。ただし、細かい指摘をするとキリがないが、比較的清潔ではある。
Svar fra John den 14. jan. 2023
Dear Ichino.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.Regards,John