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Gatlinburg View Lodge

Overnatningsstedets klasse: 2.5

Vælg datoer for at se priser

Anmeldelser

8,2 ud af 10.
Rigtig godt

Populære faciliteter

  • Parkering er inkluderet
  • Gratis Wi-Fi
  • Aircondition
  • Forretningstjenester

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 2 ud af 2 værelser

Indlæs alle billeder af Classic-værelse - 1 kingsize-seng - ikke-ryger

Classic-værelse - 1 kingsize-seng - ikke-ryger | Skrivebord, arbejdsområde til bærbare computere, gratis Wi-Fi, sengetøj

Classic-værelse - 1 kingsize-seng - ikke-ryger

8,2 ud af 10
Rigtig godt
(55 anmeldelser)
  • 33 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 kingsize-seng

Indlæs alle billeder af Standardværelse til 4 personer

Standardværelse til 4 personer | Skrivebord, arbejdsområde til bærbare computere, gratis Wi-Fi, sengetøj

Standardværelse til 4 personer

7,2 ud af 10
Godt
(42 anmeldelser)
  • 33 m²
  • 1 soveværelse
  • Plads til 4 personer
  • 1 kingsize-seng og 2 køjesenge (stor enkeltsenge)
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Om området

Gatlinburg View Lodge befinder sig i bjergene i Gatlinburg. Titanic Museum er en af stedets kulturelle højdepunkter, mens nogle af områdets andre populære seværdigheder inkluderer Anakeesta og Ripley's Aquarium of the Smokies. Gå ikke glip af Gatlinburg SkyPark og Wild Bear Falls Indoor Water Park. Besøg vores rejseguide til Gatlinburg
Kort
602 East Pkwy, Gatlinburg, TN, 37738

Hvad ligger i nærheden?

  • Anakeesta
    Anakeesta
    18 min. gang - 1.5 km
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    19 min. gang - 1.7 km
  • Gatlinburg Convention Center
    Gatlinburg Convention Center
    3 min. kørsel - 2.3 km
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    3 min. kørsel - 2.4 km
  • Ole Smoky Moonshine Distillery
    Ole Smoky Moonshine Distillery
    3 min. kørsel - 2.7 km

Sådan kommer du rundt

  • Alcoa - Knoxville Airport (TYS) - 70 min. kørsel

Restauranter

  • Cliff Top Bar & Grill
    4 min. kørsel
  • Subway
    3 min. kørsel
  • Tennessee Cider Company
    3 min. kørsel
  • Ole Red
    18 min. gang
  • Pancake Pantry
    3 min. kørsel

Om overnatningsstedet

Gatlinburg View Lodge

Hotel i nærheden af Anakeesta
Nær Ripley's Aquarium of the Smokies og Gatlinburg SkyPark ligger Gatlinburg View Lodge, som byder på en terrasse, en bålplads og en have. Hold forbindelsen med gratis Wi-Fi på værelset. Gæster kan også få glæde af andre faciliteter som en spillehal/et spillerum og et udendørs underholdningsområde.
Du kan desuden drage fordel af:
  • Gratis selvstændig parkering
  • Bagageopbevaring, hjælp med udflugter/billetter og en computerstation
  • Røgfrie områder, en flersproget medarbejderstab og udendørs møbler
  • Anmeldelserne fra gæster giver topkarakter til den samlede værdi og den perfekte beliggenhed
Værelsesfaciliteter
Alle værelser hos Gatlinburg View Lodge byder på fordele som arbejdsområder med plads til en bærbar computer og aircondition plus faciliteter som gratis Wi-Fi og separate spiseområder. Gæsteanmeldelserne nævner de rene værelser på overnatningsstedet.
Ekstra faciliteter på værelserne inkluderer:
  • Badeværelser med badekar eller brusere og gratis toiletartikler
  • 40-tommers fladskærms-tv med satellitkanaler
  • Garderobe eller klædeskab, balkon og separat spiseområde

Lignende overnatningssteder

Siddeområde i lobbyen
Brookside Lodge
Gatlinburg
  • Pool
  • Morgenmad er inkluderet
  • Børnepool
  • Gratis Wi-Fi
8.6 ud af 10, Fantastisk, 2.176 anmeldelser
Prisen er 424 kr.
inkluderer skatter og gebyrer
23. apr. - 24. apr.
Brookside Lodge
Sammenlign lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Gratis selvstændig parkering på stedet
  • Begrænset selvstændig parkering på stedet
  • Mulighed for handicapparkering
  • Der er parkeringsmuligheder på stedet væk fra gaden

Oplevelser

  • Spillehal/spillerum
  • Tv på fællesarealer

Familievenlige faciliteter

  • Køleskab/fryser i fuld størrelse på værelset
  • Mikrobølgeovn på værelset
  • Separat spiseområde på værelset
  • Spillehal/spillerum

Bekvemmeligheder

  • Bagageopbevaring
  • Fælles køleskab
  • Guidebøger
  • Opbevaringsskabe
  • Reception med begrænsede åbningstider

Gæstefaciliteter

  • Flersproget medarbejderstab
  • Hjælp med udflugter og billetter
  • Udskiftning af håndklæder efter anmodning

Forretningstjenester

  • Computerstation

Udendørs

  • Bålplads
  • Have
  • I bjergene
  • Picnicområde
  • Terrasse
  • Udendørs møbler
  • Udendørs underholdningsområde

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Adgang til indgang uden trapper
  • Adgang til øvre etager kun via trapper
  • Belysning ved indgang
  • Handicapparkering
  • Handicapvenlig rute
  • Håndtag i trappeopgange
  • Håndtag på gangene
  • Lounge med adgang for kørestolsbrugere
  • Offentligt badeværelse med adgang for kørestolsbrugere
  • Parkeringsservice til handicapkøretøjer
  • Visuel alarm på gangene

Andet

  • Fælles opholdsrum
  • Røgfrit overnatningssted

Værelsesfaciliteter

Soveværelse

  • Sengelinned til rådighed

Badeværelse

  • Badekar eller brusekabine
  • Gratis toiletartikler
  • Håndklæder til rådighed
  • Hårtørrer
  • Privat badeværelse
  • Shampoo
  • Sæbe
  • Toiletpapir

Underholdning

  • 40 tommers fladskærms-tv med satellitkanaler

Mad og drikke

  • Kaffe-/temaskine
  • Køleskab/fryser i fuld størrelse
  • Mikrobølgeovn
  • Separat spiseområde

Andet

  • Adgang via udendørs korridorer
  • Aircondition
  • Arbejdsområde til bærbar computer
  • Miljøvenlige rengøringsprodukter
  • Skrivebord
  • Varme

Politikker

Indtjekning

Indtjekning fra kl. 16.00 til kl. 22.00
Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 10.00

Særlige indtjekningsinstruktioner

Receptionen er åben dagligt fra kl. 08.00 til kl. 22.00
Gæster, som planlægger at ankomme uden for de normale indtjekningstider, modtager en e-mail med indtjekningsinstruktioner og en adgangskode inden for 24 timer inden ankomst. Receptionen er bemandet i et begrænset tidsrum
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 24 timer før du ankommer, for at arrangere indtjekning
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Kæledyr er ikke tilladt. Gæster, der rejser med servicehund, bedes kontakte overnatningsstedet før ankomst.

Renoveringer og lukninger

Dette overnatningssted er under renovering fra den 28. marts 2026 til den 11. april 2026 (slutdatoen kan ændre sig). Følgende områder er påvirkede:
  • Udendørsarealer
  • Forhal
  • Udvalgte gæsteværelser
Der udføres renoveringsarbejde i dagtimerne. Hotellet vil bestræbe sig på at minimere støj og forstyrrelse.

Adgangsmuligheder

Adgangskode, reception (begrænsede åbningstider)

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige
Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Rengøringsgebyr: 19.99 USD pr. enhed pr. ophold
  • Gæster opkræves et skadesdepositum på 250.00 USD før indtjekning.

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer

Overnatningsstedet er også kendt under navnet/-ene

Work Travel Lodge
Gatlinburg View Lodge Hotel
Gatlinburg View Lodge Gatlinburg
Gatlinburg View Lodge Hotel Gatlinburg

Ofte stillede spørgsmål

Er Gatlinburg View Lodge et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Gatlinburg View Lodge?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Gatlinburg View Lodge?

Indtjekning fra kl. 16.00 til kl. 22.00.

Hvornår er udtjekning på Gatlinburg View Lodge?

Udtjekning er kl. 10.00.

Hvor ligger Gatlinburg View Lodge?

Dette hotel ligger i bjergene, kun 2 km fra Anakeesta og Ripley's Aquarium of the Smokies. Derudover ligger Gatlinburg SkyPark og Ole Smoky Moonshine Distillery ca. 3 km derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af Gatlinburg View Lodge

8,2

Alletiders

8,6

Rengøring

7,6

Faciliteter

8,2

Service og personale

8,0

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 465 af i alt 843 anmeldelser
Bedømmelse på 8 − Udmærket. 175 af i alt 843 anmeldelser
Bedømmelse på 6 − Okay. 68 af i alt 843 anmeldelser
Bedømmelse på 4 − Dårligt. 54 af i alt 843 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 81 af i alt 843 anmeldelser

Anmeldelser

2/10 Forfærdeligt

Noah

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The pictures on the website did not match the property.
Shower curtain is in the shower with you very little space
The painting is horrible
Overnattede 2 nætter i marts 2026

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Online Check in was great, easy. Room was clean and well equipped. Property is undergoing renovation so doesn't look great now, but hopefully will improve. Easy dining options in area. Property is just at the exit of Roaring Forks so easy access if you come that way.
Overnattede 1 nat i marts 2026

8/10 Udmærket

Dreamer

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Yes but it wasn't anything like the actual pictures
Overnattede 1 nat i marts 2026

2/10 Forfærdeligt

Brandee

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I never got to checkin. There was no office to checkin at even though email said it was at the top of the hill. I sent messages asking how to checkin and never got a response. I ended up having to find a room at another hotel. Signs that were posted pointing toward community center at the lodge said closed due to vandalism. 0/10 would not recommend this property to anyone.
Overnattede 2 nætter i juli 2024

6/10 Okay

Thomas, Surfside

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The Gatlinburg View Lodge has converted to weekly rentals. It is no longer a hotel. Chris and Audi, the caretakers, were very helpful and accommodated us, but they had to scramble to find us a room. The prior manager neglected to remove the Lodge from Expedia.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Garrett

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I read the previous reviews with people having difficulties getting into their rooms because this place has no front desk. I prepared myself, made sure i found the message that had my door code and check-in instructions. We pulled in around 9PM to find a sketchy couple fighting in the parking lot as we were unpacking our luggage. (I understand the motel has no control over this and not their fauly in any way, just gives you an idea of what kind of place this is) Two police cars show up asking about a woman screaming for help. We get to our room, enter the door code and nothing. Check and try several times and nothing. Cell service is limited so we had trouble getting a hold of someone. Once we did, told the guy on the other end what was going on, our room number and the door code we were given. He wants our expedia confirmation number. I explain i dont have it and cant get it, im on the phone (barely) and not enough service to load web pages. Asks for it again as hes getting some attitude about it, then says he will call back and hangs up. We're standing outside on the walkway, in the dark and cold waiting for a phone call. Nothing happens. About 5 mins later a woman walks by (talking on a phone) and says "are you having trouble getting into your room"? Just try XXXX number. We did and the door opens. Weird we thought but then noticed the code was just our room number with a "0" added to it. I'm guessing all rooms have the same setup. Room was dirty, shower clogged

2/10 Forfærdeligt

todd

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Kristi

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will never recommend this place. My family and I were planning the stay there for 7 days. After the first night we called Expedia telling them everything that went wrong. Expedia then called the hotel and the lady said everything I said was false. The only person that helped us out was the maintenance man. Him and his wife were the nicest sweetest people. They helped us out with whatever we needed. If it wasn’t for them that place would go down hill. I’m so glad Expedia was able to find us a a new hotel.
Overnattede 6 nætter i marts 2024

8/10 Udmærket

Cristian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Looks rough from outside, but clean and safe inside. Kitchen and common areas were messy and unkept, but our room was great. Clean, everything worked and looked good, no smell or anything weird. My gf and I were happy. Good access to trolly also!
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Juan

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2024

6/10 Okay

Carrie

Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
This is a very basic no frills place to stay. The bed was comfortable and the sheets were soft. The hotel is noisy and one night I called the police on a loud fight outside. The text gave me check in directions for a late arrival and said if I needed anything to let them know. I let them know I’d like an additional blanket, soap bar, and towel and never heard anything. I called and text and heard nothing. Was nice to have refrigerator and microwave in the room. Shower was good (but not a lot of pressure) except very low and the mirror is also very low—i could only see up to my neck without ducking down. There is never anyone in property or a front desk that I could find. It was an odd experience but okay for a cheaper place to stay.

6/10 Okay

Jackie

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
This was a contactless property. When we entered the room the bed was wet on the surface, there were no cups, 5 tissues. There was a coffee maker but no coffee or coffee supplies. We let them know via text per their instructions and asked for these supplies but there was no response or replacement. The electrical outlets on the lights above the bed would not keep the prongs secularly on place.The property was clean, the bed and pillows were quite comfortable. We will not sat here again nor refer to anyone based on the missing items and no replacement even though we asked.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Kristine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Just what we needed

I booked this room without reading the reviews, but based on the 8.2 out of 10 rating. On our way down, I DID read the reviews and was worried about what I got us into. Our stay had ZERO issues. Contactless check in was great, given the fact that we arrived later than we expected. The room was clean and comfortable. We had plenty of HOT water. My kids enjoyed the bunkbeds. It wasn't anything fancy, we just needed somewhere to sleep, shower, and rest in between doing things during the day and the evening. It was perfect.
Overnattede 3 nætter i marts 2024

2/10 Forfærdeligt

Lila

Rejste med familie og småbørn
When I arrived and the hotel, I went looking for the front desk. All the signs on the way directed which direction things were except the front desk. I walked the entire hotel in the dark and rain. I went walking down the big hill we had to go up to the hotel and start walking up the road toward a house I thought might be the check in building. However, it was someone’s house. I started walking back to the hotel and saw a girl and boy walking a dog, so I stopped them and asked if they knew where the front desk was so I could get my room number and key. Turns out the girl was the manager of the hotel and lives there and she said there was no front desk, it was turned into a contactless hotel. Where the front desk was suppose to be was boarded up with a for rent sign that said long term rentals and weekly rentals available. I told her I had a booking and I needed to know my room number and get my keycard or key. She said I should have gotten an email from Expedia with the information on it. I told her I never received it and that I had already called the number listed on the welcome email I received after booking 4 times and got no answer. After giving her all my information she called her supervisor and was able to verify my identity so I could get my room number and key code. All of this in the middle of the street, in the dark and rain. After I got the information, I was told there was a bear living there that could open car doors and walk down the balcony.
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Quincy

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On November 23, 2023, at 2 am, we checked into a hotel that we had booked through Expedia on November 14, without seeing it beforehand. The hotel sent an automated text with a digital check-in code. Despite no desk personnel being available, we used the provided digital check-in code to enter the room. To our dismay, the room was in an unsatisfactory condition—unclean, unmade bed, bugs, dirty carpets, wall damage, 2 twin beds pushed together with egg crate as a mattress and regular box springs, etc. Promptly, we left the premises and attempted to contact the hotel via the provided phone numbers, but our calls went unanswered. With no front desk personnel in sight, we decided to check into another hotel. DO NOT STAY HERE!

2/10 Forfærdeligt

Juan

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recommend any one who is planning to stay at this property to read the reviews. I won't have time to write the negatives of it.
Overnattede 3 nætter i december 2023

2/10 Forfærdeligt

John

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Poor really avoid - don't believe the + hype

I'll start by saying I don't know were folks who gave this place 3 or more stars ever stayed before. The unfortunate reality is the description and photos paint a bogus story of what this is. It's a 3rd rate elevated motel that makes Super 8 look like the Hilton. They should be tarred and feathered for charging more than $200 a night, as well as not providing refunds. The is no check-in desk/office or live person. It's all done through hotel.com app or texted. There is "No One" to physically talk to or see. You can send text messages or call the number provided and never get a response or call back. Community kitchen is not what you think....it's a small galley kitchen for communal cooking. Community Center is a room converted to be a business center, billiards room, place to play video games and go to the bathroom. Rooms are small, no coffee makers, small refrigerators and microwave. TV satellite service takes half a day to get to work. Wi-Fi service is intermittent and takes the system 10 minutes to either recognize the password or log you into it. It's true that there is no hot water. The bath tub had mold around it where it meets the tile. The rooms are dusty, with people's hair and just filthy out right. The beds are old college dorm beds. The springs make the classic loud sound everytime you get in, out or just move. There is real air flow so the room is stagnant. The toilet fills slowly and needs to be flushed twice. See my Google Review!
Overnattede 4 nætter i december 2023

4/10 Dårligt

Cesar and Barbara

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale

Not so hidden gem with freezing water

We really wanted to enjoy this property. We were surprised at how new the furnishings were. The bed was very clean. The sheets were very soft, you have a full size refrigerator, microwave, and a kitchen table with a Keurig. This hotel would be a gold mine if it had not been for the cold water. I really wanted to love this place, but unfortunately having to reach out to the owner and not getting a solution is the reasoning behind this review. We were told at 4pm to let the water run for 10 minutes and it would get hot. It did not. We left the hotel and picked up a few things in town. We come back that night to shower, and I couldn’t even stand the water temperature for 2 minutes. The water was coming out almost ice cold. We decided to again let the water run for 10 minutes, and nothing happened. We continually called the owner only for him to send us to voicemail. The runner for the hotel did come up with towels and explained that “others” were taking a shower and to wait. This is what the other person on her end of the phone told her to tell us. We were never followed up with.This was a 5 night stay, and we were never contacted back once. This would be the perfect hidden gem, but unfortunately this place lacks proper management and has no hot water. If you can bare a cold shower, this place would be suitable for you especially for the price in Gatlinburg this time of year. We were on the 2nd floor facing the woods on the very end of building closest to the outdoor seating.
Overnattede 5 nætter i december 2023

2/10 Forfærdeligt

Melissa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

The worst stay ever

I have no idea where to even start. The room had black mold on the wall, bug infested, and absolutely no hot water. This was by far the worst hotel I ever stayed at in my lifetime. We spent the entire stay killing bugs that we had to google to find out what they were. We complained and all we got was the “maintenance” came and swept them up. We were given one towel for 2 people. The bathroom had mold as well and not a drop of hot water considering the temps outside. It smelled musty and the bed was 2 twin bunk beds pushed together. The bed had a hump in the middle which made it horrible to sleep on. This place should not be allowed to remain open because it is a health hazard for sure. I’m not sure if management has changed since the good reviews but it is definitely horrible now. The check in process was a nightmare. We had to call 7 times before we were given a room number and door code. Steer clear of this place.
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Kelsey

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This particular property started off awful from the moment we got to the hotel. The “customer service” number you call RARELY will answer the phone. When he did manage to answer my calls the first time he told me I had no reservation then hung up on me. If it wasn’t for the awesome cleaning staff that hotel we would’ve never gotten in touch with a manager for ANYTHING! Our check in time was 4 and we weren’t able to get in our room until almost 5. The customer service for this hotel is a complete joke and is VERY VERY VERY RUDE. We will never stay here again nor will I ever recommend this hotel to anyone. Do yourself a favor and just don’t book here if you want to enjoy your stay. No hot water either fyi so if you like cold showers then good for you.
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

christianre

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Two thumbs down

My son got bit with bedbugs The air conditioner had no remote The TV did not have a remote control The plumbing, the mixing valve for the shower tub did not have enough hot water Life, safety emergency, lights broken Smelled like mildew the room Very noisy Shower had mold
Overnattede 4 nætter i december 2023

2/10 Forfærdeligt

JESIKA

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t book or stay in this hotel. Is a scam!! Nobody is responsible for you there. We didn’t entry because they sent us a message that said is a contactless check in with a code to entry and was ok but when we arrived nobody was there!! Any other guess, workers or staff, we called and they just said is a contactless but when we booked this information wasn’t there and they said in the Expedia site that they will have front desk people until 10 pm but nobody show anywhere. Is very suspicious and dangerous because you don’t know who can entry on your room and nobody can help you because was anyone there!! Do no book this property! This people was to be out Expedia site, is a scammer, also I called Expedia and the first time they said yes is dangerous and we can help you find another hotel and refund my money but then they change their mind because someone told them someone is there but is not true. We took pictures off the property and we stay outside for more than 2 hours and nobody show. Terrible service and terrible hotel
Overnattede 3 nætter i december 2023

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

4/10 Dårligt

Brian

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale

No Hot Water

Overnattede 2 nætter i december 2023

6/10 Okay

Amy

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Overall we were happy with the cleanliness and appearance of property. However, taking a lukewarm shower with poor water pressure and then not having heat due to unsafe electrical conditions was less than ideal. Also, we were not informed until on site that it was a contactless facility; this, in my opinion, was no longer necessary as we are not currently in a pandemic situation.
Overnattede 2 nætter i november 2023