We came to Gatlinburg for our parents 50th wedding anniversary. We had 17 people in the house and it was very spacious! Our family spent most of the time on the two lower levels with the game room, 2nd open kitchen area, indoor pool and theatre. The main level kitchen is big and open, but needs some updated things, especially because you're so high up the mountain we didn't leave to go out to dinner and cooked each night. The one and only "large" pot had a missing handle and was totally scraped up so we had to be careful not to get the black stuff on the bottom of the pan in our food. The can opener is broken as well and maybe a few new, clean cutting boards would be helpful. Knives are very dull and need sharpened. It'd be nice to have a few more larger stainless steel pots. It was nice there was S&P, some spray, other seasonings people left behind & Tupperware to store leftovers.
Other than that, the kitchen had everything we needed for cooking, plus two large crock pots, coffee pots, a Keurig and a blender. It's super helpful to have three refrigerators!
The driveway is very steep but that's to be expected. Decks were nice and open, but the cleaners should sweep the cobwebs off the chairs/tables/windows on the decks before people arrive. There were massive spiders everywhere b/c of the webs.
Overall, we'd stay here again! Beds were comfortable, views were exceptional and we saw two different bears each day - one was hanging out on our porch! The kids loved it!