Hoteller med pool i Garfield Heights

"Beautiful hotel with cute bar"

"Good for an overnight stay but the room that we booked on Expedia was unavailable when we can to check in. The room itself was ok but we only I had one towel. The halls however were filled with garbage and used towels and blankets and it smelled heavily of chlorine."

"I arrived at 3:30pm yesterday and they informed me that the room is not ready and told to come back at night when they have an available room, then I arrived at 11:30pm, they told me that sorry the hotel is over booked and there’s no room for me, I stayed 3 hours with my family, kids on the street to find another hotel to just sleep, They ruined my stay, it was terrible staff, terrible management, and they don’t care about us and even didn’t make any effort to find another room in another...

"Great service"

"Make sure to bring your own soap,shampoo,they dont want to give you much,this place is old,elevator is very slow."

"Okay, clean and safe."

"Definitely run down. The Lobby gives a false impression. The hotel doors were dusty, not even sure how you manage that. The phone looked so gross, I wouldn’t touch it. The shower faucets were hard to turn and they were leaking when we walked in. It’s obvious no one has cleaned the shower grout or head. The pool area is run down, several parts of the carpet are duct taped together. Thank god we only stayed one night"

"The cleaning lady never cleaned our room the entire 5 days stay. Good thing I bought stuff to clean my own room and my own extra towels. The front desk staff was nice."