Pros: beautiful, spacious home with a breathtaking view of the lake. Lots of beds and rooms were perfect for the size of our family. The house was stocked with a bunch of stuff that made the stay much more comfortable. Seriously, this could have been the perfect, 5-star stay, if it weren’t for the cons.
Cons: There were some maintenance issues, including a safety issue (ceiling fan came loose and fell from the ceiling) that wasn’t resolved until after our check out time. The other, less serious maintenance issue wasn’t resolved at all, even though they told us that someone was coming “in the morning.” There were other maintenance issues we identified but didn’t even feel compelled to call because they basically ignored our other issues and we waited on hold for a while (up to 45 mins) each time. All of the cons could easily be resolved if they are taken seriously. But we were disappointed in their lack of care on these, especially regarding the safety issue because we didn’t have anybody go in that room so it limited our ability to enjoy the entire house.
Overall: I would recommend, as the home is incredible. But, I hope that the maintenance issues will all be resolved to do this home justice.