2/10 Forfærdeligt
Nicola P.
1. mar. 2026
I want to preface saying I have never left a negative review. We extensively travel and have never had an issue like this before. We stay at Diamond Beach 4–5 times a year due to business travel, and the property itself along with the on-site staff is truly incredible. The Diamond Beach team has always been professional, kind, and helpful. We genuinely enjoy staying there.Unfortunately, this particular unit managed by Vacasa had a severe septic gas issue. Beginning on our second day of a 10-day stay, there was a strong sewage odor inside the condo. The smell became so bad that we ultimately had to leave. It was noticeable not only inside the unit, but also in the hallway outside.Diamond Beach staff looked and informed us that this has been an ongoing issue with this unit. It was something about the septic vent to the roof. We contacted Vacasa immediately and were told they would assist and follow up. I followed up 12 times via phone and message over the course of our stay. Each time, I was told someone would get back to us. The issue was never resolved, and we were left without support.I have never left a negative review before, and I do not take this lightly. Diamond Beach remains a property we value and will continue to visit. We will not stay in a unit managed by Vacasa again. Vacasa’s lack of response to a serious health and habitability issue was extremely disappointing.
Nicola P.
Overnattede 9 nætter i februar 2026



















