My stay at 29 Madeira Hostel ranks as one of my top all time top hostel experiences. The hostel is clean, attractively-designed, centrally located, and reasonably priced. Guest service is superb. Carolina checks arrival time in advance of your stay to ensure that you are greeted upon arrival, prepares simple plates for breakfast for each guest daily, and regularly checks in with guests to make sure their needs are being met and to help with directions or suggestions for things to do during your stay. Carolina eagerly helped me to make arrangements for a Levada walk tour, which turned out to be one of the most beautiful hikes I have done. It is important to note that the front desk is not open 24 hours. My flight arrived after midnight, so I had to make alternative arrangements for accommodation on the first night.