Dear Patrick,Thank you for sharing your feedback about our hotel SBH Costa Calma Beach Resort. While we are glad to hear that you enjoyed your time with us, we regret any inconveniences you may have experienced, particularly regarding the WiFi connection. Recognizing the vital role of seamless connectivity in today's world, we have taken steps to address this issue by providing complimentary WiFi service and implementing measures to enhance its reliability, such as the installation of multiple antennas throughout the property. We are pleased to report that these efforts have resulted in significant improvements to the connection quality. Nevertheless, we appreciate your feedback and will continue to monitor and improve upon this aspect.Should you decide to spend your next holiday in Fuerteventura again, we would be very happy to welcome you back to our house.Best regards,The management

Dear Ross,Thank you for taking time to share your experience with us. We appreciate your constructive feedback and we are glad to know that you had a lovely stay here. Regarding the water temperature in our swimming pool, it is maintained at approximately 23C, a temperature in compliance with legislative regulations for outdoor swimming pools. It is important to note, as you mentioned, that weather conditions such as wind or cloud cover can influence the temperature of swimming pools. We will do our best to improve any aspects that did not meet your expectations.We are grateful that you chose our SBH Costa Calma Beach Resort for your stay and hope to have the opportunity to welcome you back in the near future. Best regards,The management

Dear Leon,Thank you for your excellent rating and wonderful feedback about your stay at our SBH Costa Calma Beach Resort! We're thrilled to know you had a great holiday with us and left with wonderful memories. We hope to welcome you again on your next Fuerteventura holiday.Best regards,The management

Cher Sebastien,Merci beaucoup pour votre commentaire sur notre SBH Costa Calma Beach Resort. Nous sommes ravis d'avoir pu vous offrir une expérience agréable parmi nous.Nous serons ravis de vous accueillir à nouveau dans un futur proche.Avec nos meilleures salutations,Le management

Dear Daile,Thank you for your great review and excellent feedback about your stay at our hotel SBH Costa Calma Beach Resort. We are proud that we were able to offer you a pleasant stay and very much hope to be able to welcome you back to our house soon.Best regards,The management

Dear Maria,Thank you for taking the time to share your feedback regarding your experience at our hotel SBH Costa Calma Beach Resort, we are glad you enjoyed your stay. We genuinely appreciate your input on our service and we apologize for the delay you experienced during the check-in process. We always aim to provide a swift and seamless arrival experience for our guests, and we regret any inconvenience this may have caused you.We are grateful that you chose our hotel and hope to have the opportunity to welcome you back in the near future.Best regards,The management

Estimado Javier,Gracias por compartir con nosotros sus impresiones después de su estancia en nuestro SBH Costa Calma Beach Resort. Nos alegra muchísimo que haya disfrutado de la tranquilidad con nosotros. Gracias nuevamente por sus comentarios, esperamos servirle nuevamente muy pronto.Saludos cordiales,La Dirección

Sehr geehrte Frau Vera,Es freut uns, dass Sie sich die Zeit genommen haben, Ihre Gedanken über Ihren Aufenthalt in unserem SBH Costa Calma Beach Resort mit uns zu teilen. Unsere Unterkunft mag zwar in die Jahre gekommen sein, aber wir setzen uns kontinuierlich dafür ein, sie in bestem Zustand zu halten. Durch gezielte Investitionen in Wartungsarbeiten und Modernisierungen streben wir danach, unseren Gästen stets einen angenehmen Aufenthalt zu bieten. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen und die Gelegenheit zu bekommen, voll und ganz Ihre Erwartungen zu erfüllen.Mit freundlichen Grüssen,Die Direktion

Dear Piotr,Thank you for taking the time to share your experience at our SBH Costa Calma Beach Resort. We are glad to learn you were satisfied with your stay. On the other hand, we are very sorry and at the same time surprised that you do not equate our facilities with 4*. Our dedicated team works diligently, conducting daily inspections and renovation efforts to consistently uphold a 4-star standard for our guests. We take note of your suggestions to continue improving.We would be very happy to welcome you again soon and show you our usual standard of service.Best regards,The management

Cher invité,Nous vous remercions d'avoir choisi de séjourner parmi nous et d'avoir pris le temps de partager vos impressions sur votre séjour dans notre hôtel SBH Costa Calma Beach Resort. Nous sommes désolés que votre expérience au spa. Il est important de noter que ce service est géré par un prestataire tiers, mais nous transmettrons vos commentaires à leur attention.Nous sommes impatients de vous accueillir à nouveau et de saisir l'occasion de dépasser vos attentes lors d'une prochaine visite.Avec nos meilleures salutations,Le management

Sehr geehrte Frau Christiane Petra,Herzlichen Dank, dass Sie sich für einen Aufenthalt in unserem SBH Costa Calma Beach Resort entschieden haben und darüber hinaus Ihre Zeit investiert haben, um uns Ihr Feedback mitzuteilen. Wir sind sehr erfreut darüber, dass Ihr Aufenthalt bei uns so angenehm war.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,Die Direktion

Estimada Guadalupe,Muchas gracias por su valoración de nuestro hotel SBH Costa Calma Beach Resort. Estamos encantados de que haya pasado un tiempo agradable con nosotros y que haya quedado satisfecha con nuestros servicios.Gracias de nuevo por su recomendación y esperamos poder volver a recibirla pronto.Saludos cordiales,La Dirección

Cher Khalid,Nous vous remercions chaleureusement pour avoir partagé vos commentaires sur votre séjour dans notre hôtel SBH Costa Calma Beach Resort. Nous regrettons que notre offre culinaire n'ait pas été à la hauteur de vos attentes en termes de variété. Notre chef s'efforce de préparer quotidiennement une sélection diversifiée pour chaque repas, adaptée à tous les besoins alimentaires et visant à satisfaire même les palais les plus exigeants. De plus, nous proposons des démonstrations culinaires en direct, et chaque mercredi, nous mettons en avant des spécialités régionales.Vos critiques constructives sont précieuses pour nous, et nous les prendrons très au sérieux en les transmettant à notre chef de cuisine. Nous sommes reconnaissants pour vos commentaires qui nous aideront à améliorer en permanence notre service.Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau dans un avenir proche, avec l'objectif de surpasser vos attentes lors de votre prochain séjour parmi nous.Avec nos meilleures salutations,Le management

Estimada Beatriz,Nos complace leer que tuvo una agradable experiencia en nuestro SBH Costa Calma Beach Resort y nos gustaría agradecerle el tiempo que se ha tomado en compartir su opinión con nosotros. Siempre es gratificante escuchar que cumplimos con las expectativas de nuestros huéspedes.Esperamos que haya tenido un buen viaje de regreso y esperamos darle la bienvenida nuevamente en sus próximas vacaciones en Fuerteventura.Saludos cordiales,La Dirección

Dear Cristobal Humberto,We are pleased to read that you had a nice stay and would like to thank you for the nice comments and the excellent rating of our SBH Costa Calma Beach Resort. It's always rewarding to hear that we meet the expectations of our guests.We hope you had a pleasant return journey and we hope to welcome you again on your next Fuerteventura holiday.Best regards,The management

Gentile Antonella,Grazie mille per il suo commento sul suo soggiorno presso il nostro SBH Costa Calma Beach Resort. Siamo lieti di avervi potuto offrire una piacevole esperienza con noi. Apprezziamo le vostre opinioni e commenti costruttivi sul l'all inclusive. Saremo felici di studiare i tuoi consigli e cercheremo di metterli in pratica.Grazie per averci scelto, speriamo di avere il piacere di accoglierla nuovamente molto presto.I migliori saluti,La direzione

Dear Eva,We are so glad to read that you had an excellent time here with us at our SBH Costa Calma Beach Resort. It brings us immense joy to know that we could offer you a pleasant and comfortable experience. We will be delighted to welcome you again in the near future.Best regards,The management

Dear Miroslav,Thank you for taking the time to share your review about our SBH Costa Calma Beach Resort, we are glad to know that you had a great experience with us. We will be delighted to welcome you again soon and we wish you a Happy New Year! Best regards,The management

Dear Franciele,We are so glad to know that you had a perfect holiday at our SBH Costa Calma Beach Resort and that you highly appreciated our facilities and friendly service. We are proud that you could enjoy your stay.We hope to have the pleasure of seeing you again very soon. Best regards, The management

Dear George,Thank you very much for taking your time to share your experience at our SBH Costa Calma Beach Resort. We appreciate your excellent valuation.We are proud that you could enjoy a pleasant stay and that you were satisfied with our facilities and services.We will be delighted to welcome you again soon. Best regards, The management

Dear David,Thank you for sharing your feedback after your stay at our SBH Costa Calma Beach Resort. We are glad to read your excellent review and to learn that you enjoyed the tranquility with us, that is exactly what we pursue with our service. We would like to mention that at SBH we are highly committed to the environment by reducing the washing of towels and single-use plastics among other important measures.We thank you for choosing us and hope to have the pleasure of welcoming you back in the near future.Best regards,The management

Gentile Sara,Grazie per aver dedicato del tempo per condividere la tua esperienza presso il nostro SBH Costa Calma Beach Resort.Siamo lieti che lei abbia trascorso una piacevole vacanza con noi e che abbia apprezzato la posizione dell'hotel e la struttura pulita e ben tenuta. Apprezziamo molto anche che lei abbia sottolineato positivamente la cordialità del nostro personale. La soddisfazione degli ospiti è per noi fondamentale e ci impegniamo ogni giorno per superare le vostre aspettative.Speriamo di poterla accogliere nuovamente nella nostra casa in futuro. Fino ad allora, ti auguriamo tutto il meglio.I migliori saluti,La Direzione

Estimada Susana,En primer lugar gracias por compartir su opinión con nosotros tras su reciente estancia en SBH Costa Calma Beach Resort. Lamentamos que se haya llevado una impresión de nuestros servicios que no corresponde en absoluto con los estándares de calidad que nos marcamos en SBH.Sentimos mucho que una de las máquinas de agua se estropease durante los días que se alojó con nosotros. Nuestro equipo técnico trabaja para resolver este tipo de incidencias lo antes posible dentro de nuestro compromiso con el cuidado de las instalaciones de nuestro complejo por el cual nos esforzamos a diario para mantener un estándar de 4*. Sentimos las molestias y le aseguramos que el problema se resolvió en el menor tiempo posible.Lamentamos también que no encontrara toda la oferta de servicios disponible durante su estancia. La satisfacción de nuestros huéspedes es clave para nosotros y trabajamos para dar un un buen servicio a medida que las tasas de ocupación nos lo permiten.Sentimos no haberle podido impresionar con la variedad de nuestro buffet. Nuestro equipo de cocina hace todo lo posible para ofrecer una amplia variedad de platos, adaptándose a los diferentes gustos de nuestros comensales, cuidando siempre la preparación, la presentación y la calidad. Como sabemos que el amor pasa por el estómago, ofrecemos a diario a nuestros comensales pescados, carnes, verduras, sopas, ensaladas, pasteles, etc. que se preparan todos los días al momento. Además, nuestros huespedes pueden disfrutar de show cooking tanto al mediodía como por la noche. Agradecemos mucho que nos haya enviado su opinión, que sin duda compartiremos con el equipo de cocina.Puede estar segura de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Nos encantaría recibirla de nuevo en otra ocasión y que así pudiera comprobar nuestras mejoras en los servicios.Saludos cordiales,La Dirección

Dear Rebecca,Thank you for choosing our hotel SBH Costa Calma Beach Resort for your holiday and for your fantastic feedback which is highly appreciate it. We are so glad you liked our hotel so much! We hope we can welcome you again in the near future.Kind regards,The management

Sehr geehrter Gast, Vielen Dank, Vielen dass wir Sie in unserem SBH Costa Calma Beach Resort begrüssen durften und Sie sich die Zeit genommen haben, hier Ihre Erfahrungen mit anderen Urlaubern zu teilen. Es ist grossartig zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben und dass vor allem die gute Strandlage Ihren Erwartungen entsprochen hatte. Der wunderschöne Sandstrand kann durch einen direkten Zugang von unserem Hotel erreicht werden. Ein kleines Stück gehört auch zum Hotel und wir haben dort für unsere Gäste Liegen und Schirme aufgestellt, welche man kostenfrei nutzen kann. Wir bedannken uns noch einmal für Ihr Feedback und würden uns sehr freuen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Die Direktion

Dear guest, Thank you for staying at our SBH Costa Calma Beach Resort and for sharing your comment on your visit. We are glad that you have given us the chance to show our hospitality and the quality of our services. We hope to welcome you back soon! Kind regards, The management

Gentilissima Monica, Grazie mille per la sua meravigliosa recensione del nostro hotel SBH Costa Calma Beach Resort. Siamo stati molto contenti che abbia scelto il nostro hotel e abbia avuto un buon soggiorno con noi. Grazie per sottolineare la posizione dell'hotel. Vorremmo anche ringraziarla per le sue gentili parole in merito al servizio dei nostri dipendenti. Saremo molto felici di trasmetterle a tutto lo staff. Speriamo di rivederla presto e fino ad allora le auguriamo tutto il meglio. Un cordiale saluto, La Direzione

Gentil/issima ospite, È estremamente gratificante per noi sapere che abbiamo soddisfatto le sue aspettative e che abbia apprezzato il suo soggiorno nel nostro SBH Costa Calma Beach Resort. Siamo particolarmente contenti, perché gli ospiti soddisfatti sono la nostra più grande motivazione! Siamo lieti di essere stati in grado di convincerla con la buona posizione del nostro hotel, la pulizia e soprattutto con il nostro personale. Grazie ancora e saremo molto felici di darle il benvenuto presto di nuovo. Un cordiale saluto, La Direzione

Chère Audrey, Merci d'avoir pris le temps d'écrire un commentaire sur votre séjour dans notre hôtel SBH Costa Calma Beach Resort. L'avis de nos clients est très important pour nous, car il nous aide beaucoup à améliorer continuellement notre service. Nous sommes heureux que vous ayez tant aimé votre séjour et nous apprécions beaucoup vos paroles. Il est également important pour nous de gâter nos invités avec des délices culinaires et de les gâter avec de riches buffets et une cuisine ouverte ainsi que la possibilité de manger dans l’un de nos restaurants à thème, afin de fournir une grande variété et nous sommes heureux que cela ait répondu à vos attentes. Nous espérons vous revoir bientôt. Bien cordialement, La Direction

Dear Alex, Thank you for choosing our SBH Costa Calma Beach Resort again for your holiday and for taking the time to write your experience here with us. We are very happy to read that you keep good memories and that you are considering that it has been successful holiday again. Of course we will share your kind words with all the staff as it is very encouraging for us to go on working in order to achieve the high level of satisfaction from our guests. We hope to see you very soon again! Kind regards, The management

Dear guest, We would like to thank you for taking your time in expressing your feedback about your stay at our SBH Costa Calma Beach Resort. We regret to read that we did not meet your expectations, due to the situations mentioned in your review. We are sorry that you were dissatisfied with our service and can assure you that you comment about our staff and do not reflect the reality. We can also assure you that every single guest is important to us. Our chefs work hard to cater for all tastes and so we have opted for a mix of lavish buffets, fresh fish and meat which are prepared differently each day, as well as international and national highlights. Once again thank you for your feedback as they help us to improve our service. Kind regards, The management

Cher/e anonymous, Tout d’abord, nous voudrions vous remercier d’avoir pris le temps de partager votre expérience de vacances dans notre SBH Costa Calma Beach Resort. L'avis de nos clients est toujours très important pour nous, car il nous aide à découvrir les sources d'erreur possibles et à apporter des améliorations. Nous sommes vraiment désolés que vous ayez trouvé des cafards dans notre établissement. Nous pouvons vous assurer que nous suivons un plan de lutte antiparasitaire régulier et, bien sûr, nous nous engageons à mettre un terme à leur présence dans notre région. Malheureusement, en fonction des conditions météorologiques, la présence d’insectes à Fuerteventura est inévitable. En ce qui concerne les chaises de plage, nous avons transmis votre commentaire à nos techniciens pour vérification et, si nécessaire, réparation. Merci encore pour votre visite et pour les critiques constructives. Puisque notre préoccupation principale est de veiller à ce que nos clients se sentent à l'aise et profitent au maximum de leur séjour, nous nous efforçons de regagner votre confiance et espérons que vous nous en donnerez la possibilité. Bien cordialement, La Direction

Dear guest, Thank you for your review of your stay at our SBH Costa Calma Beach Resort. We are delighted to know that you enjoyed your stay here with us and we look forward to welcoming you soon again! Kind regards, The management