Tyrkisk bad/hammam, kropsbehandlinger, hydroterapi, ansigtsbehandlinger
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Anmeldelser af Kn Hotel Matas Blancas - Adults Only

4 out of 5
Kn Hotel Matas Blancas - Adults Only
Calle Punta Pesebre, 6, Costa Calma, Pajara, Fuerteventura

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 86 af i alt 308 anmeldelser" "
Bedømmelse på 8 − Udmærket. 123 af i alt 308 anmeldelser" "
Bedømmelse på 6 − Okay. 66 af i alt 308 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 308 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 308 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

8,0/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
For meget larm fra underholdning og ombygning
Jeg valgte hotel uden børn hvilket var perfekt. Jeg synes det er for dårligt at der ikke er info om at de vedr ved at lave hele spaområdet om, så det kunne ikke bruges. Der var underholdning hver aften, midt i hotellet dvs hver aften fra kl 22-24 skulle men høre på det larm. Det burde være muligt at være på sit værelse/ balkon uden at der var støj. Et lækkert hotel i god stand. Wifi er kun i receptionen.
Overnattede 7 nætter i november 2017

4/10 Dårligt

Dalia, Denmark

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Dissapointing
Location far from the sea, hotel staff couldn't answer even one question about the island or recommend any restaurant, wifi barely existed and only in lobby. Booked twin room with 2 beds, once we arrived they told us we booked for one person instead of two (no idea how that could have happened, but I guess was our mistake). It took us 3 hours to negotiate the situation with the help from hotels.com (thanks for them to negotiating price) but we still had to pay additional 190 euro for me to stay in the same room (we stayed for 7 days) and staff wasn't willing to help in any way. The room was ok, but the terrace view we had was towards the wall. The cleaning lady did a great job though. The only thing that I found good was breakfast. We had what to choose from, although haven't tried dinner. Overall we have seen better 4 starts hotels way closer to the beach. And I found beaches in other parts of the island much more wild and attractive than in Costa Calma.

8/10 Udmærket

Piet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Tsharna

Synes godt om: Rengøring, service og personale, faciliteter
Lovely hotel, quiet area, staff were friendly! Shame the spa wasn’t free! But I enjoyed my stay there.
Overnattede 3 nætter i januar 2024
Svar fra Kn Hoteles den 7. feb. 2024
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

10/10 Fremragende

Helen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Kn Hoteles den 7. feb. 2024
Dear Traveler. Thank you for giving us a perfect rating. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles in einem war es ein sehr schöner Urlaub im Hotel 😊 Die Mitarbeiter waren sehr freundlich und hilfsbereit. Das Essen hat mir im Großen und ganzen auch sehr gut gefallen. Die Anfahrt ist ein bisschen schwierig, aber machbar. Alles in einem kann ich das Hotel nur empfehlen und war sehr zufrieden.
Overnattede 7 nætter i januar 2024
Svar fra Kn Hoteles den 7. feb. 2024
Lieber Gast,Vielen Dank, dass Sie einen Kommentar zu Ihrem Urlaub hinterlassen und sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder als Gast in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,KN Hoteles.

10/10 Fremragende

Angelina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Loved this hotel loved the staff ignore any negative reviews the drinks are plentiful the food varied spa and massage perfect shout out to Miquel the bar man we will go back plus entertainment on dour floor every night was fab
Overnattede 4 nætter i december 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Traveler. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon.Kind regards,KN Hoteles.

8/10 Udmærket

Saint

Overnattede 3 nætter i november 2023
Svar fra Kn Hoteles den 10. jan. 2024
Dear Guest,Thank you for leaving a review. We are happy that you enjoyed your stay. We look forward to welcoming you again.Kind regards,KN Hoteles.

8/10 Udmærket

JUAN MANUEL NUEZ

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bien la atención de su personal
Overnattede 3 nætter i september 2023
Svar fra Kn Hoteles den 5. okt. 2023
Estimado Juan ManuelGracias por tomarse el tiempo por compartir sus experiencias con nosotros. Estamos muy contentos de saber que nuestro personal hizo que su estancia fuese agradable. Esperamos verle pronto.Saludos Cordiales

10/10 Fremragende

Andrijana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the balcony and the pool
Overnattede 2 nætter i august 2023
Svar fra kn hoteles den 9. aug. 2023
Dear traveler.Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

4/10 Dårligt

Martin

Synes ikke om: Værelsets komfort
Not the best choice of hotel
8 nights half board stay from 25/03 to 03/04. Until April there was no animation at all, after that very poor. For the first time ever in my life I have been charged for a tap water in the restaurant and which is even worse the waiter even didn't told me that I should pay for a glass of water which I didn't touch at all. The hotel is on really high stip hill around 30 mins walking distance from the beach. I have 3-4 holidays during the year. Always stay in a 4 star hotels. From my experience until now this was worst 4 star hotel in my life. If I can say something good about the hotel I can mention the sun loungers which looked like new and actually were really comfortable
Overnattede 9 nætter i marts 2023
Svar fra Kn Hoteles den 10. apr. 2023
Dear GuestOur guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay with us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope to see you back in our Hotel

6/10 Okay

Bradley

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor but made good by the other guests
The food was of poor quality, fried or boiled food really low quality. Beds were uncomfortable and the showers were a nightmare. No drinking water available one of the days
Overnattede 3 nætter i marts 2023
Svar fra Kn Hoteles den 22. mar. 2023
Dear traveler. Thanks for your comments and for having selected our hotel.It is disappointing to read that you were not satisfied with the variety of food that we offer in our buffet restaurant. However, we take your comments really serious and we sent already the information to our kitchen department and our head chef to improve your mentioned comments.Kind regards

10/10 Fremragende

Antti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super service, tolle Lage! Immer wieder.
Overnattede 27 nætter i februar 2023
Svar fra Kn Hoteles den 22. mar. 2023
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotelKind regards

10/10 Fremragende

dennis

Overnattede 9 nætter i februar 2023
Svar fra Kn Hoteles den 20. feb. 2023
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

10/10 Fremragende

Thorsten

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel liegt in einer super ruhigen Lage mit tollen Ausblick auf die Landschaft. Das Personal ist absolut durchweg Freundlich und Hilfsbereit, egal ob es die Reinugungskräfte, Küchenpersonal, Portier oder die Barkeeper sind, allesamt immer gut gelaunt und haben merklich Spaß an der Arbeit. Die Animation bzw. Der Animateur hat auch immer neue Ideen und weiss es die Gäste zu unterhalten, man lernt schnell neue Leute kennen und es wird ganz bestimmt nicht langweilig. Das Essen, egal ob Frühstück, Mittag- oder Abendessen, ist wirklich lecker, frisch und abwechslungsreich. Das einzige ist der „Nachmittagssnack“ dort stehen jeden Tag nur Burger und Hotdogs bereit, vielleicht könnten man da besser die Reste vom Mittagessen stehen lassen. Oder zumindest irgendwie Abwechslung schaffen. Aber das ist auch wirklich das einzige was mir leicht negativ aufgefallen war am gesamten Aufenthalt. Zum Strand sind es zwei Minuten mit dem Auto oder 20 Minuten zu Fuß, es stehen aber auch viele Elektroscooter von Bird in der Gegend herum. Man sollte sich aber um die Insel zu erkunden einen Mietwagen nehmen, da es landschaftlich eine traumhafte Insel ist, es gibt allerdings auch ausgezeichnet Busverbindungen. Zu empfehlen ist auch der im Nachbarort La Lajita liegende Zoo.
Svar fra Kn Hoteles den 6. feb. 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns sehr, dass unser Personal Ihren Aufenthalt angenehm gemacht hat. Wir hoffen, Sie bald wieder zu sehen.Mit freundlichen GrüßenKn Hoteles

8/10 Udmærket

Evelina

Overnattede 7 nætter i januar 2023
Svar fra Kn Hoteles den 6. feb. 2023
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind Regards

8/10 Udmærket

Lahmar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ce n'est pas mauvais toute est bonne
Overnattede 3 nætter i januar 2023
Svar fra Kn Hoteles den 24. jan. 2023
Cher Client,Merci d'avoir laissé un commentaire sur vos vacances et d'avoir choisi notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir bientôt en tant qu'invité de notre hôtel.Cordialement

4/10 Dårligt

Giuseppe

Synes godt om: Rengøring, service og personale
Cucina di scarsa qualità , la sala ristorante sembrava una mensa , clientela in genere troppo dedita all'alcool chiassosa e fastidiosa.Pulizia buona personale cordiale e disponibile.
Overnattede 21 nætter i oktober 2022
Svar fra Kn Hoteles den 25. nov. 2022
Gentile ospiteI commenti dei nostri ospiti ci offrono l'opportunità di vedere il nostro hotel attraverso i loro occhi, dandoci informazioni su qualsiasi servizio che potrebbe avere margini di miglioramento per migliorare il soggiorno dei nostri futuri ospiti , quindi siamo grati per il tempo che ha speso per condividere una recensione della sua esperienza personale in hotel. Speriamo di vedervi presto nel nostro Hotel.Cordiali Saluti

10/10 Fremragende

Stephane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kn Matas Blancas excellent séjour
Séjour en Solo pour profiter des spots de windsurfs qui sont exceptionnels à cette periode de l annee. L hotel est excellent rapport qualite prix. Nourriture et service exceptionnels. Personnel tres sympa en particulier Mamadou et Camara, respectivement à l accueil et côté cuisine. Bref à refaire.
Overnattede 12 nætter i juli 2022

2/10 Forfærdeligt

Kieran

Synes ikke om: Rengøring, service og personale
Overnattede 7 nætter i juli 2022
Svar fra Kn Hoteles den 27. jul. 2022
We are sorry to know that your experience at our hotel did not fully meet your expectations on this occasion. Our priority here is to provide an enjoyable stay from the begining to all our clients and make their holidays as comfortable as posible. Despite your personal experience we hope to see you again as a guest of our hotel and until then, we send you our best wishes. Kn Hoteles

4/10 Dårligt

Katie

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The staff seemed really unhappy to be there and the service was bad. There would be a a queue for a drink and the one person serving would walk off to go and clean tables. There’s only ever one bar open in the entire resort. This means that after 9.30pm if you want any drink (soft or alcoholic) you have to queue to get one from the top floor disco. This queue was a running home at the hotel as it was always about 50 people long at any one time. Only cheap wine available at lunch and dinner and no option of any drink other that the self service flat Pepsi machine. This was a cheap hotel with no frills - it was in no way possible a 4 star hotel. The area around is awful - nothing to walk too other than a pebbled beach with nothing on. Food pretty much stayed the same for the full week. One night they might add a beef stew or something. As a vegetarian the options were plain rice. Broccoli and carrots. Although the salad bar was okay, it very repetitive and had lots of flies on. This is a budget hotel (3 star at most). Positives were the room was cleaned well and I had a massage for 45 euro at the hotel which was very good.
Overnattede 5 nætter i juli 2022
Svar fra Kn Hoteles den 27. jul. 2022
We are sorry to know that your experience at our hotel did not fully meet your expectations on this occasion. Our priority here is to provide an enjoyable stay from the begining to all our clients and make their holidays as comfortable as posible. Despite your personal experience we hope to see you again as a guest of our hotel and until then, we send you our best wishes.

10/10 Fremragende

Herbert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Het hotel was mooi en goed onderhouden. Ontbijt was simpel maar goed, avondeten was niet zo denderend vrij eentonig en vaak hetzelfde. Wij gaan nog terug maar enkel met ontbijt. Voor de rest zeker een aanrader!
Overnattede 7 nætter i maj 2022
Svar fra Kn Hoteles den 13. jun. 2022
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

10/10 Fremragende

Maurizio

Overnattede 7 nætter i maj 2022

10/10 Fremragende

farouk

Overnattede 2 nætter i maj 2022
Svar fra kn hoteles den 23. maj 2022
Dear Traveler. Thanks for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon. Kind regards

8/10 Udmærket

Dominik

Overnattede 6 nætter i marts 2022

10/10 Fremragende

jamie

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel , would recommend .
Overnattede 4 nætter i februar 2022
Svar fra Kn Hoteles den 8. mar. 2022
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

8/10 Udmærket

Anja

Synes godt om: Rengøring, service og personale
Die Möbel sind etwas in die Jahre gekommen. Aber ein nettes Hotel mit Charme.
Overnattede 7 nætter i februar 2022
Svar fra Kn Hoteles den 3. mar. 2022
Lieber Gast, Vielen Dank, dass Sie einen Kommentar zu Ihrem Urlaub hinterlassen und sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder als Gast in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Ok place
Nice hotel. Facilities look more modern than rooms but ok. Didn’t manage to use the gym or indoor pool. Coffee and on site shop were a bit too expensive.
Overnattede 2 nætter i februar 2022
Svar fra Kn Hoteles den 1. mar. 2022
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2022
Svar fra Kn Hoteles den 8. feb. 2022
Estimado viajero. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel. Saludos

10/10 Fremragende

David

Overnattede 2 nætter i januar 2022
Svar fra Kn Hoteles den 18. jan. 2022
Estimado viajero. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel Saludos Cordiales

8/10 Udmærket

Albert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2021

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent value for 1/2 pension, with good quality breakfast, apart from coffee, and evening meal.
Overnattede 8 nætter i november 2021
Svar fra Kn Hoteles den 16. nov. 2021
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind regards

8/10 Udmærket

Jamie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing
A pleasant stay, food very avarage, no water bottles for all inclusive. Staff not very friendly. Very nicely done up hotel and lovely pool. Perfect for a quiet week away.
Overnattede 7 nætter i november 2021
Svar fra Kn Hoteles den 16. nov. 2021
Dear Guest Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope to see you soon in our Hotel. Kind Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay with good service
Well greeted, good amenities and plenty of choice for breakfast. The room was clean but not to a high standard. There was some strands of hair on bedding and on the shower tiles. I woke up to no electricity on the last day but as it was the last day, it was the least of my concerns. Walls are slightly thin as can hear your neighbours next door.
Overnattede 2 nætter i november 2021
Svar fra Kn Hoteles den 9. nov. 2021
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good value for money
Very clean nice environment, although the equipment of the room corresponds more to 3 stars. Quite uncomfortable hard beds, with plastic on the mattress, which cracks under your ass. Nice good fitness with a great view, unfortunately without air conditioning terrible hot there. The pools are fine and the pool area very nice. There is nothing around the hotel, no restaurants or shops anywhere, just peace.. Sometimes was an unpleasant sewage smell there.
Overnattede 4 nætter i oktober 2021
Svar fra Kn Hoteles den 2. nov. 2021
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

6/10 Okay

Ingrid

Synes godt om: Rengøring
No correponde a un 4 estrellas
En mi opinión no este hotel no corresponde a una categoria de 4 estrellas. Como punto fuerte destacaría la limpieza, la amabilidad del personal y la zona de piscinas. A mejorar, principalmente el comedor. El mobiliario está anticuado, pero sobretodo hay muy poca variedad de comida. Esto hizo que pese a tener una media pensión acabaramos cenando fuera del hotel. La ubicación tampoco me gustó. Está en una zona residencial apartado de todo.
Overnattede 4 nætter i oktober 2021
Svar fra KN HOTELES den 21. okt. 2021
Estimado viajero. Gracias por sus comentarios y por haber seleccionado nuestro hotel. Es decepcionante leer que no quedó satisfecho con la variedad de comida que ofrecemos en nuestro restaurante buffet. Sin embargo, nos tomamos muy en serio sus comentarios y ya enviamos la información a nuestro departamento de cocina y a nuestro jefe de cocina para mejorar sus comentarios mencionados. Saludos Cordiales

4/10 Dårligt

Gloria

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2021

6/10 Okay

Thierry

Prestations au niveau du prix promotionnel .
Hôtel correct pour le prix promotionnel payé sur hôtel.com. La chambre vaut le 4 étoiles ainsi que la piscine. Par contre la nourriture est très basique, la salle de restaurant est une cantine , je mets 2 étoiles pour cela. Lignes hautes tension passant sur une partie de l'hôtel avec pilone très visible. Le wifi de l'hôtel est ancien et mon nouveau téléphone portable Google n'a pas réussi à se connecter, idem pour certains iPhone, apparemment .
Overnattede 4 nætter i september 2021
Svar fra Kn Hoteles den 5. okt. 2021
Dear traveler. Thanks for having selected our hotel. We are happy that you enjoyed your stay Thanks for having taken the time to write this review. All your comments help us improve our service. We reassure you that your suggestions will be shared with the entire staff,we hope to have you back soon as a guest of our hotel. Kind regards

10/10 Fremragende

Salaheddine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super sympathique
Overnattede 7 nætter i august 2021

10/10 Fremragende

Raul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2021

8/10 Udmærket

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 11 nætter i august 2021

8/10 Udmærket

Stephane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Globalement très satisfait.
Le personnel est très pro et à l'écoute. C'est propre. La deco pratique mais un peu froide. J'ai demandé une chambre excentrée avec le moins de voisin possible. J'ai été écouté. Tant mieux car sur mes 24 jours de présence j'ai eu 3 jours de voisinage. Or ce n'est pas très insonorisé. J'ai donc été bien inspiré. Mieux vaut être isolé. Du coup la vue de la terrasse était assez pauvre mais très bien ensoleillée. Le petit dejeuner et le diner en demi-pension étaient très bien compte tenu du prix. La boisson du soir n'est pas comprise (2€/soir). Le Buffet à volonté et avec du choix est très correct. Bien que potentiellement perfectible, globalement je suis très satisfait de mon séjour dans cet hotel.
Overnattede 24 nætter i juli 2021
Svar fra KN HOTELES den 17. aug. 2021
Cher Stephane, Merci pour votre commentaire et d'avoir choisi notre hôtel. Je suis heureux que vous ayez apprécié votre séjour et nous espérons vous accueillir à nouveau dans notre hôtel. Cordialement

6/10 Okay

Thomas

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Don't expect too much.
Large hotel but a bit away from the main tourist area of Costa Calma. Reception was friendly and helpful. We did book the cheapest room so it was no surprise to find ourselves on the ground floor, inside courtyard with a view of ...the neighboring wall. Recommend you have a car but then good luck finding parking convenient to the hotel. We only had a short stay but it still would have been good to have at least a water cooker in the room. The buffet breakfast was acceptable but served in a very utilitarian canteen area. The room was large enough with plenty of closet space but a rather small television. Housekeeping seemed to be a bit hit and miss. On the Saturday we thought we'd help and told the Staff nothing needed to be done but please bring 2 extra pillows. Duly noted and nothing done. Sunday we expected towels and linens to be replaced but instead returned to find the damp towels hung up again but no fresh towels or linens. Maybe we missed the no cleaning on Sundays memo? In general ok if you only need an inexpensive room for a couple of nights.
Overnattede 3 nætter i juli 2021
Svar fra KN HOTELES den 10. aug. 2021
Dear Thomas, We are very sorry to hear that your experience at our hotel did not fully meet your expectations on this occasion. Our priority here is to provide a pleasant stay from the beginning to all our clients and to make their vacation as comfortable as possible. We hope you will provide us with another opportunity in the future to truly exceed your expectations and until then, we send you our best wishes.

6/10 Okay

RITA MARÍA

Synes godt om: Rengøring, service og personale
VALORACIÓN ESTANCIA EN HOYEL
Hemos estado en hoteles de 4 estrellas de más calidad. El servicio ha sido excelente. El personal que trabaja en el hotel muestra buenas relaciones entre ellos (son como una familia) y el trato a los clientes es excepcional. Las instalaciones y las comidas del bufete son mejorables. Cuando te quedas en régimen de pensión completa es inconcebible que la comida caliente a la plancha sea igual en el almuerzo y en la cena. Hay poca variedad en el menú. Si tu estancia es de dos días, no lo notas. En una semana de estancia, te das cuenta de la poca variedad culinaria que ofrece el hotel. Agradecemos el trato recibido por el personal, especialmente el de Jose y Chiqui. Se nota que les gusta su trabajo.
Overnattede 7 nætter i juli 2021
Svar fra KN HOTELES den 10. aug. 2021
Estimada Rita, Gracias por tomarse el tiempo de escribir una reseña tan detallada. Es decepcionante leer que no quedó satisfecho con la variedad de comida que ofrecemos en nuestro restaurante buffet. Sin embargo, nos tomamos muy en serio sus comentarios y ya enviamos la información a nuestro departamento de cocina y a nuestro jefe de cocina para mejorar sus comentarios mencionados. Esperamos que nos brinde otra oportunidad en el futuro para superar verdaderamente sus expectativas y, hasta entonces, le enviamos nuestros mejores deseos.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2021
Svar fra KN HOTELES den 17. aug. 2021
Thank you for your evaluation of your stay

8/10 Udmærket

Innocenzo

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i juli 2021
Svar fra KN HOTELES den 17. aug. 2021
Thank you for your evaluation of your stay

4/10 Dårligt

Ludovic

Synes ikke om: Rengøring, service og personale, værelsets komfort
Séjour dans un soit disant 4 étoiles
Séjour très fatiguant en cause des lits à ressort très inconfortable Moi et mon épouse avons jamais vu ça ! Pas de ménage pendant notre séjour de 3 jours. J'ai du le réclamer pour avoir un service digne de" 4 étoiles " Au moins nous avons eu un coup de poussière et enfin les serviettes changées Pour les draps ça devait être de trop... Pour le côté restaurant Petit déjeuner copieux et bon.. Pour les repas du midi ou du soir mieux vos aller dans les restaurants du coin. Aucun Choix et cher pour ce que c'est.. Cotè piscine elles sont très propres et bien surveillées. Pour le spa il vous faudra compter 15 euros par personne pour 2 heures. Je l'ai essayé.. Franchement ça ne vaut pas le prix. En plus 2 zones ne fonctionnées pas c'est pas pour autant que j'ai eu droit à un rabais. Voilà notre avis sur ce soit disant 4 étoiles qui pour nous et dépassé et ne vaut pas plus que 2 étoiles.
Overnattede 3 nætter i juli 2021
Svar fra KN HOTELES den 10. aug. 2021
Cher Ludovic, Nous sommes désolés pour les désagréments que vous avez rencontrés, nous pouvons garantir que la satisfaction de nos clients est l'un de nos objectifs les plus importants, nous analyserons donc votre commentaire et éviterons que cette situation ne se reproduise. Merci encore pour votre visite et vos critiques constructives, notre objectif principal est de faire en sorte que nos clients se sentent à l'aise et profitent pleinement de leurs visites, nous espérons que vous pourrez nous donner l'occasion de restaurer votre confiance en notre entreprise dans un proche avenir.

10/10 Fremragende

joffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
hotel sympa et personnel au top!!
hotel a taille humaine, un personnel au top pour la courtoisie et l aide!! mention speciale pour Christian de la reception!!! 3 piscines dont une chauffée, belle chambre, salle de sport bien equipée, squash, tir a l arc, tennis....gratuit. le spa est payant 15/jour donc pas testé... petit dejeuner complet avec beaucoup de choix, diner un peu trop international mais pour 10€/repas....faut pas megotter!!! possibilité d'avoir les boissons incluses a volonté au diner pour 5€/jour....nous ne pouvons que recommander cet hotel qui est vraiment bien situé meme si pas a coté de la mer mais a 15mn de marche. les environs sont sympa et le sud de fuerte est vraiment a decouvrir!!!
Overnattede 3 nætter i marts 2020

8/10 Udmærket

Jantinus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra hotel
Bra hotel god mat vennlig personal transport til strand
Overnattede 3 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2020