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Anmeldelser af The Marlin at Taino Beach Resort & Clubs

3.5 out of 5
The Marlin at Taino Beach Resort & Clubs
Jolly Roger Drive, Freeport, Grand Bahama

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 8 af i alt 40 anmeldelser" "
Bedømmelse på 8 − Udmærket. 14 af i alt 40 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 40 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 40 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 40 anmeldelser" "

7,4/10

Rengøring

7,8/10

Service og personale

5,6/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

5,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Marko

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff super unfriendly Worst service ever experienced in a hotel Rooms are super bad equipped Pool and Beach nice
Overnattede 7 nætter i maj 2024

10/10 Fremragende

ASHLEY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 2 nætter i maj 2024
Svar fra Management Team den 28. maj 2024
Thank you for staying with us! We appreciate your rating!

8/10 Udmærket

Terry, Spokane, Valley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was clean, nice pool and beach.
Overnattede 3 nætter i april 2024
Svar fra Management Team den 15. apr. 2024
Thank you for staying with us! We appreciate your feedback!

4/10 Dårligt

Alexandra

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
No wifi in the room, and room is very smelly
el Wifi no llega a las habitaciones...hoy en día increíble. La sala común para trabajar es un cuarto con una mesa y una silla, ya está. El gimnasio ha visto sus mejores momentos hace años. Lo peor: la habitación huele muy mal, incluso mi maleta y ropa huele tan mal ahora, que al cambiar de hotel, tenía que lavar todo. La cama muy incómoda, se nota cada muelle.
Overnattede 4 nætter i september 2023

6/10 Okay

philipp

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Paradiesische Lage, völlig veraltet
Das Hotel liegt an einem wunderschönen Strand. Der Pool ist super und die Grottobar auch. Das Personal ist sehr hilfsbereit. Aber... Das Hotel ist sehr veraltet. Ausserdem versuchen sie einem Timesharing aufzuschwatzen. Alles Kostet extra. Beachhandtuch 10$ kaution, Schlüsselkarte 20$, eine Fahrt zum Hafen 8$. Alles in dem Hotel ist ab 18.00 uhr geschlossen. Nicht mal Wasser oder so kann gekauft werden!
Overnattede 5 nætter i august 2023
Svar fra Management Team den 2. okt. 2023
Thank you for staying with us! Your feedback is appreciated and important to us. It has been shared with Hotel Management. Please note that the towel and key deposit are refunded once returned. We thank you again for taking the time to send your feedback.

4/10 Dårligt

Desmond

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Management Team den 2. okt. 2023
Thank you for staying with us! We take your rating seriously. We hope to see you again and that your next visit with us would not only meet but exceed your expectations.

4/10 Dårligt

Karla

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
When we got there the room wasn’t ready;however, the front desk service clerk was very nice and accommodating. She didn’t everything within her power to get us to our room within an hour. The room I stayed in AC was leaking so we had to change rooms in the middle of the night; however, they did allow us a late checkout to compensate.
Overnattede 1 nat i juli 2023

4/10 Dårligt

Kathryn

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The location next to a gorgeous beach was great, the property itself was extremely dated. The most disappointing element of the stay was the poor concierge. The woman running the desk was very unhelpful and unknowledgeable about local excursions, bike rentals etc. and No WiFi in the room! Ughh
Svar fra Management Team den 8. feb. 2023
Thank you for your feedback. We are sorry to hear that your experience with the concierge was not pleasant. First, let us express our sincere apology on behalf of the Resort. We wish to inform you that this issue has been brought to the attention of the General Manager and is being addressed in order to prevent similar incidents from occurring in the future with the Tour Desk. The Resort offers free WiFi in the Lobby and other public areas; however, it is not offered in the rooms. Once again accept our sincere apologies.

6/10 Okay

Louis

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The pool and slide are awesome but the floor of the pool made it look dirty. Didnt like the tv was static could hardly view and internet service only at restaurant and around pool and lobby and also internet is really slow so people can’t do important work over internet in a timely fashion. Really important to get faster internet and available in rooms for me to come back to resort. Worst RCI resort i have ever been to. If they would update property would be awesome place.
Overnattede 4 nætter i januar 2023
Svar fra Management Team den 26. jan. 2023
Thank you for staying with us. Please note the pool does have a different color shade on the flooring. We apologize for any inconvenience you encountered with our internet service. Your feedback is important to us and it has been addressed with Resort Management.

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool and adjacent beach make this place. Also beach restaurant food and staff well above average.
Svar fra Management Team den 2. dec. 2022
Thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

Marcus

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location to the beech and the pool. The grato bar was awesome.
Overnattede 6 nætter i november 2022
Svar fra Management Team den 26. nov. 2022
Thank you for staying with us! We appreciate your feedback.

8/10 Udmærket

Devon

Overnattede 1 nat i juni 2022

2/10 Forfærdeligt

Andre

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Kira

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this resort! Its a real taste of the Bahamas with the comforts of home. The pool, swim up bar, beach and restaurant are wonderful! A few challenges, for example the collection of kitchen utensils/cookware was random and made cooking a bit of a challenge. But once we asked it was handled quickly by very kind staff. I highly recommend this property!!
Overnattede 7 nætter i november 2021
Svar fra Management Team den 27. nov. 2021
Thank you for staying with us! We appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I thought this resort was amazing! However, many of the amenities were closed (water sports, ferry) and closed early (6:00 pm). But the staff was so amazing and friendly the entire time!
Overnattede 4 nætter i august 2021
Svar fra Management Team den 16. aug. 2021
Thank you for staying with us! We appreciate your feedback.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room i was given was very much less clean than expected, floors were really dirty and smelly (poop smell) fridge was not working made us lose all our grocery food shopping which was very expansive,at the beginning there was not towel service until we asked, then after everything was better 3rd day
Overnattede 4 nætter i juli 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
I aish i knew restaurant and bars were not open except friday and Saturday. Even on those days it was open the hours it said it would be. I went to breakfast Friday at 1020 and they were not serving it anymore. I Lso found out after i was supposed to get a gallon of drinking water which i never got. I think the slide, bar, and restaurant should be open past 6. At least untill 8pm if not later. I did like the lounges and tables on the beach and the hammock by the pool. I also had mosquitoes flying around in my room. Alfie is the best bartender!
Overnattede 5 nætter i juni 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Great service and amazing access to the crystal clear water.
Overnattede 1 nat i marts 2021
Svar fra Management Team den 19. mar. 2021
Thank you for staying with us. We appreciate your feedback!

4/10 Dårligt

Charles

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Resort was closed, no food or drink. Pool wasn’t clean. Jacuzzi tub in room didn’t work either.
Overnattede 2 nætter i december 2020

10/10 Fremragende

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Island still shows alot of storm damage. It will be a while be fore they fully recover. Resort has went out of there way to keep us comfortable. Great place.
Overnattede 1 nat i december 2019
Svar fra Hotel Management Team den 30. dec. 2019
Thank you for staying with us and for your valuable feedback! We hope to see you back in a near future.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a clean and lovely property with friendly staff. The lack on internet in the rooms made it challenging to conduct work. During the winter months and in light of no direct flights bringing tourists to the islands currently, the restaurant is closed so there are no options for food or drink (or water) within walking distance. (Tap water on the island has a high saline content.)
Overnattede 1 nat i december 2019
Svar fra Hotel Management Team den 5. dec. 2019
Thank you very much for your feedback of your recent stay at our resort.

4/10 Dårligt

Verificeret rejsende

Overnattede 2 nætter i oktober 2019
Svar fra Hotel Management Team den 6. nov. 2019
Thank you for your feedback.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Negatives...Lots of repairs needed on roof and some other outside areas. Rooms are in need of upgrading. Mosquitoes in evening were voracious. Would have preferred Bahamian music in restaurant. Positives....friendly staff....especially Lilly in restaurant. Great restaurant food. Great beach. Spacious, well designed rooms. These outweigh any negatives.
Overnattede 4 nætter i august 2019
Svar fra Hotel Management Team den 20. aug. 2019
Thank you for staying with us. We appreciate your valuable feedback as we strive to improve with each and every stay.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Faciliteter
Could be realky nice place still fixing up from previous hurricane. Pool excellent. But water slide closes at 4:30 eastern time so kids dont have use of it and the water from slide makes the lazy river flow so no slide no lazy river at 4:30 pm cave bar closes at 6pm so no drinks of any kind. So after bar and slide closes not a lot to do.
Overnattede 5 nætter i juli 2019
Svar fra Reservation Management Team den 5. aug. 2019
Thank you for staying with us. Your comments have been forwarded to the Resort Management Team. We appreciate your feedback as it helps us identify areas we can improve the guest experience.

2/10 Forfærdeligt

LE BOT

Synes ikke om: Rengøring, service og personale
Très cher pour ce genre d’hôtel
Accueil très désagréable. L’hôtel était vide et il nous ont donné la chambre la plus éloignée de la plage, à l’entrée de l’accueil. Pas de négociation possible. La chambre était SALE, moustiques écrasé sur les rideaux avec du sang. Baignoire craseuse... Petit coup de geule pour le personnel de l’accueil pas du tout accueillant et qui font toujours la geule. Merci à Crystal pour les activités nautiques et pour son sourir. Je ne reviendrai JAMAIS.
Overnattede 3 nætter i juli 2019
Svar fra Hotel Management Team den 25. jul. 2019
We're sorry you were unhappy with your stay. The information has been informed to the Resort Management in order to fix any problems with the room you stayed in. Please note the resort is located next to the beach but units do not have ocean views. We appreciate your feedback as we strive to improve with each and every stay.

10/10 Fremragende

Candance

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2019
Svar fra Hotel Management Team den 12. jun. 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The pool area especially the swim up bar is very nice. They don’t clean/tidy up the room when you stay there, there’s an extra fee to request for that. It’s kinda odd if you want new towels in the room, you have to go up to the laundry/housekeeping place and ask for new towels but before you can do that, you have to bring the old ones from your room.
Overnattede 3 nætter i marts 2019
Svar fra Hotel Management Team den 14. mar. 2019
Thank you for staying with us. Your feedback is very valuable to us, as we strive to improve with each and every stay.

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i november 2018
Svar fra Hotel Management Team den 20. nov. 2018
Thank you for staying with us. We appreciate the rating feedback.

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i november 2018
Svar fra Hotel Management Team den 20. nov. 2018
Thank you for staying with us. We appreciate the rating feedback.

10/10 Fremragende

Debi, Canon City, CO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The pool is the jewel of this property as well as the clean white sand beach which they rake every morning. I was able to check in early, which I really appreciated, and book several excursions right at the property.
Overnattede 2 nætter i oktober 2018
Svar fra Hotel Management Team den 26. okt. 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2018
Svar fra Hotel Management Team den 15. aug. 2018
Thank you for staying at the Flamingo Bay Hotel & Marina. We appreciate your feedback.

6/10 Okay

Nene, Miami

Synes ikke om: Service og personale, værelsets komfort
Staff was [horrible. Location was nice. Not cleaning the room for duration of one's stay until they leave it crazy.
Overnattede 3 nætter i august 2018
Svar fra Hotel Management Team den 15. aug. 2018
Hello Nene, Thank you for your valuable feedback as it helps us improve the guest experiences. We are sorry to hear that you had an unpleasant experience with the staff and that the room wasn't cleaned. We offer daily housekeeping to rooms reserved by nightly guests This will be addressed to our Front Desk Staff and Housekeeping Staff to ensure this does not happen again.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff were friendly, the grounds were beautiful and we loved the lazy river. The room had everything we needed and housekeeping was awesome. Valentine took very good care of us (you are the man! Thanks.) The ferry and grocery shuttle were very well priced and we used the ferry frequently.Our first 2 weeks were great. On the last week the spring breakers started to arrive and that wasn't so great ; loud cussing, doors slamming/ yelling between midnight and 3am. If you're there with kids and don't want them exposed to thong bikini's (whether girls looked good in them or not) or are an older couple just looking to relax I would avoid the last 3 weeks of March and first 2 weeks of April.
Overnattede 21 nætter i februar 2018

8/10 Udmærket

Vicki, South FL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great pool!
I visited this resort on an excursion and LOVED the pool area. Fun water slide, grotto bar, sun lounge in the pool, lazy river, friendly people. My husband & I stayed at the resort (Marlin timeshare) and although we had a great time, there are several things they could do better. Because it was a slow time at the resort, many activities and hours were not kept. My husband was really excited for the Thursday night bonfire that did not occur. This is nearly free for the resort and would have brought the guest out to enjoy. They did have the scheduled Sunday night bonfire (advertised as Thursday & Sunday nights) but we were on a flight home:( They listed activities (also on a chalkboard) that did not occur and had activities that were not listed. If guests want to participate they need to know what's planned. My husband & I joined an unannounced poolside bingo game and really enjoyed it. The gift shop across the street (Flamingo hotel) was supposed to open at 8am per the room info card but did not open until noon while we were there. Generally not an issue but this was the only place on property to get water, soft drinks, and snacks besides the bar or restaurant. Offering water and/or coffee in the lobby before/after these hours would have been really nice. There are no vending machines to get a beverage if the hotel areas aren't open. We had some great meals at the resort restaurant but that seems to depend on the staff for that meal.
Overnattede 3 nætter i november 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Easy beach access and great location.
BUT... Beds and restuarant need improvements. Bring cash as they don't charge to your room. I was here during their "off season" and if you like nothing but R&R you'll be fine otherwise you are going to be bored senseless.
Overnattede 7 nætter i oktober 2017

6/10 Okay

grandma, Los Angeles

Close to the beach yes, but ...
No room service and no housekeeping. Not fun to clean your room when you are on vacation. The cost was a bit high plus the government tax they hit you with when you check in is very high. No would not stay there again.
Overnattede 1 nat i august 2017

8/10 Udmærket

Katarina, Sverige

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superfint hotell med underbar strand och pool
Vi bodde i ett familjerum högst upp på the Marlin med utsikt över poolen. Rummet var toppen och hela hotellet var fint. Ett litet minus var att man måste ha med sig mycket cash, går inte att betala med kort under 20 USD. Närmaste bankomat är väldigt långt bort om man inte har bil. Restaurangen var helt OK, lite trist att det inte finns fler i närheten. Vi rekommenderar hotellet varmt!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to relax?
This location has an amazing pristine beach ......great pool for kids and adults alike . Very quite even with the kids around.

6/10 Okay

Stacey, Michigan

Hotel did not honor purchase of one-bedroom condo
I paid for a one-bedroom condo for myself, husband and two minor children (ages 11 and 12). When I arrived instead we were given two studio condos that were separated. That meant that Either my husband and I had to stay separately or have two minor children sleep unsupervised. As we paid alot of money to be a family, one family member slept on the tile floor, one slept on the couch and two in bed. Each day we asked for our one-bedroom condo which we finally received on day 5 of our 7 day trip. The resort has refused to provide a refund or any voucher. I cannot recommend this resort since they will not honor the reservation nor provide any refund or voucher.

6/10 Okay

B, Indiana

Synes ikke om: Service og personale, værelsets komfort
Nice, but you serve yourself
Checked in at 11 PM. We couldn't even get a drink. There are no soft drink machines. Had to wait until the next day to walk across the street to the sister hotel to get some drinks and snacks. To our surprise that store was closed on Sunday. Everyone was very friendly. Restaurant doesn't open until 8 AM. We had to be somewhere at 8:30. That was problematic. OK place, just be prepared to fend for yourself a bit.