We recently stayed at Balsh Hideaway for a family ski vacation. We originally booked a different unit with another lodging company, A mistake will we will not make again! When we arrived at the place we originally booked with the other company, it was filthy to the extent we were not comfortable staying there with our children. After a lack of response from that company, we reached out immediately to Winter Park Lodging Company as we had many enjoyable experiences with them in the past. Within 45 minutes, they had found us a place, Balsh Hideaway, and had made sure it was ready to go! We felt such a relief knowing that our family vacation wasn't going to be ruined due to substandard service of the previous lodging company. The unit itself was spacious, clean, comfortable and conveniently located yet somehow managing to be a bit secluded which was nice. It worked well for our family and our dog and we are staying again there in a week when we come back up. We can't thank Winter Park Lodging Company enough for your five star service and commitment to the customer experience. You truly did save our vacation!
MANAGER COMMENTS: Well that was all our pleasure Jill. So pleased we could get you into a nice spot that worked well for all, including the pooch! We are so pleased you thought of us and we hope to continue hosting memorable stays for you and your family.