Hoteller i Franklin

"Great stsy"

"Rooms were modern and clean. Staff super kind and helpful."

"It wasn’t clean."

"Freshly renovated and tastefully completed"

"Upper floors are far better than lower floors"

"When I booked the stay, it was under a different name and there was supposed to be a continental breakfast. We didn’t know the company had sold & there was NO continental breakfast, this was an important factor in our travel plans & added expense. The check in staff was rude upon arrival. The room was a good size & had a nice beach feel if we were closer to the water. However it had an unpleasant smell & there was glue all over the floor. When I called the desk he said the contractor did it...

"This was, without question, the worst hotel stay I’ve ever experienced. When we arrived, our room had a terrible odor. After leaving the room for training Saturday morning and returning Saturday evening, one bed was only partially made, while the other wasn’t made at all. It was messier than when we left. Housekeeping standards were completely unacceptable. The hotel itself had numerous issues. The parking garage was extremely difficult to navigate because vehicles were parked sticking out...