Hoteller i Franklin

"Hot tub broken. Several door card readers not working throughout. Musty smell."

"The staff is polite and friendly. I enjoyed breakfast. The bed was good and I slept well. There was a mixup on room assignments, but they found me a different room. The room seemed to be humid even though the air conditioning was on. There were a couple small mechanical issues with the room. I had to take a bath because the spicket would not change to shower. The faucet in the dinette area also leaked around the base of the faucet when being used. There is not much choice in the area, so I have...

"The hotel was overbooked and we had to travel another 35 mikes to find a room. Staff wasn't helpful at all."

"Friendly and helpful staff! Clean room."

"it took almost an hour to track down staff to check in. I had to get three phone calls from the manager and search the hotel property knocking on hotel doors to wake staff up, only to have the manager scream at me on the phone and hang up on me. the building is falling apart even the outside overhang has pieces hanging down that are falling, paint is peeling, doors have signs that they are to be immediately vacated due to health and safety reasons, the brick wall in the reception area literally...