Dear Judy, We are very sorry for your experience. We will do our best to address those issues, and like to give you a better service for the next time.

Dear Lisa, We are very sorry for your experience. We will do our best to address those issues, and like to give you a better service for the next time.

Dear Melissa, We are very sorry for your experience. We will do our best to address those issues, and like to give you a better service for the next time.

Dear Barry,We're sorry to hear that you didn't have a good visit with us. Please accept our apologies for any issues with the amenities during your stay, as well as any service concerns. All of your feedback is gratefully received and will be kept in mind as we continue to make changes. Thank you, and we hope you will give us another chance soon.

Dear Teresa, We are very sorry for your experience. We will do our best to address those issues, and like to give you a better service for the next time.

Dear JB,Thank you for taking the time to share your experience. We are disappointed to hear that your stay did not meet expectations. Your feedback regarding the odor you encountered is noted and will be addressed promptly. We apologize for the inconvenience you experienced at check-in, and we would appreciate the opportunity to provide you with a more seamless stay in the future.

Dear Jacob,We appreciate you choosing to stay with us. While we do require a deposit upon check-in to cover any potential damages or room charges, to the property, know that it is returned to you upon check-out if the room is returned in the condition it was received. Additionally, it may take 5-7 business days to appear in your account, depending on your bank. If you have any other questions, please do not hesitate to reach out to us offline. Kind regards.

Dear Mike,Thank you for being our guest and sharing your feedback. We assure you that cleanliness and safety are our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Your comments will be shared with the team as we address your concerns. It is our hope you will allow us to welcome you back and show you a more improved experience.

Dear Joyce, We appreciate your honest review and are disheartened to hear your stay did not meet your expectations. We will be taking your feedback regarding the odor and our amenities to discuss them internally so as to improve where we have fallen short. We hope you will consider joining us again soon so that we may impress you with our continual efforts to deliver an exceptional experience.

Dear Jessica,We appreciate you reaching out about your visit. What you have shared is below the standard we aim to provide our guests. We will work closely with our housekeeping team to ensure all cleaning protocols are being upheld. Guest feedback only helps us improve, which is what we intend to do. Thank you, and we wish you well on your future travels.

Dear Jessica,What you've described is far from the experience we want our guests to have. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed with our housekeeping team and we'll work to make improvements where necessary. Thank you, and we hope to see you again in the future.