Hoteller nær Floors Castle

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Vidunderligt sted - især biblioteket!"

"All good and a lovely stay"

"Lovely old fashioned hotel in a lovely spot and excellent service throughout"

"We enjoyed our stay at Newcastle Arms hotel plenty parking space, nice room compact but adequate ,very clean , plenty of tea and coffee amenities.breakfast was excellent so much choice and the black pudding was second to none, the staff were so friendly and helpful. I would recommend this hotel to anyone wanting a reasonably priced break."

"I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

"Staff and food were very good but stay was let down by a few niggles. I had booked a table for dinner but there was no record of it when I arrived. I had also asked for a room with a walk in shower but didn't get it. The biscuits on the tea tray were the smallest pieces of shortbread I have seen made worse by having no biscuits at all on my second night. The tea bags had not been replenished and why leave 3 cartons of long life milk for 2 people? I have stayed in many hotels with my dog and this...

"Hotel is very pet-friendly and hence the reason for our visit. We stayed in a 1 bedroom cottage which was ideal for us and our dog. The only criticism is the food at Spike's Bar (at the golf club) was a little bit disappointing."

"Upstairs bathroom only suitable for very small in height persons.."