Hoteller nær Fitchburg State University

"Clean rooms, Foods are very expensive breakfast $24 and $13 for kids. $20 for parking/night. Also, My family felt the water park areas were too cold. However, we loved the activities for kids like meet the wolf, dance party and story time."

"Bathroom should have a safety grab bar in the shower as well as hooks for towels."

"Convenient location "

"It was a great stay"

"Great for a quick stay while passing through!"

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the...

"There were hairs in the bed, hairs in the shower and the walls were paper thin. You can hear everything."

"Although we had to cancel our reservation, everyone we spoke with on the telephone was professional, understanding, and kind."

"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain....